Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more
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Review summary
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Reviews shaping this summary
As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.
Company replied
Fast delivery. Good price to quality ratio. I have bought the same product earlier as well, it has lasted 2 years. So good quality for an average fitness person. Maybe not good for professionals.
Company replied
Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- (00)44 (0) 161 8131487
- www.myprotein.hu
4.1
Great
428 reviews
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Delivery problem
I executed a high cost order at 27th of july. Since then nothing happened except an email which says that my order have not sent yet. My previous orders were delivered within 1 week or so. I find this really outrageous that nothing happaned since the email...
(My order number is: 770177197
July 27, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Very happy with MyProtein
Great colours, great fit, very feminine. The materials have a high quality. 100% recommend.
July 15, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Drawn out customer service ping pong but we got there in the end.
I had a frustrating experience with Myprotein after a discount appeared in my basket but was not reflected in the final amount charged.
The issue took far too many messages to resolve and was repeatedly misunderstood by first-level support. I was told various things that did not address the actual complaint, including that no discount had been applied, that screenshots were required, that the order could not be changed, and that I should use the returns process. I had repeat myself with every reply I made and was greeted by a different person each time.
Eventually the matter was escalated to Ben in Customer Relations, who reviewed the issue and refunded the difference. I appreciate that Ben resolved it in the end, but the process to get there was far more difficult than it needed to be.
My main suggestion would be to improve how pricing and discount disputes are handled. If a customer says the basket price and final charged amount were different, support should review the order, promotion, timing, and checkout issue directly rather than passing the customer between different agents or treating it as a standard discount/order-change request.
Positive final outcome, and I appreciate the refund, but the customer service process really needs improvement.
July 17, 2026
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I love how quickly I can place an order…
I love how quickly I can place an order and how fast and smooth the delivery is
July 20, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Worst UI/UX user experience ever
July 8, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
As a lacto-vegetarian
As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.
July 8, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Good product and flavour
Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet.
Pricy, but in sale weeks its ok.
Search function could be better, but purchase and delivery is excellent.
July 7, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Absolutely fantastic!
July 6, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Myprotein sells excellent quality…
Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.
July 6, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
High quality both of clouths and protein. Vegan protein is the best in the market!
High quality both of clouths and protein. Vegan protein is the best in the Hungarian market!
July 5, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Free delivery
Free delivery was promised for the first order of a new client, but it didn't happen.
July 1, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The products are great
The products are great, but they should work a bit more on the website.
June 29, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Great products with great…
Great products with great discriptions,so you can choose exactly what you want to use. Good sales as well.
June 25, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I love this brand's clothing
I love this brand's clothing! Great, quality products. Awesome sales.
June 18, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
I really wanted a short for the summer…
I really wanted a short for the summer but everytime that I checked in the website almost every color was out of stock for 4 weeks in a row.
I wrote an email for my protein about this, but they did not manage to write me back..
June 17, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
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