Great experience with Netim! I manage several domains through their platform and everything has been smooth from the start. The dashboard is clean and intuitive, domain transfers are fast, and their p... See more
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Review summary
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Reviews shaping this summary
When it comes to really exotic regional zones, they're the only major registrars that allow you to register them. This is their incredible advantage. Very quick and easy, from account creation to d... See more
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I have explored many domain and web providers, and Netim is by far the best I have encountered. They offer the most competitive prices combined with a user experience that is second to none. What... See more
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Massive help with recovering an expired domain. Not much more than that, responsive once timezone hit EU business hours but a little frustrating not available outside of that for people on the other s... See more
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Company details
About NETIM
Written by the company
Netim est un bureau d’enregistrement accrédité par l’ICANN, spécialisé dans la gestion de noms de domaine.
Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.
Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !
----------- English version
Netim is an ICANN-accredited Registrar specialised in domain names management.
The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.
With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!
Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.
Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !
----------- English version
Netim is an ICANN-accredited Registrar specialised in domain names management.
The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.
With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!
NETIM
Written by the company
- La satisfaction de nos clients est notre priorité
- Que ce soit depuis votre espace client ou bien par mail, notre équipe support bilingue vous garantit une réponse sous 4 h ouvrées, du lundi au samedi de 8 h à 18 h (CET/CEST).
- Customer satisfaction is our priority
- Whether it's from your control panel or by email, our bilingual support team guarantees a response within 4 business hours, from Monday to Saturday from 8am to 6pm (CET/CEST).
Contact info
264 avenue Arthur Notebart, 59000, Lille, France
- marketing@netim.com
- www.netim.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from NETIM
Dear Andrada,
Thank you for your review! We are happy to read your satisfaction regarding your experience with Netim 😊
Have a very nice day,
The Netim team
Reply from NETIM
Dear Federico,
It is a real pleasure to read your review and to see how satisfied you are with your experience with the Netim support team! 😊
Thank you for your review, and for your trust,
Have a very nice day,
The Netim team
Massive help with recovering an expired…
Massive help with recovering an expired domain. Not much more than that, responsive once timezone hit EU business hours but a little frustrating not available outside of that for people on the other side of the world.
October 22, 2025
Reply from NETIM
Dear customer,
First of all, we would like to sincerely thank you for taking the time to leave us your review. 😊
It is a great pleasure for us to be able to gauge the satisfaction of our customers!
As highlighted, our teams based in Europe do their utmost to offer the widest possible opening hours in order to guarantee a high level of responsiveness.
Kind regard,
The Netim team
Reply from NETIM
Bonjour Muriel,
Merci beaucoup pour votre avis et votre confiance 😊 Nous sommes ravis de constater que nos services vous apportent pleine satisfaction !
Belle journée à vous,
L'équipe Netim
Fast and perfect service
October 14, 2025
Reply from NETIM
Dear Arnd,
Thank you for your review and for your trust! 😊
Have a nice day,
The Netim team
Good Service provider.
Good Service provider.
Pricing are reasonable, technical support is excellent and uptime extremely good.
August 10, 2025
Reply from NETIM
Dear Khalid,
Thank you for your feedback! We are glad to read your satisfaction and to count you among our customers! 😊
Have a nice day,
The Netim team
Reply from NETIM
Dear Auguste,
Thank you so much for your review and for your trust! 😊
Have a nice day,
The Netim team
Very clear information on the website
Very clear information on the website, especially early transparency about pricing without having to register first. Simple registration and quick processing - and competitively priced!
October 4, 2025
Reply from NETIM
Dear customer,
Thank you for your review!
