My Site Plan Reviews 

1,051
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast turnaround times and dedicated staff members who promptly make accurate edits and guide people smoothly through every single step of the municipal permitting process. Many consumers deeply appreciate receiving clear, highly professional site plans that easily satisfy local zoning laws and building department requirements for their residential projects. However, some customers also noted that certain drawings lacked essential details like property easements, felt overly basic compared to free alternatives online, or were ultimately rejected because local authorities explicitly required a certified site plan.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting exceptionally fast turnaround... See more

Response time

Clients share positive opinions on response time, consistently highlighting the incredibly fast turnaround... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising team members for their professionalism and... See more

Website

People report positive experiences with website, noting that the platform is easy to navigate and provides... See more

User experience

Customers reported strong satisfaction with the user experience, highlighting fast, accurate, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed two site plans for the same property and wasn't sure how to handle the submission. I was contacted almost immediately (Ivan) —even though it was late in the day—because they noticed somet... See more

Company replied

Rated 5 out of 5 stars

From the first contact we made with Lisa regarding our need for a site plan, we were impressed with the knowledge and suggestions that were made to help us determine the best plan to go with. After s... See more

Company replied

Rated 5 out of 5 stars

Great site plan at a reasonable cost. Had to make a few edits as I went through the permitting rules and regulations, but Ivan made the edits quickly and accurately. Would highly recommend!

Company replied

Rated 5 out of 5 stars

As usual, we were very happy with our site plan order. Ivan always does a great job. We always receive our orders in a very timely manner, and Ivan's attention to detail ensures that the site plans ar... See more

Company replied



Company details

  1. #1 of 3 best companies in Drafting Service
  2. #1 of 4 best companies in Architectural Designer

About My Site Plan

Written by the company

My Site Plan

Excellence in Site Planning

My Site Plan is a leader in the site planning industry, recognized for its exceptional service and quality. Founded by Army Veteran, Ryan Crownholm, our company has earned over 7,000 five-star reviews across different review platforms and serves clients in every municipality across the U.S.

  • ✅ Fast 24-Hour Turnaround
  • ✅ Over 7,000 Five-Star Reviews
  • ✅ Money-Back Guarantee
  • ✅ Trusted by 65,000+ Customers

Our team specializes in creating detailed site plans that meet the strictest building department requirements. We stand behind our work with a 100% money-back guarantee.

Get Your Site Plan in 24 Hours


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,051)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and quick turn around

Professional and quick turn around

September 18, 2026
My Site Plan logo

Reply from My Site Plan

Hello Amanda! Thank you! We're glad you were happy with our professional service and quick turnaround. We appreciate your support!

Rated 5 out of 5 stars

As expected

As expected

September 18, 2026
My Site Plan logo

Reply from My Site Plan

Hello Joseph! Thank you! We're glad everything met your expectations. We appreciate your support!

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Just what I needed for the county for a site plan. Had my plan in 1 day

September 17, 2026
My Site Plan logo

Reply from My Site Plan

Hello Daniel! Thank you! We're glad the process was fast and easy and that you received exactly what you needed for the county in just one day.

Rated 5 out of 5 stars

Easy to use and actually talked to…

Easy to use and actually talked to someone to make sure what I was ordering was what I was actually needing. Received my plan right away. Thanks.

September 2, 2026
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Reply from My Site Plan

Hello Florencia! Thank you! We're glad our team helped make sure you ordered exactly what you needed and delivered your plan quickly. We appreciate your support!

Rated 4 out of 5 stars

The concept is very good and Igor was…

The concept is very good and Igor was professional and very fast. But the accuracy of the location, dimensions of existing structures were off, some places by a few feet. Must be field verified.

September 15, 2026
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Reply from My Site Plan

Hello Ara! Thank you for your feedback! We're glad Igor provided fast and professional service, and we appreciate you sharing your experience regarding the accuracy of the existing structure locations and dimensions.

Rated 5 out of 5 stars

Excellent customer service and fast turnaround

I needed two site plans for the same property and wasn't sure how to handle the submission. I was contacted almost immediately (Ivan) —even though it was late in the day—because they noticed something about my order that needed clarification.

They were incredibly responsive, quickly worked out exactly what I needed, adjusted the order, and even issued me a partial refund. Everything was just that easy. I received my completed site plan the very next day.

