Bought another set of these top quality Bowers & Wilkins P5-S2 Headphones. Advertised as Refurbished but actually Brand New, must just be old obsolete stock as I bought my original pair over 10 years... See more
Company replied
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Ordered online no problem and low behold the docking station arrived bang on time! Makes a change.
Company replied
Wow is the best way to describe my experience. Always apprehensive about ordering reconditioned equipment. But orderedit Sunday night and got it Tuesday. Looks brand new fantastic refurbished job and... See more
Company replied
Ordered a Dell XPS 17 laptop from NDC. Arrived promptly, but I had cause to return the item & request a refund. Communicated with NDC sales via email, whom also responded promptly. Sent the unit back... See more
Company replied
Company details
- Computer Store
- Computer Accessories Store
- Computer and Accessories Store
- Computer Hardware Manufacturer
- Used Computer Store
About NDC
Written by the company
Looking for a great value Dell Laptop?
We sell Dell XPS, Precision, Alienware, G-Series, Latitude and Inspiron laptops, all at prices well below the standard RRP.
We also stock a huge range of accessories, peripherals and OEM components, so if you prefer to do your own upgrades & maintenance – or if you’re just expanding your setup – we’ve got you covered!
WHY BUY FROM US:
• We have over 20 years of experience in the IT industry
• All the items we advertise as being in stock are owned and held in the UK, by us, ready to ship. We do not drop-ship, advertise “ghost stock” or stock owned by other companies
• Express delivery available for all items ordered online
• Discounts available on trade / volume orders
• We are a Top-Rated Seller on eBay with Positive Feedback of 99.7% and Feedback score: 145,000+ (as of 2023)
ABOUT OUR REFURBISHED LAPTOPS:
Our stock comes directly from the original manufacturer. They have been returned to them for a variety of reasons, sometimes simply because they are unwanted, meaning they often arrive in unused condition.
Regardless, they are rigorously tested by our in-house engineers and – if necessary – refurbished to the highest possible standard. The refurbish process involves a full data clean and re-installation of the operating system, so your new laptop is as close to shop-new as we can make it!
Any cosmetic or mechanical issues that cannot be rectified are always clearly described on the product listing, enabling you to buy with confidence.
So why not treat yourself to a laptop that has had a second Quality-Control check, and save money in the process?
Contact info
4 Redgate Lane (Copping Street), M12 4RY, Manchester, United Kingdom
- 0161 327 2457
- sales@service-x.uk
- www.ndc.co.uk
4.6
Excellent
235 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered online no problem and low…
Ordered online no problem and low behold the docking station arrived bang on time! Makes a change.
March 27, 2026
Reply from NDC
Hi Peter, glad you're happy with the speed of delivery and service. Thanks for buying from us!
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Exactly as advertised
Exactly as advertised. And even though it came from another laptop, the part was unblemished, which can be difficult to pull off.
February 12, 2026
Reply from NDC
Hi, thanks for the kind review. Glad you're happy with the quality of the item!
Reply from NDC
Thanks Christopher, glad you're happy with everything!
Fast delivery.
January 15, 2026
Reply from NDC
Thanks for the review, we're happy your pleased with the speed of service!
it was great
January 13, 2026
Reply from NDC
Thanks for the review Stuart, glad you were happy with everything!
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Great website
Item - Replacement Dell laptop charger - exactly as described and works perfectly. Delivered promptly.
January 8, 2026
Reply from NDC
Hi, thanks for the kind review. Glad you were happy with your charger!
Reply from NDC
Hi, thanks for the review! Glad you're happy with the product and service!
Excellent support
Excellent support. All documents were prompt. All items in perfrct condition
November 3, 2025
Reply from NDC
Hi Dimitar, thanks for taking the time to leave us a review. Glad you're happy with the service and products!
Quick delivery and good service
November 6, 2025
Reply from NDC
Hi, thanks for leaving us a review! Glad you're happy with the delivery and service!
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Fantastic service...
I made a mistake in ordering the the wrong keyboard, but after contacting these guys they immediately pointed me to the correct one.
New part fitted and original purchase returned for credit!
Great service A+++
September 3, 2025
Reply from NDC
Hi Alan, thanks for the great review. Glad you're happy with everything!
Easy to find item on website
They had the item I needed for my Lenovo Laptop. It arrived in the time scale expected, and it was the same quality as the original OEM one it replaced.
July 29, 2025
Reply from NDC
Hi Jonathan, thanks for the kind review and we're glad you're happy with the service and quality!
Laptop keyboard with backlihgt for Dell
Excellent service. Fast shipping, great communication and the ordered items are perfect. Thank you very much!
July 28, 2025
Reply from NDC
Hi Martin, thanks for the kind words, glad you're happy with the service and products!
Reply from NDC
Hi, thanks for the review, glad you're happy with the speed of service!
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Poorly packaged arrived broken
Poorly packaged arrived broken, not worth the hassle of dealing with company.
June 4, 2025
Reply from NDC
Hi David,
We're very sorry to hear that you received something that didn't meet your expectations, but I can see no communication from you about this, therefore we haven't had the opportunity to put things right! Feel free to contact us.
Kind regards,
NDC
Correct products delivered promptly at…
Correct products delivered promptly at a good price
April 28, 2025
Reply from NDC
Hi Joe, thanks for the kind review. Glad you're happy with the products and service!
There were some scratches and damages…
There were some scratches and damages on the USB port and the right corner of the keyboard cover. Additionally, the design of this keyboard panel — Dell Inspiron 7610 3-Fan Palmrest & US/INT ENGLISH Backlit Keyboard (Part Numbers: 0YRKJM + 055P41, Y19M1) — has a slight shade difference compared to the standard one.
April 1, 2025
Reply from NDC
Hi Masi,
Sorry to hear that you haven’t received a palmrest in the best condition on this occasion. Although we do our utmost to ensure that all of the stock is in perfect condition, the odd one occasionally slips through the net. We receive thousands at a time so unfortunately it isn’t practical to check every single unit.
With specific reference to what you said about the shade of the unit, please be aware that Dell use different factories to have their products made (and often use the same palmrest and/or keyboard across several models and generations) so minor material variance can occur, from time to time.
I can’t find any direct communication from you about this so far. You can always reach out to us via sales@ndc.co.uk with some pictures of the issue, where a member of our customer service team will be able to advise you further.
Kind regards,
NDC
NDC purchase & refund
Ordered a Dell XPS 17 laptop from NDC. Arrived promptly, but I had cause to return the item & request a refund. Communicated with NDC sales via email, whom also responded promptly. Sent the unit back & NDC refunded monies reasonably quickly.
Although I found the goods not up to standard in my case, I felt NDC acted professionally & the transaction met a good standard.
March 28, 2025
Reply from NDC
Hi Martin,
Sorry the item didn’t meet your expectations on this occasion. We’re reviewing the item you sent back to us and amending the description accordingly. Regardless of that, thanks for taking the time to leave us a positive review!
NDC
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Good customer service
Good customer service. Answered any queries I had quickly and items delivered as promised.
March 27, 2025
Reply from NDC
Hi Wayne, thanks for leaving us a great review. Glad you're happy with the experience!
Reply from NDC
Hi, thanks for taking the time to leave a review and we're glad you're happy with the product and service!
Rapid and clear communication
Rapid and clear communication, quicker delivery than expected.
March 3, 2025
Reply from NDC
Hi Wendy, thanks for leaving a review. Glad you're happy with the service and delivery!
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