We are delighted to read your satisfaction regarding your experience with Netim 😊
Have a nice day,
The Netim team
Smooth experience since 2017
September 30, 2025
Reply from NETIM
Dear David,
Many thanks for your review and for your trust! 😊
Have a nice day,
The Netim team
Got worse with years
I've been using Netim for multiple years, but the service got worse over time. In the beginning, any issue would be promptly resolved by customer service but nowadays they often redirect your tickets to another department, take long to resolve anything or simply make mistakes. What really made it worse is that suddenly one day our account started showing negative balance, while all invoices are paid and we have a automatic payment method set up. After reaching out to them, they claimed an invoice from 2 years ago was never paid while I have a copy of that invoice and it shows it's been paid in full. After months, they still claim we owe them money.
September 28, 2025
Unprompted review
Reply from NETIM
Dear A.
We are truly sorry to read about your experience and regret the frustration it has caused. While mistakes can unfortunately happen — especially as new team members join and processes evolve — we always aim to resolve them quickly and transparently.
From your review, I do not have enough details to properly investigate and provide you with a constructive answer. I would be grateful if you could contact me directly at sales@netim.com so we can look into your specific case together, clarify the situation regarding the invoice, and see how we can improve things moving forward.
Your feedback is valuable to us, and we remain committed to providing a responsive and reliable service.
Have a pleasant day.
The Netim team
Asking for Card and ID Photos? No Thanks!
Excessive and invasive card-verification demands. After seven years as a customer I’m done. In the US no one asks for photos of your card and ID just to process a payment — here they asked me for exactly that. What’s next, a doctor’s blood or urine test? This company is trapped in EU-style bureaucracy. I refuse to send photos of my cards or my ID because I won’t risk them ending up on the darknet as PDFs — complete with my signature.
September 27, 2025
Unprompted review
Reply from NETIM
Dear Jakub,
We are sorry to read about your disappointment. Please allow us to clarify that the request for additional verification is not systematic but only triggered in specific cases by our fraud prevention system. This is meant to protect both our customers and our company against fraudulent transactions.
In your situation, we understand your concern and have already adjusted your account while our development team reviews why you were flagged.
We are also actively working on new, more user-friendly verification methods to make this process smoother in the future, without compromising security.
We sincerely value your seven years of trust, and we regret that this experience has caused frustration. Our intention is never to create unnecessary obstacles, but rather to ensure security and compliance.
Our support team remains available if you would like to discuss this directly and find the most suitable solution for you.
Have a nice day.
The Netim team
Netim is a solid partner
So far Netim have proven to be a solid partner for registering my domain names. The UI may seem a bit outdated but they're reliable, intuitive, provide everything I need, and their prices are very fair. Keep it up!
September 23, 2025
Reply from NETIM
Dear customer,
Thank you for your customer review.
We take our customers' feedback very seriously in order to continuously provide a high-quality service. 😊
Have a great day, and thank you again!
The Netim team
good for buy domain here
September 21, 2025
Reply from NETIM
Dear customer,
Many thanks for your review and for your trust! 😊
Have a nice day,
The Netim team
Reply from NETIM
Dear Oliver,
Many thanks for your review and for your trust! 😊
Have a nice day,
The Netim team
Reply from NETIM
Dear Mikael,
Firstly, we are very grateful for the time you have taken to write this review for us.
It is always a pleasure to read our customer opinion, and it's even better when it's to congratulate us on our work!
It is a real delight to have you as one of our customers. 😊
Have a very nice day,
The Netim team
Problems in system
I have tried to register domain with netim in.dm registry, the order status is paid and completed (lol), therefore I have 0 domains, and 0 processes running, 2 domain registrations attempts were failed and more of that I receive only 2 answers a day (1st saying that register has contacted me, second asking the same information was already provided when order was made)
And you know what? I have contacted registry and they have told that they haven’t received any registration attempts, etc, more of that this domain name is premium to their Whois, so, literally, netim has scammed me for 150$, since yet I haven’t got any response, any domain registration and any service
I will be glad if you can register it or put money back on my balance, but I prefer to have domain registered, since you’ve taken money for that
September 15, 2025
Unprompted review
Reply from NETIM
Dear customer,
The registration of premium .dm domain names requires a specific, manual procedure. Each request is verified and validated by the registry itself.