This is the kind of excellent customer service and follow-up that I wish were still the norm. Responsive, helpful, honest, and incredibly fast.

September 14, 2026
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Reply from My Site Plan

Hello! Thank you for the amazing review! We're glad Ivan made everything easy with quick communication, helpful service, and a fast turnaround. We truly appreciate your support!

Rated 5 out of 5 stars

Reasonably priced ~ along with timely &…

Reasonably priced ~ along with timely & efficient in communication & with requests.

September 13, 2026
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Reply from My Site Plan

Hello Stephen! Thank you! We're glad you were happy with our pricing, timely service, and efficient communication. We appreciate your support!

Rated 4 out of 5 stars

Quick and useful

Received plot plan quickly.
Was accepted by local municipality

August 27, 2026
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Reply from My Site Plan

Hello Mark! Thank you! We're glad your plot plan was delivered quickly and accepted by your local municipality. We appreciate your support!

Rated 5 out of 5 stars

Great site plan at a reasonable cost

Great site plan at a reasonable cost. Had to make a few edits as I went through the permitting rules and regulations, but Ivan made the edits quickly and accurately. Would highly recommend!

August 27, 2026
My Site Plan logo

Reply from My Site Plan

Hello Alex! Thank you for the great review! We're glad Ivan handled your edits quickly and accurately throughout the permitting process. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Great Service

Ivan did a great job communicating throughout the process and exceeded my expectations. I received a drawing within 24 hours of reaching out, which was incredibly impressive. Great service from start to finish, and I’ve already recommended them to others!

September 9, 2026
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Reply from My Site Plan

Hello! Thank you for the wonderful review! We're glad Ivan exceeded your expectations with great communication and a quick turnaround. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Love using My Site Plan

Love using My Site Plan! Christian is the best!

August 26, 2026
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Reply from My Site Plan

Hello Nina! Thank you for your continued support! We're so glad you enjoy working with My Site Plan and that Christian always takes great care of you!

Rated 5 out of 5 stars

Quick response

Quick response, project complete in full

September 8, 2026
My Site Plan logo

Reply from My Site Plan

Hello Lois! Thank you! We're glad your project was completed quickly and in full. We appreciate your support!

Rated 5 out of 5 stars

Thorough and responsive.

Thorough and responsive.

August 24, 2026
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Reply from My Site Plan

Hi Eugene! Thank you! We're glad you found our service thorough and responsive. We appreciate your support!

Rated 5 out of 5 stars

Excellent service — thank you, Igor!

I had an excellent experience working with My Site Plan, especially Igor. He was extremely responsive, patient, and accommodating throughout the entire process. I had several revisions and adjustments along the way, and Igor handled every one quickly and professionally. He was always pleasant to work with and went above and beyond to make sure I had what I needed. I really appreciate all of his help and would absolutely recommend My Site Plan. Thank you, Igor!

July 26, 2026
Rated 5 out of 5 stars

Very fast and commutative

Very fast, accurate and convenient. Igor was easy to communicate with even when I had a correction.

September 5, 2026
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Reply from My Site Plan

Hello Scott! Thank you! We're glad Igor made the process fast, detailed, and easy, even when a correction was needed. We appreciate your support!

Rated 5 out of 5 stars

My site plan was delivered promptly…

My site plan was delivered promptly with the tools I needed to make the changes necessary to turn into my HOA.

September 4, 2026
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Reply from My Site Plan

Hello Mary! Thank you! We're glad your site plan was delivered quickly and gave you what you needed for your HOA submission. We appreciate your support!

Rated 5 out of 5 stars

Responsive. I was able to work with the staff to…

I was able to work with the staff to fine tune the site plan to my specific needs. And the response time was very quick.

September 3, 2026
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Reply from My Site Plan

Hello Brenda! Thank you! We're glad our team could fine tune your site plan to fit your needs and provide a quick turnaround. We appreciate your support!

Rated 5 out of 5 stars

just what I needed

They provided just what I needed the next day for a reasonable price. Thanks!!

September 1, 2026
My Site Plan logo

Reply from My Site Plan

Hello Lisa! Thank you! We're glad we could provide exactly what you needed quickly and at a reasonable price. We appreciate your support!

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