MYA Cosmetic Surgery  Reviews 

2,261
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff and dedicated nurses for making them feel completely comfortable, well-informed, and thoroughly supported throughout their entire medical journey. Many people also highlight the remarkably smooth process and exceptional surgical results that successfully restored their personal confidence and daily well-being. However, some customers also noted rather frustrating issues regarding post-operative aftercare quality, communication gaps, and overall customer service responsiveness. A few consumers expressed genuine dissatisfaction regarding delayed clinic appointments, unhelpful interactions, or unexpected physical results following their surgical procedures.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming environment and professional... See more

Service

Clients share positive opinions on service, highlighting the supportive and professional care provided... See more

Customer service

Reviewers mention positive feedback about customer service, noting that staff are always helpful and never... See more

User experience

Users describe positive interactions with user_experience, highlighting a seamless, well-organised, and... See more

Product

People report ambiguous experiences with product, as customer satisfaction varies significantly regarding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My whole experience with MYA has just been absolutely perfect. From the initial phone call right through to my post surgery appointments. Although everyone that works at this company is fab, I feel I... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a great experience with all the staff at MYA whenever I visited the clinic, but I wanted to mention Ciara specifically. She’s such a friendly face and always goes out of her way to mak... See more

Company replied

Rated 5 out of 5 stars

Dr Mileto is truly incredible he has completely transformed my life. I couldn’t be happier with my results they look so natural and even better than I imagined! The nurses, Zeim and Sibel, were also s... See more

Company replied

Rated 5 out of 5 stars

Laura explained things easily and clearly for me. She was super nice and gave an honest opinion on implant size, recovery and generally offering amazing support through out all the consultation. Sh... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Plastic Surgeon
  3. Private Hospital

Written by the company

Our approach to cosmetic surgery is unique - we genuinely believe this is about how you feel, not just how you look. MYA go the extra mile to make you feel safe and special - and part of an extraordinary community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,261)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

honestly couldn’t be happier with my…

honestly couldn’t be happier with my experience with Mya. From start to finish, everything has been handled so professionally and smoothly, but what truly stood out to me was the incredible care I received post-op.

My nurse Rachel has been absolutely amazing—so attentive, reassuring, and genuinely caring. She’s always taken the time to answer my questions, check in on how I’m feeling, and make sure my recovery is going as comfortably as possible. It made such a difference knowing I had someone so supportive throughout the healing process.

Also my Surgeon Dr Samouris was amazing during surgery! I have my post op with him in 3 weeks but have no concerns and I am sooo happy with the outcome.
I have felt completely looked after every step of the way, and that level of care really means everything when you’re recovering. I’m so grateful for the kindness and dedication shown to me. A truly 5-star experience—I couldn’t recommend Mya more!

March 7, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

What an amazing review Sophie, thank you so much for sharing. MYA x

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Rated 5 out of 5 stars

Amazing experience all around

Amazing experience all around, lovely patient coordinator Laura helped so much and left me feeling happy and content with my surgery. Honestly could not recommend more!

April 27, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Olivia, thank you so much for your review. MYA x

Rated 5 out of 5 stars

Went to have my first appointment today…

Went to have my first appointment today at Mya! The girls Rhian, Laura and Amanda were amazing and made me feel so comfortable! Dr giannas also made me feel so welcome and comfortable! Thankyou so much! Can’t wait now for my operation!

April 21, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Sasha, thank you so much for sharing your feedback. MYA x

Rated 5 out of 5 stars

5 star ⭐ ⭐⭐⭐⭐

The whole experience has been a dream! Everyone from the nurses to my surgeon has been so friendly yet professional. Rachel who has looked after me after my surgery was a superstar, sad not to see her again! Thank you MYA!!

March 7, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lauren, what a lovely review, thank you so much for sharing. MYA x

Rated 5 out of 5 stars

Mya Surgical consult

I recently visited Mya Cosmetics at the Essex Clinic for my breast augmentation consultation, and I couldn’t be happier with the experience. From the moment I arrived, the team made me feel completely at ease.

