Myprotein Reviews 

432
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the protein powders taste amazing and the workout clothes fit comfortably. Consumers also appreciate the simple website navigation, easy ordering process, and quick shipping times for their purchases. However, some people mentioned frustrating issues with delivery services, such as packages being delayed or marked as lost. Reviewers also noted that delivery addresses were sometimes cut off by the system or that available shipping options felt quite limited. Others reported receiving incorrect items or experiencing difficulties when trying to track their parcels properly.

What people talk about most

Product

Consumers find product quality and prices to be consistently satisfying, noting that supplements offer great... See more

Quality

People report positive experiences with quality, highlighting excellent supplements, proteins, and durable... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting mixed experiences with shipping speeds and... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide split in customer... See more

User experience

Reviewers mention ambiguous feedback about user experience. On one hand, many consumers find the website easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Fast delivery. Good price to quality ratio. I have bought the same product earlier as well, it has lasted 2 years. So good quality for an average fitness person. Maybe not good for professionals.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

432 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(432)

278 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

When ordering

When ordering, I provided a different delivery address than my address. When the order was confirmed, however, the specified delivery address was not confirmed.

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call regarding this but I was unable to get through successfully.

Instead I have contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Good

I really love it! 😍

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars

The hungarian myprotein shipping is…

The hungarian myprotein shipping is really really bad. For me there was severel times when I didn’t get what I ordered or I got different thing, so I know if I will find another good vegan protein brand I will order from them, because myprotein is good company but the shipping should be better.

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Its okay i recommend it

Its okay, i recommend it

March 22, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 5 out of 5 stars

Szuper everything all

Szuper everything all

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great sales

Great sales. Easy to use website.

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

The app is easy to use

I love that the app is easy to use, the fact that there is a size chart helps a lot!
Although lot of the products in the "popular sizes" are out of stock. That takes a little out of the experience..

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Not reacting to customer complaints

Even though I entered all the details of the delivery address (it is visible on the address list in my acount), their system cuts off the building and room info, so the courier never finds me and my package goes back. This has happened at least three times. Then I have to write a complaint, since they do not have phone customer service. I reported this issue to them every time, but they do not change the system. It takes several messages and about 5 extra days to finally get my package. They should listen to customer feedback.

March 10, 2026
Myprotein logo

Reply from Myprotein

Hi Zoltan,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Lying about Apple Pay

Lying about Apple Pay

March 18, 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the payment of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Always fast

Always fast, trustworthy

March 18, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

the delivery ir ready to be picked up…

the delivery ir ready to be picked up but there is no code to open the locker andno one is answering me!

March 12, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Terrible

Terrible! They lost my package and they didnt compensate me! Was 3 weeks while i get my pack! Joke! Never again!

March 16, 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 4 out of 5 stars

Pay with credits available just on web…

Pay with credits available just on web version. On mobile app it is not available

March 12, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 4 out of 5 stars

Delivery was quick

Delivery was quick, but return policy is not satisfying. It is not possible to easily change the size if doesnt fit, and need to pay for it, you should change that!

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Great experience

Great experience, nice package, fast delivery

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quality, excellent price!

I love that I can always use affiliate coupon codes and combine with stacking discounts! The quality is awesome for the supplements and for the proteins as well. The clear protein selection is a game changer.

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great

I’ve purchased from this company many times. The products are always good quality, reliable, and the delivery is fast. I’m very satisfied with the overall experience.

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best sport products

The quality of the products are good on lower price than others. The progress of the order is easy. Always got the order soon.

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great Quality & Price!

Great quality, amazing prices. I love these products! They provide a real plus to my workouts.

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good value and quality.

Good value and quality.

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

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