NETIM Reviews 2,651

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive and clean website, highlighting the seamless user experience and straightforward registration process. Many appreciate the competitive and transparent pricing, especially for less common domain extensions, and commend the speed and ease of domain transfers and management. However, some customers expressed dissatisfaction with specific aspects of customer service, citing issues with unclear communication regarding abuse reports, strict password rules that caused incompatibility with password generators, and overly demanding personal document requests for KYC verification. A few also mentioned an outdated user interface despite its functionality, and occasional problems with specific domain registrations or DNS management for certain TLDs.

What people talk about most

Website

Reviewers mention positive feedback about the website. Many customers find the interface intuitive, clean,... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and intuitive interface. Many... See more

Service

Reviewers highlight positive aspects of service. Many customers are pleased with the reasonable prices and... See more

Price

Clients share positive opinions on price, consistently finding the service to be reasonably and competitively... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Netim! I manage several domains through their platform and everything has been smooth from the start. The dashboard is clean and intuitive, domain transfers are fast, and their p... See more

Company replied

Rated 5 out of 5 stars

You know, in all honesty, I've continually been pleased with Netim. I have used them for years, and have registered a number of domains with them, including several which required in-country proxies.... See more

Company replied

Rated 5 out of 5 stars

When it comes to really exotic regional zones, they're the only major registrars that allow you to register them. This is their incredible advantage. Very quick and easy, from account creation to d... See more

Company replied

Rated 5 out of 5 stars

Massive help with recovering an expired domain. Not much more than that, responsive once timezone hit EU business hours but a little frustrating not available outside of that for people on the other s... See more

Company replied


Company details

  1. Registration Office
  2. Business to Business Service
  3. DNS Provider
  4. Email Service Provider

About NETIM

Written by the company

Netim est un bureau d’enregistrement accrédité par l’ICANN, spécialisé dans la gestion de noms de domaine.

Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.

Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !

----------- English version

Netim is an ICANN-accredited Registrar specialised in domain names management.

The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.

With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!

NETIM

Written by the company

La satisfaction de nos clients est notre priorité
Que ce soit depuis votre espace client ou bien par mail, notre équipe support bilingue vous garantit une réponse sous 4 h ouvrées, du lundi au samedi de 8 h à 18 h (CET/CEST).
Customer satisfaction is our priority
Whether it's from your control panel or by email, our bilingual support team guarantees a response within 4 business hours, from Monday to Saturday from 8am to 6pm (CET/CEST).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Aggressive Data Harvesting - Will Suspend Your Domains Without justify reasons

I am issuing a severe warning to anyone considering this registrar, especially if you value stability and privacy.

After registering 5-10 domains without issue, I was suddenly hit with an ultimatum: provide a massive amount of personal documents within just 5 days or have all my services suspended permanently.

The threats are real. Their support was utterly inflexible:

No extensions: They refused to grant more time, despite the short notice.

No corrections: They wouldn't allow me to fix minor errors in submitted data.

Zero empathy: The approach is purely adversarial.

This company holds your domains hostage. They can demand sensitive documents you may not have on hand and threaten to terminate your entire online presence at their discretion. Once suspended, recovery seems impossible.

Conclusion: The risk is catastrophic. Their disgusting customer service and predatory policies make them utterly untrustworthy. Avoid at all costs.

UPDATE:
WHAT??? I have not hosted any child pornography sites - why are you lying now? Why haven't you provided any evidence of this, you simply have no reason to say such things, you did not said this before!!! I was ready to provide confirmation of the KYC a little later, since I read the notice late, but I am not going to work with a company that lies to its clients and accuses them without having ANY evidence and you know it yourself, stop talking and say thank you because I writed review here but I need going to write to ICANN to start investigate your illegal actions.

UPDATE 2
Provide evidence of what you said. Otherwise, I and everyone else will classify your words as lies and an attempt to save your sinking reputation.

UPDATE 3
You just wrote about CSAM (Child Sexual Abuse Material), and now you're writing about the darknet. What's next? Are you telling me I'm a terrorist? Are you out of your mind? Why didn't you write to me about this right away if you had such suspicions? Clients' websites can be hacked, for example. Following your logic, anyone can host CSAM and darknet sites with you after passing the basic easy KYC - you just advertising your dirty services instead of admitting your mistakes.

September 7, 2025
Unprompted review
NETIM logo

Reply from NETIM

Dear Alan,

We do not have any customer named "Alan Baker", but we have found your account.

I can confirm that by providing false information, you are in breach of the terms and conditions of ICANN, the registries and Netim.

In addition to the false information, we have received two reports of abuse concerning domains registered to you, one of which is related to CSAM (Child Sexual Abuse Material), which explains why we are verifying your information.

Update: To be more specific and answer your questions, we received two reports of abuse (but your other domains were also affected) relating to drug sales and membership of a darknet network such as MEGA and BLACKSPRUT. These two issues are still present when visiting your websites, and we have also taken screenshots.

Update 2: As soon as you received the request to verify your data, you initiated requests to transfer to another registrar and did not wish to undergo KYC, which is understandable given the use of your domains and the incorrect data provided.

Refusing to undergo verification is not a valid reason for us to extend the deadline.

