New Reg where very easy and understanding to work with, all e mails answered within 24 hrs. All questions answered and full explanation of the process and what would take place to proceed with buyin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was very nervous about ordering as I thought it would be a complicated procedure but it was all made very simple. Brilliant service from start to finish, ordering was really easy, email received nex... See more
Smooth transaction from start to finish. Got my confirmation letter off New Reg today, as soon as they received the old V5. Plain sailing. Would highly recommend 👌
Straight forward process. Easy to get in touch with and very friendly. Rachel was very helpful when I called as I needed some assistance and she answered my query right away. The plates have also arri... See more
Company details
Written by the company
New Reg is the UK's leading number plate dealer — established in 1991 and the first company to sell private registrations online in 1996. Search over 72 million number plates including current style, prefix, suffix, dateless and cherished registrations. Whether you're searching by name, initials, or a meaningful combination, our search tool makes finding the perfect personalised number plate quick and easy. Our speciality is not only sharing our private plate know-how but making the process of buying and assigning a number plate to a car smooth, speedy, and straightforward. We offer an extensive collection of number plates available for sale, from government-issued plates from the DVLA to those already released in the UK, saving you time and energy. Our innovative tools allow you to filter through millions of plates and find the one you want. You can see your desired reg displayed on a vehicle with our handy Number Plate Builder, where you can even customise your plate to your individual taste.
Written by the company
Contact info
United Kingdom
- 01772 566400
- trustpilot@newreg.co.uk
- www.newreg.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the second time I've bought…
This is the second time I've bought from New Reg and it's always done in a professional manner would recommend this very professional company
Thanks very much Tony Armstrong
March 5, 2025
Excellent experience
Excellent experience, so easy to deal with and made the purchase do easy. Great customer service from start to finish. Would definitely recommend New Reg to anybody.
February 28, 2025
Easy to navigate your system
Easy to navigate your system. Fair price, number plates are alloy, much better than plastic shop bought!!!!
February 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I wondered why my plate did not have…
I wondered why my plate did not have any enquires, then checking their site I see that they are asking well over double what I was asking for, total rip off.....
AND your reply makes no sense as when I log in it says my asking price is £4000 NOT over £10000 you were advertising, obviously your system is rubbish as well...
February 5, 2025
Unprompted review
Reply from New Reg Number Plates
***REPLY TO YOUR EDIT: The £4000 you see in in your online account is from back in 2008 and will be the amount you confirmed at the time
Our notes show that since then we have spoken to you on numerous occasions by telephone and email and so have updated our records internally. This won't have changed anything on your online account.***
On 13th August 2018 you told us you wanted £15,000 then on 17th August you reduced to £10,000. We spoke to you again in July 2022 and you confirmed £10,000 was still your asking price.
We were listing the number at £10,990 so allowing for just less than 10% commission which I'm sure you can agree is not unreasonable. And not a "total rip off"!
If you have reduced your asking price since 2022 you haven't told us so we weren't to know!
Upon receiving your email earlier today we removed the number from our website but if you would like to confirm an up to date price we are more than happy to re-list it for you.
A trustworthy company
We sold our cherished number plate through New Reg. Phil and Rachel were wonderful. We were apprehensive to hand over ownership of the number plate without receiving payment first. It was a considerable amount of money involved. Unfortunately it's a sign of the times in which we're living. Hard to tell if a business is legitimate or a well conceived scam. New Reg is absolutely a legitimate business and am so pleased we sold the number plate through them.
February 3, 2025
Unprompted review
Reply from New Reg Number Plates
Thank you for such lovely comments Richard and for trusting us with the sale of the number plate. If we can help with anything in the future please be sure to let us know!
Best Wishes from all the staff at New Reg
Very Smooth Experience
January 31, 2025
Reply from New Reg Number Plates
Thank you for your feedback :-)
Reply from New Reg Number Plates
Thank you Dave for your positive feedback :o)
Fast and efficient
Fast and efficient, Phil was very helpful, would definitely recommend.
January 29, 2025
Reply from New Reg Number Plates
Thank you Ria, we're happy to hear this and will make sure Phil sees your positive feedback :-)
Absolutely amazing customer service…
Absolutely amazing customer service from New Reg. Very Happy with my purchase
January 20, 2025
Reply from New Reg Number Plates
Thank you for your feedback Zafar, we're happy to hear this :-)
Very easy to deal with
Very easy to deal , updated regularly and completed with no issues , I would highly recommend
January 20, 2025
Reply from New Reg Number Plates
Thank you for your feedback John, we're happy to hear this :-)
Very poor and frustrating experience …
Very frustrating experience with New reg ltd.
They advertise vehicle registrations that they simply don’t have available for sale. It’s misleading and a waste of time! I spent days researching and getting my hopes up, only to find out that the reg advertised was not their stock or never even existed in the first place. The lack of transparency and misleading marketing are unacceptable. If you’re looking for vehicle registration, avoid this company, they simply can’t deliver on their promises. Very disappointing and unprofessional!
November 1, 2024
Unprompted review
Reply from New Reg Number Plates
We're sorry that one of the numbers we were listing wasn't available.
We list millions of numbers on our website. Some are our own stock but the majority are listed on behalf of their owners.
We rely on these private sellers and traders to let us know when a number has been sold by themselves or withdrawn from sale. We also rely of sellers giving us the correct information in the first place.
The number you enquired about was one that a private seller had submitted via our website. At the time they passed our validation checks by confirming the vehicle make, tax and MOT status along with the registration number's validation character.
However, when we received your enquiry in October last year we contacted the seller only to be told they had no recollection of ever owning the vehicle or number. We therefore contacted a trader who was also listing the number but after allowing a few days they had no further information so we removed it from our list and advised you straight away.
Whilst we are truly sorry for any disappointment we do remind you that all numbers are listed on our website subject to availability and we cannot and do not guarantee the availability of any number.
New Reg
Easy to deal with hassle free
Easy to deal with hassle free, good price for plate as well
January 14, 2025
Reply from New Reg Number Plates
Thank you for your feedback :-)
Very easy to use and process the…
Very easy to use and process the purchase. Quick delivery and V5 arrived same day as the number plates.
January 13, 2025
Reply from New Reg Number Plates
Thank you for your feedback :-)
Reply from New Reg Number Plates
Thank you for your feedback :-)
Transfer process very quick and easy…
Transfer process very quick and easy but I am still waiting for my number plates and for a quote on the Reg I might want to sell.
January 9, 2025
Reply from New Reg Number Plates
Hi Rod, we will get a representative to call you this morning, thank you.
Reply from New Reg Number Plates
Thank you for your feedback.
Fantastic service from start to finish ⭐️⭐️⭐️⭐️⭐️
Fantastic service from start to finish. Phil was brilliant with managing to secure my perfect number plate and the administration team were also brilliant with every step. They kept me informed throughout the process and I’m delighted that I’ve managed to purchase my dream number plate with there expertise. I highly recommend New Reg. I’m Absolutely delighted. If you’re either looking to buy or sell then I would say contact New Reg. Thank you very much again. Keep up the great customer service. ⭐️⭐️⭐️⭐️⭐️
January 7, 2025
Reply from New Reg Number Plates
Thank you for your lovely feedback :-)
Quick and easy very good service
December 16, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.