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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, most reviewers were unhappy with their experience overall. Customers frequently expressed significant dissatisfaction with the service, often describing it as problematic and unreliable. Many people reported issues with customer support, finding it unresponsive, unhelpful, or non-existent. A major concern revolved around the payment and credit system, with instances of credits not being received, unexpected charges, and difficulty removing payment methods. Furthermore, numerous accounts and websites were suspended or shut down without prior warning, leading to lost work and frustration. However, some customers also noted that the platform can be good for starting small, easy, or static websites, such as student portfolios or minor projects.

What people talk about most

Website

Clients share negative opinions on website experiences, with many expressing frustration over unexpected... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as non-existent or... See more

Service

Users describe negative interactions with service, with many reviewers calling it "garbage" and the "worst... See more

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over credits not being... See more

User experience

People report ambiguous experiences with user experience, with some finding it amazingly efficient and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Good for starting small and easy websites. Otherwise terrible. The ai credits run out half way through runs (even with remaining credits), and the ai does no work, therefore losing all the money spent... See more

Rated 1 out of 5 stars

I am here just to say Netlify is a terrible platform and may turn into a nightmare if not used wisely. The most annoying feature is the limitation on build numbers. As a developer and part of CI/CD, y... See more

Rated 1 out of 5 stars

I am disgusted by your service. I upload an update to my website and instead of notifying me that I'm about to go over some made up and impossible to calculate credit limit, instead of blocking my upl... See more

Rated 1 out of 5 stars

Netlify is a terrible vendor platform. I moved my account to Netlify and my projects have been paused since I did. They charge you for everything except helping me sell my products. I wish I had remai... See more


Company details

  1. Software Company
  2. Software Vendor
  3. Web Collaboration Platform
  4. Web Hosting Company

Information provided by various external sources

It features continuous deployment from Git across a global application delivery network, serverless form handling, support for AWS Lambda functions, and full integration with Let's Encrypt.


Contact info

1.8

Poor

TrustScore 2 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.8

All reviews

(64)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Useful

Useful. Wasn't paying anything and got a shareable link to my html&css built sites I built with Adobe DreamWeaver for exercise... just download the files and it works. My projects were small though.

July 28, 2020
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company, providing am awesome & easy to use product. Easiest platform I ever used.

March 8, 2020
Unprompted review
Show reviews in all languages. (64 reviews)

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