Myprotein Reviews 

350
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers had a great experience with this company. Consumers really enjoy the wide variety of fitness clothes, comfortable sportswear, and reliable supplements, constantly praising the excellent material quality, great flavors, and soft fabrics. People frequently mention the fantastic product offerings, nice promotional gifts, and appealing colors that make browsing the practical online shop a very pleasant experience. However, some customers also noted concerns regarding rising prices and artificial discounts that make items feel quite expensive compared to similar competing marketplaces. Others experienced frustrating delivery issues, such as missing items, incomplete orders, extra shipping costs, and completely unclear shipping details when purchasing online.

What people talk about most

Product

Clients share positive opinions on product quality, praising the great clothing materials, amazing fitness... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the clothing and... See more

Order

Consumers find order experiences to be filled with mixed feelings and challenges. Some reviewers report being... See more

Price

Customers consistently note ambiguous experiences with price. Some consumers report satisfaction, pointing... See more

Delivery service

Customers had ambiguous experiences with delivery service, noting that shipping can be pretty expensive.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more

Company replied

Rated 4 out of 5 stars

Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.

Company replied

Rated 4 out of 5 stars

i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(

Company replied


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(350)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect 👍🌺

November 19, 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Good quality and delivery speed

Been buying from MyProtein for several years. Products are mostly an excellent quality, also rank high at Labdoor.com for purity and label values accuracy. Enjoy the discounts too.

Although sometimes they have discounts ill-communicated. For example, the current one said "35% off the entire order" while it only counted for selected products.

November 9, 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good price, good product :)

October 22, 2020
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Reply from Myprotein

Dobrý den Matěji,

Moc Vám děkujeme za Vaši zpětnou vazbu a hodnocení.

Velmi si vážíme našich zákazníků a cokoliv budete v budoucnu potřebovat obraťte se na náš a určitě Vám pomůžeme.

Jsme rádi, že u nás nakupujete.

Přejeme Vám krásný den,

Petr

Myprotein tým

Rated 5 out of 5 stars

good products

good products, excelent delivery

October 16, 2020
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Second time when I order it something…

Second time when I order it something Its delay...first time 5 days..this time again...products Are good but timing Is not :(

October 16, 2020
Myprotein logo

Reply from Myprotein

Hello Tomas,

Thank you for taking the time to leave your review.

I can see this order is now showing as delivered to you successfully. I do apologise for this taking longer than you'd have expected on this occasion.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best Quality

October 16, 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good prices. Czech

October 16, 2020
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great experience

The shipping was very fast and everything I got was in a perfect condition. I enjoy the products a lot and I feel like they help me with my nutrition.

October 16, 2020
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

This eshop is excellent

This eshop is excellent. Fast shipping and lot of discounts. I ordered Whole Fuel Blend and the taste and composition is wonderfull. I had Vanilla flavor. I will order again soon! :)

October 7, 2020
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great support

I had no problem contacting Czech My Protein services when my protein bag arrived damaged, with less powder than it was supposed to.
They did not hesitate to refound and sent my money back.
You can definietly count on them if something happens with your order, which is super important in my opinion.

Super satisfied.

October 6, 2020
Unprompted review
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I am very satisfied with every order

I am very satisfied with every order. Everything is packed well and delivery time is just a few days to Slovakia.

October 2, 2020
Unprompted review
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Perfect offering

Wide range of various products, good quality, reasonable prices, very quick delivery time, and user-friendly and simple e-shop offering.

October 1, 2020
Unprompted review
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I really like to buy proteins here

I really like to buy proteins here, they taste great, they work and always for a nice price. I am always very satisfied. I'm already looking forward to the next purchase. G.Ž.

October 1, 2020
Unprompted review
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

the sales are amazing

the sales are amazing, the order came fast and the products are amazing, i will be ordering soon again 100%!

October 1, 2020
Unprompted review
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great company with premium quality…

Great company with premium quality supplements, love that new ideas as clear protein whey isolate

October 1, 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Great proteins, worse packaging

Great, tasty vegan proteins. Love it!
Only one thing I can criticize is the packaging of whole package. There were lots of useless filling including plastics. It could be better for sure (use used cardboards, papers etc.)

October 1, 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review!

I am so pleased to hear this, we strive to provide smooth buying experiences.

Myprotein, and THG as a whole, is committed to sustainability and is continuously taking steps to improve operations, including and not restricted to, reducing plastic usage by introducing fully recyclable shipping boxes and eliminating plastic tape. 95% of all parcels contain fully recyclable packaging, and we are already working on solutions for the remaining 5%. All board and paper used on cartons and shipping boxes is FSC certified from sustainable sources and our protective void fill is 99% air and 100% recyclable.

As we ship worldwide, we always want to ensure that all customers get the best quality products, and our current packaging serves a purpose to keep it at its best for as long as possible, reducing waste and maintaining high customer satisfaction standards.

Have a great day,
Matt

Rated 5 out of 5 stars

Great product

Great product, great price

October 1, 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

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