NETIM Reviews 2,649

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive and clean website, highlighting the seamless user experience and straightforward registration process. Many appreciate the competitive and transparent pricing, especially for less common domain extensions, and commend the speed and ease of domain transfers and management. However, some customers expressed dissatisfaction with specific aspects of customer service, citing issues with unclear communication regarding abuse reports, strict password rules that caused incompatibility with password generators, and overly demanding personal document requests for KYC verification. A few also mentioned an outdated user interface despite its functionality, and occasional problems with specific domain registrations or DNS management for certain TLDs.

What people talk about most

Website

Reviewers mention positive feedback about the website. Many customers find the interface intuitive, clean,... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and intuitive interface. Many... See more

Service

Reviewers highlight positive aspects of service. Many customers are pleased with the reasonable prices and... See more

Price

Clients share positive opinions on price, consistently finding the service to be reasonably and competitively... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Netim! I manage several domains through their platform and everything has been smooth from the start. The dashboard is clean and intuitive, domain transfers are fast, and their p... See more

Company replied

Rated 5 out of 5 stars

You know, in all honesty, I've continually been pleased with Netim. I have used them for years, and have registered a number of domains with them, including several which required in-country proxies.... See more

Company replied

Rated 5 out of 5 stars

When it comes to really exotic regional zones, they're the only major registrars that allow you to register them. This is their incredible advantage. Very quick and easy, from account creation to d... See more

Company replied

Rated 5 out of 5 stars

Massive help with recovering an expired domain. Not much more than that, responsive once timezone hit EU business hours but a little frustrating not available outside of that for people on the other s... See more

Company replied


Company details

  1. Registration Office
  2. Business to Business Service
  3. DNS Provider
  4. Email Service Provider

About NETIM

Written by the company

Netim est un bureau d’enregistrement accrédité par l’ICANN, spécialisé dans la gestion de noms de domaine.

Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.

Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !

----------- English version

Netim is an ICANN-accredited Registrar specialised in domain names management.

The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.

With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!

NETIM

Written by the company

La satisfaction de nos clients est notre priorité
Que ce soit depuis votre espace client ou bien par mail, notre équipe support bilingue vous garantit une réponse sous 4 h ouvrées, du lundi au samedi de 8 h à 18 h (CET/CEST).
Customer satisfaction is our priority
Whether it's from your control panel or by email, our bilingual support team guarantees a response within 4 business hours, from Monday to Saturday from 8am to 6pm (CET/CEST).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars
NETIM logo

Reply from NETIM

Dear Vasil,

Thank you for taking the time to leave us your review!

Thank you for your trust, we are delighted to count you among our customers 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

This is the best domain registrar…

This is the best domain registrar available anywhere. Great customer service and ease of use.

June 4, 2025
NETIM logo

Reply from NETIM

Dear Mike,

It is a real pleasure to read your review and to see how satisfied you are with Netim! 😊

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Fast Registration

Simple no fuss registration, a few clicks and you're done in just a few moments.

June 4, 2025
NETIM logo

Reply from NETIM

Dear Munro,

Thank you so much for your feedback! We are happy to observe your satisfaction regarding your registration, and to count you among our customers 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Straightforward services

Straightforward services, no dark patterns to trick you into higher purchase tiers, good security features

June 3, 2025
NETIM logo

Reply from NETIM

Hello,

Firstly, we really want to thank you for taking the time to giving us your opinion! 😊 It is for us a real way to estimate the satisfaction of our customers.

Have a nice day,
The Netim team

Rated 5 out of 5 stars
NETIM logo

Reply from NETIM

Dear Frank,

We are very happy to read your review and see your satisfaction. It is a pleasure to count you among our customers! 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

Do no exaggerate if I say this.

Might seem exaggerated, but honestly, the support team at NetIm have patience, knowledge, and the necessary skills to assist its clients, find resolutions to the problems, and most of all be patient with customers who rarely read the instructions (like me).

June 3, 2025
NETIM logo

Reply from NETIM

Dear customer,

It is a real pleasure to read your opinion regarding your experience with Netim! We are so delighted to see how satisfied you seem to be with our support team. 😊
It is nice to have you as a customer!

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Easy to use

Easy to use. Using Cloudflare for DNS, but happy to switch back when they flesh out some of the features.

May 29, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your feedback! We are pleased to read your satisfaction regarding our services 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

Easy and simple!

May 20, 2025
NETIM logo

Reply from NETIM

Dear Marius,

Thank you for your review! We are happy to read your satisfaction 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

No problems

May 11, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your review! We are glad to read your satisfaction 😊

Have a nice day,
The Netim team

Rated 4 out of 5 stars

Domain Suddenly Expired

I purchased a .ly domain through netim.com in 2023, and it was automatically renewed in 2024. However, this year (2025), the domain simply suddenly expired on May 6th and was not automatically renewed—without any notification whatsoever!

