Net Curtains Direct Reviews 

4,792
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty, perfect fit, and excellent workmanship. The ordering process is frequently highlighted as easy and efficient, with many appreciating clear instructions and helpful communication. People consistently experienced fast and prompt delivery, often receiving orders quickly and well-packaged. However, some customers noted products occasionally did not match their order, citing incorrect hemming, wrong measurements, or inconveniently sewn labels. A few other people also felt that the color of their curtains was not as expected, describing white items as having a blue or lilac tint.

What people talk about most

Product

Consumers find product quality to be largely positive, with many expressing satisfaction with the quality of... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is consistently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company so helpful and for those of you who don't do metric (like me ) you just put your measurements in inches & they convert it for you . The Net Curtains are beautiful brilliantly white... See more

Rated 5 out of 5 stars

Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more

Rated 5 out of 5 stars

I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my or... See more

Rated 5 out of 5 stars

Very good price and definitely worth paying extra to have the sides hemmed. What I liked was that they left a gap for the curtain rod to feed through - with other companies I have had to cut the mater... See more


Company details

  1. Interior Designer
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(4,792)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Dear All

Dear All, thank you so much for your wonderful Net curtains. We are so pleased with the quality of service, the materials are brilliant the sizing spot on and to top all they arrived earlier than expected.
Keep up the good work
Kind regards Philip and Tina (Somerset)

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nets have arrived on time

Beautiful nets have arrived on time. As described on the website, well packaged and presented. I found the website really helpful in terms of images showing 2x width, 3x width etc. Loads of choice. Wouldn’t hesitate to recommend or use again

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

My beautiful windows

As soon as the parcel arrived my windows cleaned and up they went.
Quilty and fit perfect can’t stop looking at them. Thank you regards Maria Cornelius.

April 9, 2025
Unprompted review
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Rated 4 out of 5 stars

Order ended up cancelled, but 1st-class service

I wanted the Dorset voile made flat to not obscure even the slightest hint of daylight. The first order came slightly wrong, but an email offered to redo it. Unfortunately when making the replacement order, the team wasn't happy with how the voile was coming together, so refunded me, apologised and offered alternatives. They've also said they don't need the originals to be returned, as I'd explained they were up and getting them down and then faffing with rods, etc. would be a pain as well as very inconvenient. Overall excellent service from Simm and Kate and the team.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Unable to buy at shops

My daughter helped me order as i needed new nets and was just unable to buy in the shops !
I just wanted plain ones and got what i wanted. they arrived quickly and look beautiful. very good quality.

February 18, 2025
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Rated 5 out of 5 stars

Extremely pleased

Extremely pleased with the quality of the three Sophie net curtains purchased. Exact to measurements ordered. Delivered one week early. Would definitely use again.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product

Prompt, careful and professional service.
Good quality nets, arrived well packaged and not at all screwed.
The over-stitched sides are neat and evenly sewn.

February 25, 2025
Unprompted review
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Rated 3 out of 5 stars

I liked the soft fall of the curtain…

I liked the soft fall of the curtain material and the fit is spot on as long as they don't shrink in the wash.

Maybe one or two corners could have been finished a little better

Creases in the middle of the biggest curtain are quite deep, hoping they iron out. Maybe you could advise on that.

November 20, 2024
Net Curtains Direct logo

Reply from Net Curtains Direct

Hello Christine,

Thank you for your feedback. We're sorry to hear that there were issues with the corners and some creases on your curtains. Creases are normal and occur from the fabric being stored on a roll or they happen in transit but these do normally either drop out when the curtain is hung or they iron out without issue.

Can we please ask whether you have contacted us with some images of this issue? We cannot locate any communication from you with this email address. If not, please could we ask you to do so. This will better enable us to take a look and assist.

Kind Regards
The NCD Team

Rated 5 out of 5 stars

Great Service, Great Selection

There were so many lovely patterns to choose from.
A big pat on the back for me for getting the measurements right, thanks to their easy guide.
A big thank you to the team at Net Curtains Direct for their efficient service and delivery.

February 5, 2025
Unprompted review

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