We therefore confirm that we are not the right registrar for you to register domain names with false information or for illegal purposes.

We wish you a nice day.
The Netim team

Rated 5 out of 5 stars

no hangups

no hangups, smooth process

September 4, 2025
NETIM logo

Reply from NETIM

Dear Alan,
Many thanks for giving us your opinion regarding your experience with Netim! 😊

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Nr 1 on the world

You services are the main reason why i have moved with all domains at Netim. Nr 1 on the world. Don't loose your time with other registrars.
I have been worked in parallel with many registrars from 20 years, Netim 10.

September 10, 2025
NETIM logo

Reply from NETIM

Dear Stelian,

A huge thank you for your feedback! It truly means a lot to us! Reading a message like yours is exactly what keeps us motivated every day 🌟

We’re absolutely delighted to have met your expectations and to count you among our valued customers ☺️

Thank you again for your trust.
Wishing you a wonderful day,
The Netim team

Rated 5 out of 5 stars

Simple, fast

Simple, fast, can buy Russian domains

September 4, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your review!

We are delighted to read your satisfaction regarding your experience with Netim 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Great overall experience

Great overall experience. Place looks trustworthy.

September 1, 2025
NETIM logo

Reply from NETIM

Dear Matthias,

Thank you for your feedback! We are glad to read your satisfaction and to count you among our customers! 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

easy to renew

easy to renew nd the only place to get .at domains

July 29, 2025
NETIM logo

Reply from NETIM

Hello,

Thank you very much for your review! It is a real pleasure to have you as a customer. 😊

Have a great day,
The Netim team

Rated 5 out of 5 stars

professional service, great value for money

a professional service delivering exactly what they promise, with no hidden tricks or issues.
while the UI might be a bit cleaner, it's reasonably functional and becomes comfortable in a short while. and the support does a great job in ensuring you know how to deal with whatever questions or issues, so nothing would harm your experience in a slightest degree.

July 28, 2025
Unprompted review
NETIM logo

Reply from NETIM

Dear customer,
Many thanks for your review! It is a real pleasure to receive our customer feedbacks. 😊

Have a nice day,
The Netim team

Rated 2 out of 5 stars

The checkout experience was frustrating.

The checkout experience was frustrating. Even though the site uses Stripe (incl. Stripe Link), I wasn’t able to complete the order. I eventually had to switch to PayPal, which I typically avoid using unless there’s no other option.

July 25, 2025
NETIM logo

Reply from NETIM

Dear Stéphane,

First, thank you for the feedback, even though we are not Stripe and we are not responsible for any issues they may encounter.

In your case, we would have needed more details (such as your IP, browser, etc.) to find out from Stripe support why you encountered a problem that made it impossible to pay for your order.

I do not know exactly what happened, but we get a lot of payments from customers via Stripe, so everything seems to be working fine on our end.

It is possible that it is a one-off issue on Stripe's side, as we are connected directly to their systems via API, but unfortunately I have no way of getting the information.

The next time you have this kind of error, contact our support department so that we can contact Stripe and give them as much information as possible so that they can find the reason for the issue.

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Perfect and professional

Perfect and professional

July 20, 2025
NETIM logo

Reply from NETIM

Dear Daniel,

Thank you for your feedback! We are glad to read your satisfaction and to count you among our customers! 😊

Have a nice day,
The Netim team

Rated 3 out of 5 stars

I just got my order and so it could be…

I just got my order and so it could be good that I rate this correctly when my website is up and running.

July 18, 2025
NETIM logo

Reply from NETIM

Dear Amos,

Thank you for your review!

Just to clarify, your domain name was registered within 3 minutes of your payment confirmation. We believe that is already pretty fast 😊

The system needs a few seconds for the registration process itself, and then to trigger and send the confirmation emails.

Of course, we understand that your full experience will be clearer once your website is live — feel free to update your review later on if you would like!

If you have any questions or need help setting things up, our support team is here to help, simply open a ticket from your Netim Direct account.

Have a nice day 🙂
The Netim team

Rated 5 out of 5 stars

nice and easy!

nice and easy!

July 17, 2025
NETIM logo

Reply from NETIM

Dear Anton,

Thanks for your review! We are happy to read your satisfaction and to count you among our customers! 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

Great

Looks great and serious...service was fast and professional

July 11, 2025
NETIM logo

Reply from NETIM

Dear Arben,
Many thanks for your review!
We are so delighted to see your satisfaction regarding your experience with Netim. 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Best services

July 7, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your kind feedback! We are happy to count you among our customers! 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Total satisfaction

Total satisfaction

July 2, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your feedback! We are pleased to read your satisfaction regarding our services 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

I had problems with logging in and…

I had problems with logging in and support team helped me

June 27, 2025
NETIM logo

Reply from NETIM

Dear Gillian,

We are glad to read your satisfaction regarding our support team. Thank you for your review! 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

quick response

June 26, 2025
NETIM logo

Reply from NETIM

Dear customer,
Thank you for writing us this review!
We are very happy to see your satisfaction. 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Fast and safe

June 23, 2025
NETIM logo

Reply from NETIM

Dear Jovan,
Many thanks for your review. We are very delighted to read your satisfaction. 😊

Have a nice day,
The Netim team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look