Dr Giannis was incredibly knowledgeable and took the time to explain every detail clearly, helping me understand my options without ever feeling rushed. His professionalism and calm manner instantly built trust.

Nicole, the chaperone, was equally wonderful — friendly, reassuring, and attentive throughout. She created a comfortable environment and made the whole process feel much less daunting.

I also had a great interaction with the clinical advisor, who was extremely informative and answered all my questions with patience and honesty. Their combined approach made what could have been an overwhelming appointment feel smooth, supportive, and empowering.

Overall, the team made me feel comfortable from start to finish, and I left feeling confident, well‑informed, and excited for the next steps. I highly recommend Mya Cosmetics at the Essex Clinic to anyone considering breast augmentation.

April 8, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Janine, thank you so much for taking the time to share your feedback. MYA x

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Rated 5 out of 5 stars

Amazing clinic

Overall, my experience was amazing! The surgeon Mr Mileto did a great job throughout the consultation, he was very reassuring and also realistic. I am extremely happy with my results and the nurses are also really nice. The post op procedure was also really good. I would highly recommend.

March 30, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Himi, thank you so much for your kind words. MYA x

Rated 5 out of 5 stars

10/10

Had such a good experience start to finish!
Dr Samouris was my surgeon and he put all my worries at ease and advised on exactly what would work for me. Laura Jellyman has also been a star, she’s always answered any questions and always called me to confirm anything! Been 10/10 xxx

March 26, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Thank you so much Tia. Love MYA x

Rated 5 out of 5 stars

I had my 3 months post op app yesterday…

I had my 3 months post op app yesterday and I am so happy with my results! I got breast augmentation and nipple lift with dr Samouris and he has literally changed my life! I went to numerous consultations with other surgeons before him and not one of them mentioned a nipple lift. I knew something was not sitting right with these surgeons and as soon as Dr Samouris seen me he knew exactly what I needed. I am so pleased with how they have turned out and he assured me that this is the procedure I would need for them to look perfect and the do!! So happy I went with him he’s a perfectionist. And the girls at MYA are all so lovely and made the experience even better!!! Love love love MYA!!! The best xxx

March 24, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Maggie, thank you so much for sharing. If you would like to share your patient story, please email myaspace@mya.co.uk for more information. Love MYA x

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Rated 5 out of 5 stars

Re Augmentation with Mr Samouris

I have really enjoyed my Re Augmentation journey with MYA from the first phone contact with Ashleigh in August 2025 to meeting my surgeon Mr Samouris to the aftercare with Joanna and finally the girls in the London Clinic.! I personally found Mr Samouris informative, supportive and caring throughout. My surgery went well with no complications and the care I received at the Harley Health Village was fantastic. I am now 6 months post surgery and absolutely thrilled with my new boobs🤪 and I would highly recommend MYA and Mr Samouris.

March 18, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Jennifer, thank you so much for your review. Love MYA x

Rated 5 out of 5 stars

Breast uplift & implants

Dr Mileto is truly incredible he has completely transformed my life. I couldn’t be happier with my results they look so natural and even better than I imagined! The nurses, Zeim and Sibel, were also so kind and supportive throughout the whole process. Thank you all so much. I’m now 6 weeks post-op and absolutely in love with my new breasts 😊 I would highly recommend this clinic to anyone.

February 5, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Maryam, thank you so much for your wonderful review. Love MYA x

Rated 5 out of 5 stars

Jenny has been absolutely wonderful…

Jenny has been absolutely wonderful throughout my whole experience. From my pre-op appointment right through to both of my post-op check-ups, she has been so kind, supportive, and reassuring. She immediately put me at ease and took the time to answer all my questions, making what could have been a nerve-wracking experience feel calm and comfortable.

