NerdWallet Reviews 3,385

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 470 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the platform easy to use, appreciating the smooth user experience for both understanding financial information and finding various options. Many people found the process of applying for financial products straightforward and quick, often receiving approvals in minutes. However, some people were dissatisfied with the rates offered, noting that advertised rates were often significantly lower than the actual offers received. There were also concerns about the service, with some customers reporting issues like being redirected to debt relief companies or receiving unwanted calls after providing their information. A few other people also felt that the website did not always provide accurate quotes or a comprehensive list of providers, sometimes leading them to only one option.

What people talk about most

Price

People report negative experiences with price. Many reviewers express frustration with advertised rates, such... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process quick, easy, and... See more

Website

Customers had ambiguous experiences with the website. While some reviewers appreciated the ease of use, quick... See more

Service

Users describe ambiguous interactions with service. Some customers report positive experiences, praising the... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report issues such as hidden fees, unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick response with basic personal information to get pre approval and rate possibilities from several lenders showing varying lengths of lend, some with lender fees some without, and amounts requeste... See more

Rated 3 out of 5 stars

Auto loan rates were crap! I have two pre approvals for a full 1% less than the offers from Nerdwallet. Do you homework, check multiple sources before making a decision.

Rated 3 out of 5 stars

Rates too high. Too many spam calls immediately after. Credit Karma had better rates from the same companies and had even more options. This was fast to see offers though.

Rated 4 out of 5 stars

I use need wallet for most of my financial inquiries. From CC comparison to better understanding types of banking accounts and loan understanding I love how simple and approachable they make the infor... See more


Company details

  1. #97 of 103 best companies in Financial Institution
  2. #4 of 4 best companies in Review Site

Written by the company

At NerdWallet, we believe that everyone should be able to make financial decisions with confidence. We’re building a team of Nerds with the knowledge, passion, and skills to make that happen. Use our trusted, objective ratings and reviews to make smarter financial decisions with NerdWallet’s.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Alex was great!

Alex was great! She is extremly knowledgeable about the market nationwide, listened to what my needs and concerns were and most importantly didn't come across with the "hard sell" approach!!!! She's knows her product and knows the Sales 101 approach!!

May 19, 2026
Rated 4 out of 5 stars

I’ve used NerdWallet a few times when…

I’ve used NerdWallet a few times when comparing credit cards and savings accounts, and the information was actually helpful without feeling too confusing. The tools and articles make it easier to understand different financial options. Some recommendations feel a bit sponsored at times, but overall it’s still a useful resource.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Sells your information to scammers

I filled out a form to learn more about loan repayment and they sold off my information to a bunch of scammers. I've received NON-STOP emails, calls, and texts. This is has been so incredibly frustrating, I dont know how to make it end. If you want your information sold off and at risk DO NOT TRUST THIS SITE.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

My loan was not approve

My loan was not approve, even after giving them what was needed and the crazy rate. I had to just get my loan from Infrared Loan, which i got after few verification process.

February 16, 2026
Unprompted review
Rated 4 out of 5 stars

NerdWallet has been really helpful when…

NerdWallet has been really helpful when I’m trying to compare financial options without getting overwhelmed. The breakdowns are clear and easy to follow, especially for things like credit cards and loans.

Sometimes it feels a bit biased toward certain offers, and I still double-check elsewhere before deciding.

Overall though, it’s a solid starting point for doing your own research

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

An absolute waste of time

An absolute waste of time. Rates were totally different that what’s was presented. A lot of off the wall companies that I’ve never heard of.

May 5, 2026

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