Fantastic product but zero customer service
Ok; I've given 3 stars as a midway between zero customer support and a solid 5 for the product. I have download maps of Australia, Italy, Balkans, Western US and UK and they all install to W11 and work in Basecamp with no problem. Copying the *.img files to Oregon and zumo satnav also works fine. My Oregon wouldn't take the large original *.img file for Western US so I used Mapinstall to copy across just the tiles I needed from the copy installed on the PC. So for me, the download product is spot on and works fine on PC or device for road and hiking navigation, with a great range of POIs. As others have pointed out though, there seems to be zero customer support, all contact being unanswered. From a business perspective I'm fascinated; this is a fantastic product and with meaningful customer support it could make a lot of money...








