National Motorhomes Reviews 

837
•
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

delivery faulty motorhome to charge customer later, Please be aware, deliver faulty motorhome after taking £791 for 2 days and later send me an email that, I will have to pay the gearbox repair. I ha... See more

Rated 1 out of 5 stars

Not even worth a one star...beware all I’ve just received an invite to Vaaroom motorhome hire Exactly same fleet of motor homes and style of website but different name and pick up sites...they’ve took... See more

Rated 5 out of 5 stars

We hired a 7 berth motor home and had a fantastic weekend away, there were a few little niggles such as the text message HELP not working and nothing to light the hob with. The handover was good as i... See more

Rated 4 out of 5 stars

Had a couple of quotes from the company but yet to take up the great offers. Would love to hire a motorhome to tour scotland & im sure next year i will do it. Had a telephone conversation last week... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

If you’re looking for motorhome or campervan hire, the choice is easy… Choose from a small, campervan, medium or large size luxury motorhome from the award winning range of Chausson vehicles. All our models are fully equipped with everything you need for a motorhome hire break. Never tried motorhome hire before? Don’t worry, we always provide a pre-motorhome hire handover explaining how to get the best out of your motorhome hire.


Contact info

2.8

Average

TrustScore 3 out of 5

837 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(837)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Website is great

Website is great, easy to use. Quote I received wasn't too bad, however when I rang up to as about European travels I was told extremely high deposit.
After I requested initial quote I received several messages to book.
I haven't hired any motorhome so can't comment on that at the moment.

November 20, 2019
Unprompted review
Advertisement
Rated 4 out of 5 stars

Easy to use and helpful

Website is easy to use and make an enquiry or booking. When I have left a message they are quick to get back to me to answer my question and very helpful. Good service.

November 20, 2019
Unprompted review
Rated 4 out of 5 stars

Intial rental is very cheap

Intial rental is very cheap. Some extras to be added. But they are optional, for peace of mind I added the insurance waiver and the essential pack. Which did bump the price up. But still cheaper then most places. U have to pay to park your car but again optional. 250 deposit aswell which is taken not blocked worth noting. There's an online check-in service which is easy to use

November 20, 2019
Unprompted review
Rated 4 out of 5 stars

Good value for money

Good website. With great offers. Good value for money with excellent customer service. Could do with a greater variety of motor homes, but I presume that will come as their business grows.
Sunil.G

November 20, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Enjoyable weekend

We hired a 7 berth motor home and had a fantastic weekend away, there were a few little niggles such as the text message HELP not working and nothing to light the hob with. The handover was good as it was pouring with rain, Elliot the young man at Wendsbury did his best to show us everything we needed to know. Excellent cost overall for the 5 day hire, we will definitely be hiring again.

November 19, 2019
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great customer interface

I haven't purchased a hire yet, but I really like the deals and offers. I like the website. I think it's simple and easy to navigate and I like the online quote system with the calendar.

November 18, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company, Motorhome haD numerous faults and items missing. The worst part is they do not return you £1250 deposit, I have been chasing every week for over 5 months now and still nothing. If I could rate negative stars I would be -5.

November 18, 2019
Unprompted review
Rated 1 out of 5 stars

Beware - do not return deposits

Returned the motor home on agreed date at end of August - still waiting for £250 deposit to be refunded and now paying credit card interest on it. Extremely poor and would not recommend

November 17, 2019
Unprompted review
Rated 3 out of 5 stars

Not the bargain it appears

What seems to be a rock bottom price soon adds up. Do you want gas, toilet pack, kitchen pack, bed sheets etc and don’t forget the car parking charges. So with the added insurance it’s easy to more than double the original booking fee.
booking is over complicated and time consuming and this is something you need to do yourself via a 10 step Process that’s not to clear. The pick up point in Cambridge is crowded and chaotic with the earliest to pick up your vehicle at 15.00 with returns at 11.00 you certainly don’t get Full 4 days rental For a 3 night booking. The crockery was dirty, the shower leaked into the living area due to a defective drain valve and I could easily Mark the whole thing down further. Ok plus points: free upgrade to 6 berth (which was just as well being tight for 2 plus child/dog) the overall condition of the vehicle was good and it drives well (if a little thirsty). Free unlimited mileage is good if you really going places and the pick up venue has easy access from the A14. To sum up: way more expensive than initially thought, booking process difficult, vehicle condition generally good. Verdict: Returning to Hotels and B&B in future but it might be for you.

November 17, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Always worth a visit

I found this site via an internet search and was pleasantly surprised at the amount of vehicles available and the good descriptions, photos and help offered to purchase a new motor home. AS a first time potential buyer this site is almost like entering the motorhome in real life. Very helpful.

November 17, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look