My Big Green Fleet Ltd Reviews 57

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Morgan was really attentive, I'd seen a car on AutoTrader and he was very quick at getting back to me and getting a test drive arranged. He was really patient and helpful when it came to going through... See more

Rated 5 out of 5 stars

After much searching we found that BGF's prices were probably the best around. We discovered that by paying an admin fee it reduced the monthly leasing fees quite a bit. When there were dela... See more

Company replied

Rated 5 out of 5 stars

I leased a van from this company last year and credit where credit is due, Tanya’s customer service is right up there with the best I have ever dealt with, being a self employed plumbing and heating e... See more

Rated 5 out of 5 stars

This is the second time we have used My Green Fleet, the first time was good which is why we came back, but OMG, Tanya is absolutely amazing, nothing was too much trouble, communication was too notch... See more

Company details

  1. Car Dealer

Information provided by various external sources

We are one of the fastest growing Car & Commercial vehicle leasing company based in South Wales. as an independent retailer of Cars & Commercial Vehicles we use the stock list of franchised dealers in the UK, dealing with both Companies & private individuals alike primarily to lease, but also for purchase. We are able to offer a wide selection of vehicles that are in stock and we are able to pass our exceptionally good rates on to our customers. Our aim is to source the best vehicles at the best prices and with your help we are rapidly expanding as being the No 1 choice for cars & commercial vehicles throughout UK. Much of this is down to exceptional referrals from existing and new customers. We are committed to providing you with the highest level of customer satisfaction possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 1 out of 5 stars

Do yourself a favour look at the…

Do yourself a favour look at the reviews of people who have had a problem after purchase .I never leave reviews positive or negative for any company .Mistakes and faults happen to the best of us ,it’s how we deal with them that makes a good or bad company
I Wish I had paid attention to some of the reviews.Made up story’s then excuses on van delay .Paid for van to be delivered by transporter for it then to be driven 600miles to me ,arrived less the steering wheel(still do not have ) and leather seats (were fitted later)
paint work damaged from then it was one made up story after another .Emails ignored ,phone calls not answered and I am still waiting the courtesy van I was promised before it went for repair to paint work .
Or even the courtesy of a reply about it
There are plenty of other companies that have some kind of customer service offering the same vehicles at the same price

November 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Better than Andy

I have used my big green fleet for many years and I was delighted at how quickly and professionally Tanya was able to source me a vehicle in this current market. I have and always will highly recommend my big green please.

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

100% will be returning.

100% will be returning.

Fantastic customer service and the best deals I found.
Very helpful and friendly staff. Special mention to Tanya. Very helpful and communicating from start to finish.

Felt at ease throughout the process.

See you all soon.

August 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

As a returning customer I have experienced excellent customer service and assistance, Tanya in particular was extremely helpful and knowledgeable when dealing with my enquiry. I'd highly recommend My Big Green Fleet for when you need to lease a new vehicle.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

My Big green fleet did what they said…

My Big green fleet did what they said and got me the van I wanted. After hearing some horror story’s about other companies. I was so glad I decided to go with them. There was a bit of a delay which I expected due to the circumstances but they always answered the phone and kept me updated so I felt I was in safe hands. I dealt with Ryan and he even picked me up from the train station. So I’m very happy to recommend this company. I think they did a good job
Thankyou

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

New van purchase from Ryan Jenkins

Recently bought a van off Ryan and can’t thank him enough, top service and would recommend to anyone, in fact a friend has bought a van already and another away to purchase. Fantastic deals and the lad is a gem to chat too

July 17, 2021
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Rated 5 out of 5 stars

Great Van, Great Service

Recently bought a Van from My Big Green Fleet and will happily recommend to others. Paul was a great help from the first phone call I made up to picking up the vehicle. I had never bought on finance before so was talked through the whole process. I have to admit I had my concerns about paying money to a company I hadn’t heard of before and for a vehicle I had never seen but I needn’t have worried as all was fine. Great van, great service.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

TOP COMPANY

I have worked with the guys for a while now. I speak with Gerald and Andy on a daily basis and they are great to deal with! They provide a first class service and I cannot recommend these guys enough!

Keep up the good work!

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Please sure to deal with this company

Please sure to deal with this company, was a bit dubious as ive never meant them and had to part with a lot of money but sion made it easy and simple. Very happy with the service and very happy with van. Thanks

June 9, 2021
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Rated 5 out of 5 stars

This is a firm you want to deal with…

This is a firm you want to deal with under any circumstances. I cannot thank the staff enough. A special thank you to Sion who without doubt goes the extra mile and more. If I want a van in the future I will definitely be going to my big green fleet. Thank you also to Andy. The Thanks guys 👍👍👍

May 29, 2021
Unprompted review

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