I have no problems with NE caps , The caps are fantastic, and good quality and great designs….. my problem is who they use to deliver……DPD….. awful That’s the only reason I have stopped ordering……... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first purchase and nearly everything went well. The T shirt was delivered on time was good quality and fitted perfectly. The only slight downside was the tracking went wrong and informed... See more
This company is doing a fantastic job. The product quality is top-notch and exactly as described on their website. On top of that, the shipping was incredibly fast, and everything arrived safely packe... See more
Always quality Good caps good selection good as anyone else’s price. Relatively prompt delivery. Dpd pretended they tried to deliver with a time window so I sat waiting looking over the drive. That... See more
Company details
About New Era Cap
Written by the company
New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back 100 years.
We are the official on field headwear provider for the teams in the MLB, NBA and NFL.
Other sports we have products for include football, motorsports, and rugby. We provide headwear for the likes of New York Yankees, LA Dodgers, Chicago Bulls, LA Lakers, Las Vegas Raiders and more!
Within these teams we have a range of headwear styles for everyone, these include:
- Our iconic 59FIFTY Fitted Cap
- Trucker Caps
- 9FORTY Adjustable Cap
- 9FIFTY Snapback Cap
- Beanie Hats
- 39THIRTY Stretch Fit Cap
- 9TWENTY Adjustable Cap
We also have a large range of exclusive clothing and accessories for all our different teams, from hoodies & sweatshirts, t-shirts, tops, vests, jackets, joggers, track pants and shorts.
Make sure you sign up to our emails today and receive 15% off your first order and be the first to hear about all the latest exclusives!
Click Here to Shop at New Era Cap now!
Contact info
4.2
Great
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top Quality products
This company is doing a fantastic job. The product quality is top-notch and exactly as described on their website. On top of that, the shipping was incredibly fast, and everything arrived safely packed. Great value for the price—I will definitely be buying from them again!
August 3, 2026
Excellent products
Excellent products, amazing deals and speedy tracked shipping ! Quality and great designs
August 3, 2026
Love New Era
Love New Era. Got about 25 caps now. Website really easy to use and filter what I want. Always kept up to date with deliveries and arrives when they say it will!
August 3, 2026
They make you wait for refunds
The hat didnt fit and i am having a right nightmare with the return even though they received the return on the 7th i requested them to issue the refund but i have to wait a further 14 days...... its a joke i want my money back
August 7, 2026
Great Service
Super easy to place an order and really quick to dispatch. I had to return an item and this was very easy to do too.
Great service and super quick. I would highly recommend
July 31, 2026
Not good,sent wrong item first,second…
Not good,sent wrong item first,second attempt sent to address up north somewhere.
Still waiting for item,very poor service.
July 31, 2026
quality materials as in photo
quality materials as in photo, packaged well, good delivery from Belgium to UK
July 24, 2026
My order was never delivered.
My order was never delivered and was returned; the delivery company supposedly tried to deliver it at 8 PM, when the business was already closed.
April 21, 2026
Excellent as always 11/10
July 31, 2026
Great cap!
Great cap. Really like the shape of 9forty. It doesn’t slouch on the head at the front. Picked this model with cloth strap rather than plastic strap at rear. I have a minor head issue where I can get a headache. The cloth strap at rear is softer on the head. Quick delivery by New Era also.
July 31, 2026
Good quick service as usual
July 23, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.