Mythroll Armory Reviews 162

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Glad I saw these being used on Into the Mist videos and decided to order. No more chasing the bouncing die around or under the furniture. As a 30 + year rpg enthusiast I expect to be rolling or spinni... See more

Rated 5 out of 5 stars

I received wallet size D20 as part of my Dic e Envy subscription box and I loved it, I immediately thought I had to get one for my brother for his Christmas stocking so I did. The website was nice and... See more

Rated 5 out of 5 stars

I ordered multiple dice sets from Mythroll Armory's kickstarter for their mornstar dice. I absolutely LOVE them! The Craftsmanship is amazing. The dice look even better in person then in pictures and... See more

Rated 5 out of 5 stars

The dice are incredible! I love the copper color and detail that went into making them. They're not as heavy as I expected them to be, even with them being hollow. The case is also fantastic and well... See more

Company details

  1. Hobby Store

Written by the company

We make innovative and unique accessories for the tabletop RPG world. Since launching in 2020 we have successfully completed 8 Kickstarters and shipped 3,500+ orders around the world. Admittedly, we had some flaws in the beginning but have focused on providing increased transparency, communication, and service since. Have a problem with a product or order? Email us at support@mythrollarmory.com and we'll make it right.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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Rated 4 out of 5 stars

Can't wait!

Update for Feb release date, still for the people that bought in early (I know it's a buck but still) should have a little more info on the items. Price point & quality of metals /stones used would be awesome

December 4, 2020
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Reply from Mythroll Armory

Hi Jz - you’ve paid for a reservation for an item that isn’t being released until February. Why have we received a negative review?

If there’s something you were expecting that you didn’t receive please let us know.

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Rated 2 out of 5 stars

Extremely poor customer service

Extremely poor customer service. It took a few months of requesting any information on my order, before I received an answer. My D6, etc. spinner does not spin very well. It gets stuck after about two rotations.

December 3, 2020
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Reply from Mythroll Armory

Hi Dedric,

We do appologise that it took too long to reply to your ticket and others. As a relatively new company with a lot of success we were still figuring out how to properly channel and handle the concerns from customers. We have resolved that now and other reviews will show that. Again, sorry we took too long to reply in the past.

If you are having an issue with your spinners, please let us know and we will make it right. I can appreciate your hesitation to put in another ticket after your initial experience.

We want you to enjoy the product we created and that you helped us create by being an early adopter. I will have a new 4/8:6/12 White Night sent out to you and you should receive the tracking in the next day.

Rated 2 out of 5 stars

Quality is not as good as expected.

Sadly the dice spinner doesn’t spinn that will and stops abruptly sometimes.
The shipping took quiet long, but I kind of expected that.

December 3, 2020
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Reply from Mythroll Armory

Thanks for your feedback. We appologize that the shipping took a while. Around the time you ordered we had some stock issues and the delays should have been communicated better.

If you're having trouble with the spinner not operating correctly, please let us know via support@mythrollarmory.com so we can resolve it. As you will see in other reviews, we are happy to talk you through adjusting the tension screw at the bottom to get it right, and if it isn't possible, we'll replace it.

We want you to be happy with the product. I will have a replacement unit sent to you right away and you will receive tracking information in the next day.

Rated 3 out of 5 stars

I conveniently ordered this in advance

I conveniently ordered this in advance, but there was nothing stating when the product would arrive and it took over a month and a half. This is not necessarily an issue, but it would’ve just been nice to have an estimate. The metal die was not as easy to fold as implied, it was incredibly sharp and cut my fingers, I had gotten it for my bf who could not assemble it and had to hand it to me. The nubs are short and sometimes slid out of place when outing the other sides in; some of the faces easily got bent out of shape. That being said, they also bent back into shape pretty easily and once it was finally assembled it rolled very well and had a nice sound. Just be careful not to squeeze too hard when holding and definitely do not stand on it.

December 3, 2020
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Reply from Mythroll Armory

Thanks for the feedback on the product! We're always looking for ways to improve the product and this is very helpful. We'll definitely address the concerns of the tab length and edges in future production so make it a little safer and easier!

I'm glad you enjoyed the product in the end!