As a result, my business has been offline for three days. I immediately paid for the service and manually renewed the domain, but I still haven’t received any response from Netim support. It’s absolutely unacceptable that a domain is just deleted and becomes inactive, even though everything was set to auto renewal and there was zero communication.

For me, this is a total disaster. Especially as a business customer, you rely on automatic renewals and reliable service—here, I was completely let down.

At least give us 14 days to react when something expires like with other domain / hosting providers.

UPDATE: It' has been fixed by Netim within a few hours personally. Thanks. I received 1x email notification before it was suddenly expired. Auto-Renewal is now activated.

May 9, 2025
Unprompted review
NETIM logo

Reply from NETIM

Dear Marvin,

We are sorry that you did not see the 4 renewal reminders sent to you by our system at 60, 30, 7 and the last day, perhaps they were deleted by mistake, moved to the spam folder for example.

Unfortunately, this was a manual extension and your renewal was carried out on a public holiday in France.

We are delighted that everything is back in order and we can confirm that you have activated automatic renewal, which avoids this kind of problem.

We wish you a very pleasant day,
The Netim team

Rated 5 out of 5 stars

My second great interaction with a trustworthy EU registrar

This is my second year with Netim, after migrating away from Gandi, and so far I don't have any complaints! They didn't hike-up the prices in the second year (as Gandi did, which pushed me away from them), they didn't spam me, and they "just work".

One minor issue I encountered was with the domain renewal workflow: I have two domains, and I wanted to renew them at the same time, so I can get them on the same invoice; the way to achieve this is very unintuitive (select both domains, execute batch action, etc.), and in the process I mistakenly created three different orders. But in the end I've managed it.

Because this was my first renewal with Netim, I struggled a bit this time, but I hope I'll remember the actions I need to take next year. (Or, hopefully they'll create a more intuitive workflow.) :)

All-in-all, good job Netim! See you at next year domain renewal!

May 6, 2025
NETIM logo

Reply from NETIM

Dear Ciprian,

Thank you so much for your detailed and positive feedback ☺️

We are delighted to hear that your experience with Netim has been positive over these past two years. It's great to know that our transparent pricing and absence of spam have made a difference!

We also truly appreciate your constructive comment regarding the multi-domain renewal process, you will be contacted by our team to discuss about it.

In the meantime, don’t hesitate to contact our support team if anything seems unclear !

Thank you again for your trust, and we look forward to seeing you again next year! 😊

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Recommended

So far, 100% recommended

May 1, 2025
NETIM logo

Reply from NETIM

Dear Jorge David,

Thank you very much for your feedback and your trust!

We are pleased to hear that you have been fully satisfied so far.

Have a nice day 😊
The Netim team

Rated 5 out of 5 stars

good service

good service. cheaper .tc domains.

April 23, 2025
NETIM logo

Reply from NETIM

Dear customer,
We are very happy to see your satisfaction regarding the prices of .tc domains. It is a real pleasure to have you as a customer! 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

very good

very good, very fast

April 17, 2025
NETIM logo

Reply from NETIM

Dear customer,
Many thanks for your review! It is a pleasure to observe your satisfaction. 😊

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Excellent world class service

Excellent world class service, swift, secure, and very budget friendly

April 9, 2025
NETIM logo

Reply from NETIM

Dear customer,
It is a real pleasure to read your review and to see how satisfied you are with Netim! 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Fast process

April 9, 2025
NETIM logo

Reply from NETIM

Dear customer,
We are very pleased to hear that you are satisfied with the speed of our process. It is always a pleasure to know what our customers think about their experience with Netim.

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Excellent

Very streamlined domain registering process. Everything went very smooth!

April 8, 2025
NETIM logo

Reply from NETIM

Dear customer,
We're delighted that you're happy with how easy it is to register your domain name. 😊
It is a pleasure to have you as one of our customers!

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Easy to purchase domain

Easy to purchase domain, everything is straight forward with all information included.

April 1, 2025
NETIM logo

Reply from NETIM

Dear Natasa,

Al the team is really happy to see your satisfaction regarding your experience with Netim!
Please note that it is a real pleasure to have you as a customer. 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Process of transferring a domain was…

Process of transferring a domain was efficient and although some complication occurred (due to my error with the previous registrar) this was handled well by the Netim systems.

March 20, 2025
NETIM logo

Reply from NETIM

Dear Bartholomew,

Thank you for sharing your experience! ☺️

We are delighted to read that your domain transfer went smoothly.

Our goal is to make the process as seamless as possible, and it's great to know that our systems helped you get everything OK.

Thank you for your trust,
Have a nice day,
The Netim team

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