La Toviere is a great location for the lifts and for skiing the vast areas of Val d'Isere or Tignes. The hotel is really well run and the two evenings of entertainment during the week were fun, inclu... See more

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Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.
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United Kingdom
- www.neilson.co.uk
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Easy and helpful
Neilson Andorra experience
Just returned from an excellent skiing holiday in Eltartar. The Neilson team were friendly and helpful at all times and the guided sessions they provided exceed my expectations. Highly recommended!
very nice person on the phone
very nice person on the phone. took her time. answered all the questions
Booking system quick and easy
Oscar was quick & efficient to our needs
Knowledgable understanding call…
Knowledgable understanding call handlers. Really helpful and customer focused.
Staff are so knowledgeable and helpful
Staff are so knowledgeable and helpful.
Great customer service. Portal easy to navigate. Very excited for our trip 😊
We love your holidays
We love your holidays, we have booked twice for this year as we can’t wait to sail on the sea. The food is amazing and the staff work so hard to make everything Perfect.
Helpful with payment proceadures
Easy to book online
Easy to book online. Disappointing that room choice selection not available at Levante.
Update April 2026 : Room choice selection is now possible on-line for Levante...Hooray !!
Excellent customer service
Excellent customer service, the agent was very understanding and patient, provided options and detailed information.
I booked it myself on the website…
I booked it myself on the website without any intervention from a Neilson member of staff. When I did try to call, I was on hold for ages and gave up!
Great price and choice of activities
Great price and choice of activities. Food and accommodation superb and partnership with Jet 2 flights works really well.
Staff second to none, work hard, play hard, have fun and ensure everyone can do as much ot as little as they want.
Booked to go back more or less as soon as we got back
Good website and clear information.
Good website and clear.
More room choice would have been nice.
Excellent customer service
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