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Rated 5 out of 5 stars

Excellent customer service

Very quick turn around from time of purchase to delivery. However, one spinner received came broken. When brought to their attention, Mythroll Armory submitted for a replacement that instant. Their customer service was quick, polite and extremely helpful. Would highly recommend purchasing from them.

December 2, 2020
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Rated 5 out of 5 stars

Top of the line Customer Service

While things took a little longer to get delivered (mainly due to covid), their customer service was AMAZING. Any questions or issues I had were answered and taken care of immediately. They were professional and very friendly. Great company.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Cute product, more for display than use imo

I received wallet size D20 as part of my Dic e Envy subscription box and I loved it, I immediately thought I had to get one for my brother for his Christmas stocking so I did. The website was nice and easy to navigate and the shipping to Alaska was not terrible. The edges are kind of sharp, so I wouldn’t get them for kids. And I am going to be warning my brother to be mindful, but he’s an adult and we’ve built the foldable metal statues before so I’m not worried.

November 28, 2020
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Rated 4 out of 5 stars

I’ve been around the block a time or…

I’ve been around the block a time or two and I still remember the dice my first D&D Basic boxed set that were supposed to be colored in with a crayon. I know I colored some in, but I don’t recall doing each one. I do, however, recall thinking about the weight the crayon wax would add to the die and wonder if it had an effect on the numbers generated. While physics say’s there is no such thing as true randomness, that every roll’s outcome could be calculated with the right group of equations, I like to think the outcome really is random. Now, many, many years later I have bags of dice. Yes, some of those bags are Seagram’s Crown Royal bags. I also have dice towers, some that I have purchased and two that I have printed. Most recently I purchased both currently available Mythroll Dice Spinners because it is a different way to randomly generate a number.

While waiting for my purchase to arrive I sent off an email asking a pair of questions: How does being off level affect the spinners and how easy are they to clean? I received a rapid response from David, just hours short of two days later. The spinners had been tried at various angles and it didn’t seem to have an effect. Also there was the admission that the indicator bearing is lighter weight and that could possibly skew the results, but it didn’t produce a noticeable bias. Cleanliness is easy, just a screw at the bottom and it comes apart easily, but a little care on reassembly is needed to get the tension just right. With these two answers in hand I eagerly awaited my purchase.

The spinners took two and a half weeks to arrive, not bad considering they were shipped from Yuen Long, NT (Hong Kong). The shipping tracker did an excellent job of letting me know where the spinners were at any given time. When they arrived the spinners were delivered to my mail box by the USPS and were waiting for me to get home.

The weight of the package was a little higher than I expected, however that is explained by the spinners themselves being larger than I had anticipated, it was a pleasant surprise. Unboxed them revealed that everything had arrived in good condition, no damage. I pulled each out of their box and gave them a spin on the dining room table. They rolled for a reasonably short time and it took me a moment to see which bearing was the indicator. The D4/8/6/12 has dual white balls for the indicator and was a bit harder to notice at first than the D10/20 which has a green ball for the indicator. Once I became used to what to look for it was easier to read them. Admittedly I wasn’t using them in a well-lit room to begin with and the glare off the bearings from the overhead light didn’t help. I played with them for a few minutes but then duties and responsibilities called and I put them away in their case.

At the end of a long day I have spun these several more times and tried to duplicate results. I suppose a person with a steadier hand than mine and a little bit of practice could cause the spinner to produce the same result repeatedly, however I was unable to do it. One thing I did notice was the D10/20 numbers were in a spread pattern with 1 next to 20 and 2 next to 19 on the opposite side, while the D4/8/6/12 had the numbers sequentially. I would have like to have seen both with a spread pattern and I noted they are looking at doing this in the future.

The case has Mythroll imprinted on it in capital letters, however it was impossible to read. Supposedly a hard shell, the case has flex to it and I think that will provide for longer case life. The rollers fit well inside and the mesh net on the in the top cover seems to act like a cushion for protection while transporting them. I believe the case is a far better option than thrusting the naked spinners into a dice bag.

Final word: I like the dice spinners, they are made well and will probably make it to many tables in the future. Request: give the base a matte finish to make it easier to read.

November 10, 2020
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Reply from Mythroll Armory

Thanks for the thorough review! And thank you for being patient with us while we ramped up production in the early days of the spinner! Hopefully we'll be able to squeeze that last star out of you during a future purchase!

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