Nash Warren Insurance Services Limited Reviews 

355
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and polite staff who provide a professional and efficient service when arranging custom motor trade insurance cover. Many consumers appreciate the competitive prices, great value, and the easy, straightforward process for setting up or renewing their policies without any hassle. Some reviewers were not happy with rising renewal costs, unexpected extra charges, or occasional difficulties reaching the customer service team over the phone. A few individuals also noted experiencing issues with policy management, communication delays, and unanswered calls when trying to resolve problems or request refunds.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers find employees polite,... See more

Service

Users describe positive interactions with service, highlighting fast, efficient, and polite support from... See more

Price

People report positive experiences with price, frequently highlighting very competitive quotes and fair costs... See more

Customer service

Reviewers express great satisfaction regarding customer service, highlighting polite, helpful, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charming experience except the pice same as all insurances gone up.The young lady dealing with my renewal was great. Glad to do buisness once again

Company replied

Rated 5 out of 5 stars

We have recently renewed our trade motor insurance with them. They always offer a excellent service. The people that work their are polite and good at their jobs. We have tried other companies over... See more

Rated 5 out of 5 stars

Nash warren have been professional and efficient in providing my motor trade cover for the past six years and have provided me excellent service in insuring I have the correct level of cover at all t... See more

Rated 5 out of 5 stars

Always get me the best price for my custom motor trade insurance get all the extras with a great value. Nash Warren staff always gave me the best customer service always go out of their way to ge... See more


Company details

  1. Commercial Insurance Company
  2. Business Insurance Company
  3. Landlord Insurance Company

Written by the company

Established in 1981, Nash Warren provided tailored motor trade and commercial insurance policies to motor traders, commercial landlords and business owners across the West Midlands and wider UK. Today, we are one of the UK's leading insurance specialists, servicing over 5,500 customers across the UK. As the company has grown, we take pride in not losing touch with that 'local broker' relationship by ensuring our excellent service is never compromised by growth. Our Top Insurance products include: - Motor Trade Road Risk - Motor Trade Combined - Commercial Fleet - Commercial Landlord Insurance - Liability Insurance. - Business Insurance Through our insurance relationships, we are able to provide competitive quotes for our clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(355)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a pleasure to deal with people who…

What a pleasure to deal with people who actually KNOW what Customer Services is & Appreciating their clients. Thank You.

May 7, 2025
Unprompted review
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Reply from Nash Warren Insurance Services Limited

Bill, we truly appreciate your feedback! Providing knowledgeable and genuine customer service is our top priority, and we’re so glad it made a difference in your experience. Thank you for choosing us!

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Rated 5 out of 5 stars

Quick

Quick, clear and reliable service.

May 7, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you Phillip for your great feedback! We aim to provide service that’s efficient and easy to understand, so it's wonderful to hear that reflected in your experience.

Rated 5 out of 5 stars

Always helpfull never to much problems…

Always helpfull never to much problems to sort my insurance

May 7, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you Peter for your kind words! We're glad to hear that you find our team helpful and the process smooth. We're always here to make your insurance experience as straightforward as possible.

Rated 5 out of 5 stars

David Phillips was an absolute star

David Phillips was an absolute star. Extremely knowledgeable and personal. Simplified everything and made it easy to move forward.

April 2, 2025
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Reply from Nash Warren Insurance Services Limited

Simon, thank you for taking the time to leave us such a positive review. We are delighted that Dave was able to support you in such a professional manner. If you require any more assistance, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Prompt and straight forward insurance quote

Very prompt call back even though outside of office hours
Very informed member of staff who couldn’t be more helpful
Great advice
It’s nice to deal with a company that does what they advertise
Well done on a brilliant service

April 9, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you so much for your wonderful feedback about our service! We're thrilled to hear that you received a prompt callback and helpful advice from our staff and that we've met the standards we advertise. Your kind words are truly appreciated, and we look forward to serving you in the future!

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Rated 5 out of 5 stars

Services was just great

Services was just great

April 9, 2025
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Reply from Nash Warren Insurance Services Limited

Anthony, thank you for your review. Your words mean a lot and we look forward to continually supporting your insurance needs.

Rated 4 out of 5 stars

Straight forward transaction & a fair…

Straight forward transaction & a fair deal.

April 6, 2025
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Reply from Nash Warren Insurance Services Limited

Malcom, thank you for your review. We're delighted to have found you a fair deal. We look forward to continually supporting your insurance needs.

Rated 5 out of 5 stars
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Reply from Nash Warren Insurance Services Limited

Thank you, Andy, for the positive review. We're glad you had a positive experience during your renewal and thank you for your loyalty. We look forward to continually supporting your business needs.

Rated 5 out of 5 stars

Very good service

Very good service

April 7, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you John for the review. We are delighted to have offered you a service that met your expectations. Should you require any further assistance, please don't hesitate to reach out.

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Rated 4 out of 5 stars
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Reply from Nash Warren Insurance Services Limited

Thank you for leaving a review. We’re glad you found our customer service to your satisfaction and look forward to assisting you again..

Rated 5 out of 5 stars

Hassle free straight forward over the…

Hassle free straight forward over the phone been with them 7 years plus now no issues

April 7, 2025
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Reply from Nash Warren Insurance Services Limited

Shawn, thank you for your review. It was our pleasure to support you again this year, and we appreciate your continued loyalty.

Rated 5 out of 5 stars

Very good service and always polite…

Very good service and always polite courtesy staff

April 2, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you for your review, Alan. Our team are delighted to have been able to offer you a positive experience. We look forward to continuing our support in the future.

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Rated 5 out of 5 stars

As usual very professional and found me…

As usual very professional and found me a quote less than the previous year with the same cover for two bikes....

April 4, 2025
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Reply from Nash Warren Insurance Services Limited

Michael, thank you for your kind words. Our pleasure to have been able to beat last year's renewal price. We look forward to continually supporting your insurance needs.

Rated 5 out of 5 stars

Friendly and professional service,

Friendly and professional service,

April 3, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you for the review. We are delighted to have been able to offer you such a positive experience. Should you require any further assistance, please don't hesitate to contact us.

Rated 5 out of 5 stars

Tailored Policy to suit my requirements

I am dipping my toes into the murky world of Car Trading. I spent ages emailing companies without response, but Adam Palmer at Nash Warren was so helpful right from the start, providing great advice and tailoring my policy to really suit me & my new business. Some of the quotes I had were prohibitively expensive, but we managed to separate the required from the not required to create a policy that suits my needs

April 2, 2025
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Reply from Nash Warren Insurance Services Limited

Thanks so much for the great feedback! We're really pleased Adam could help you navigate the start of your car trading journey and create a policy that fits your needs. Don’t hesitate to reach out if we can help further.

Rated 5 out of 5 stars

Recommended

Good communication, professional staff, good pricing for car insurance, recommended

April 2, 2025
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Reply from Nash Warren Insurance Services Limited

Adrain, thank you for your review. Your words mean a lot and we look forward to continually supporting your insurance needs

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Rated 5 out of 5 stars

Good service

Very good service 👏

April 2, 2025
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Reply from Nash Warren Insurance Services Limited

Thank you for your review, We appreciate the support and look forward to helping you again soon

Rated 5 out of 5 stars

Jason explained everything very good

Jason explained everything very good

April 2, 2025
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Reply from Nash Warren Insurance Services Limited

Thanks for the great feedback! We're glad to hear Jason explained everything clearly—he’ll be pleased to know his support made a difference. Let us know if you need anything else!

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