Her warmth and professionalism really stood out, and I’m so grateful for the care and attention she showed me every step of the way. Thank you, Jenny, for being so thoughtful and for making the whole process feel so much easier. I couldn’t have asked for a better post-op nurse! 💕

March 14, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Chloe, thank you so much for your review we will pass your wonderful feedback on to Jenny. Love MYA x

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Rated 5 out of 5 stars

I cannot thank the team at MYA Cosmetic…

I cannot thank the team at MYA Cosmetic Surgery enough for the care and support I received throughout my breast augmentation journey. From the very beginning, every member of staff was kind, professional, and incredibly reassuring.

A special thank you to Dr Log, who is truly the kindest and most gentle surgeon. He made me feel completely comfortable and listened to everything I wanted. His calm and caring approach made such a difference to my experience.

This procedure has genuinely changed my life and my confidence, and I’m so grateful to the entire team for the care they showed me.

March 13, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi, thank you so much for your review. Love MYA x

Rated 5 out of 5 stars

Everyone I came into contact with at…

Everyone I came into contact with at MYA were amazing. The reception, the surgeon Mr Giannas; and especially Joanna the nurse were unbelievable. It was such an amazing experience.

March 12, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lauren, thank you so much for your review and feedback for both Joanna and Mr Giannas. Love MYA x

Rated 5 out of 5 stars

Botox

Best cosmetic clinic in the UK 

March 11, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Thank you. Love MYA x

Rated 5 out of 5 stars

Great First Experience

I had my surgeon consultation today and it was great. The staff were absolutely lovely and made me feel very comfortable from the moment I arrived.

I really appreciated that the approach is tailored to each individual, focusing not just on the desired results but also on what is best for your health, wellbeing, and achieving the best possible outcome.

My surgeon was very patient, took the time to explain everything clearly, and answered all of my questions, which made me feel reassured and confident moving forward.

I’m now really looking forward to my upcoming surgery and hope the team at Leeds Clinic will be just as lovely, as I’ll be seeing them more often going forward. I hope the same high standard continues throughout my surgery and post-surgery journey.

March 5, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Endy, Thank you so much for your lovely review and onward journey with MYA. Love MYA x

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Rated 5 out of 5 stars

Staff are so lovely helpful and kind… I…

Staff are so lovely helpful and kind… I would 100% recommend MYA to anyone… so happy with my journey from start to finish

March 3, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lynne, thank you so much for sharing your positive feedback. Love MYA x

Rated 1 out of 5 stars

Poor communication

Poor communication. The person who called me back couldn’t even pronounce the terms properly regarding surgery and didn’t even know anything I enquired about. She also sounded clueless and never bothered to contact me back. I’m very surprised considering I had heard good reviews.

March 3, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi, Thank you for your review. We are sorry to hear that you feel the service you have experienced has fallen short. We would like to understand your feedback and improve our patient experience moving forward therefore kindly ask if you would contact patientcomplaints@mya.co.uk

Kind Regards
MYA

Rated 5 out of 5 stars

I had breast augmentation with MYA and…

I had breast augmentation with MYA and honestly, it has changed my life for the better. I started as an A cup and had always felt self-conscious about my chest, especially in clothes and swimwear. From the very first consultation, the team made me feel comfortable, listened to what I wanted, and never made me feel pressured.

The surgery itself went smoothly, and the aftercare was excellent. I was given clear instructions, regular check-ups, and reassurance whenever I had questions. The recovery was much easier than I expected, and the results look natural and suit my body perfectly.

My confidence has improved massively — I feel more feminine, comfortable in my own skin, and actually enjoy shopping for clothes now. This procedure was a big decision for me, but I’m so glad I chose to go ahead and that I chose this clinic.

If you’ve been thinking about breast augmentation and are nervous, I’d definitely recommend doing your research and booking a consultation. For me, it was one of the best decisions I’ve ever made.

February 14, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

What a lovely review we really do appreciate you taking the time to share your experience. Love MYA x

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