The registry does not respond to requests made directly, which is why you have not received any information.
We have no control over this decision and your request has indeed been rejected.
Of course, as the domain name could not be registered, you have been refunded.
Thanks for your understanding.
Best regards,
The Netim team.
Aggressive Data Harvesting - Will Suspend Your Domains Without justify reasons
I am issuing a severe warning to anyone considering this registrar, especially if you value stability and privacy.
After registering 5-10 domains without issue, I was suddenly hit with an ultimatum: provide a massive amount of personal documents within just 5 days or have all my services suspended permanently.
The threats are real. Their support was utterly inflexible:
No extensions: They refused to grant more time, despite the short notice.
No corrections: They wouldn't allow me to fix minor errors in submitted data.
Zero empathy: The approach is purely adversarial.
This company holds your domains hostage. They can demand sensitive documents you may not have on hand and threaten to terminate your entire online presence at their discretion. Once suspended, recovery seems impossible.
Conclusion: The risk is catastrophic. Their disgusting customer service and predatory policies make them utterly untrustworthy. Avoid at all costs.
UPDATE:
WHAT??? I have not hosted any child pornography sites - why are you lying now? Why haven't you provided any evidence of this, you simply have no reason to say such things, you did not said this before!!! I was ready to provide confirmation of the KYC a little later, since I read the notice late, but I am not going to work with a company that lies to its clients and accuses them without having ANY evidence and you know it yourself, stop talking and say thank you because I writed review here but I need going to write to ICANN to start investigate your illegal actions.
UPDATE 2
Provide evidence of what you said. Otherwise, I and everyone else will classify your words as lies and an attempt to save your sinking reputation.
UPDATE 3
You just wrote about CSAM (Child Sexual Abuse Material), and now you're writing about the darknet. What's next? Are you telling me I'm a terrorist? Are you out of your mind? Why didn't you write to me about this right away if you had such suspicions? Clients' websites can be hacked, for example. Following your logic, anyone can host CSAM and darknet sites with you after passing the basic easy KYC - you just advertising your dirty services instead of admitting your mistakes.
September 7, 2025
Unprompted review
Reply from NETIM
Dear Alan,
We do not have any customer named "Alan Baker", but we have found your account.
I can confirm that by providing false information, you are in breach of the terms and conditions of ICANN, the registries and Netim.
In addition to the false information, we have received two reports of abuse concerning domains registered to you, one of which is related to CSAM (Child Sexual Abuse Material), which explains why we are verifying your information.
Update: To be more specific and answer your questions, we received two reports of abuse (but your other domains were also affected) relating to drug sales and membership of a darknet network such as MEGA and BLACKSPRUT. These two issues are still present when visiting your websites, and we have also taken screenshots.
Update 2: As soon as you received the request to verify your data, you initiated requests to transfer to another registrar and did not wish to undergo KYC, which is understandable given the use of your domains and the incorrect data provided.
Refusing to undergo verification is not a valid reason for us to extend the deadline.
We therefore confirm that we are not the right registrar for you to register domain names with false information or for illegal purposes.
We wish you a nice day.
The Netim team
Reply from NETIM
Dear Alan,
Many thanks for giving us your opinion regarding your experience with Netim! 😊
Have a very nice day,
The Netim team
Nr 1 on the world
You services are the main reason why i have moved with all domains at Netim. Nr 1 on the world. Don't loose your time with other registrars.
I have been worked in parallel with many registrars from 20 years, Netim 10.
September 10, 2025
Reply from NETIM
Dear Stelian,
A huge thank you for your feedback! It truly means a lot to us! Reading a message like yours is exactly what keeps us motivated every day 🌟
We’re absolutely delighted to have met your expectations and to count you among our valued customers ☺️
Thank you again for your trust.
Wishing you a wonderful day,
The Netim team
Reply from NETIM
Dear customer,
Thank you for your review!
We are delighted to read your satisfaction regarding your experience with Netim 😊
Have a nice day,
The Netim team
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