Newshosting Reviews 

1,802
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I love NewsHosting! Their service has been excellent, and whenever I've had a question or needed help, their support team has always responded quickly. They're friendly, knowledgeable, and willing to... See more

Company replied

Rated 5 out of 5 stars

I've used the service for 5 years now and have had not one issue the entire time. Have been very impressed. Retention rates are the best and speeds and customer support are awesome. Definitely the be... See more

Company replied

Rated 1 out of 5 stars

Good service as long as you are a paying member. Once you try to close or cancel your account, certain problems occur. If you have two credit or debit cards, they will stop charges on the one you used... See more

Company replied

Rated 5 out of 5 stars

Excellent Usenet service. Switched over last year because it came with a newsreader and search. Works well and in terms of the Usenet access, the retention and speed is excellent. Support was also gre... See more

Company replied

Company details

  1. #47 of 54 best companies in Internet Service Provider
  2. #14 of 15 best companies in VPN Service

Written by the company

Newshosting is the industry leading Usenet provider. Founded in 1997, Newshosting offers 100% secure, private access and unlimited, unthrottled speeds. Having provided Usenet service to millions of users, Newshosting has been recommended by tech publishers including TechRadar, LifeHacker, and How-To Geek.


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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(1,802)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Newshosting failure

I recently tried to sign up for a newshosting account. Got an email from newshosting saying that payment had not gone through. Trouble was my account had been debited for $180, twice what I had arranged.
Tried to contact Newshosting via their ticket/email customer support without success.
Account is showing as active on control panel but its as dead as a dodo. Total lack of support from customer support.

October 23, 2025
Unprompted review
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Reply from Newshosting

Hi, we'd like to help try and assist you with this matter. You may receive a request from Trustpilot for your contact information so we can reach out to you, or please reach out to our 24/7 Support Team for assistance at https://support.newshosting.com/home/.

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Rated 1 out of 5 stars

EXCELLENT SERVICE, SCUM BUSINESS PRACTICES

SERVICE IS EXCELLENT, BUT IM LEAVING A 1-STAR REVIEW BECAUSE I AM SO FREAKING ANGRY THAT THEY DO NOT SHOW YOU YOUR SUBSCRIPTION EXPIRY DATE ON YOUR PROFILE WHEN YOU LOG IN!!!!!!!

IVE LOOKED EVERYWHERE IN MY ONLINE ACCOUNT AND THE EXPIRY DATE IS NOWHERE TO BE FOUND!!!!!!

MY OWN EXPIRY DATE - HIDDEN, WITHHELD - FROM ME!!!!!!

WTF IS THIS ABSOLUTE BS????????

OBVIOUSLY THIS IS AN INTENTIONAL FREAKING TRAP SO YOU HAVE NO IDEA WHEN YOUR PLAN EXPIRES AND YOU GET AUTOMATICALLY RENEWED AT A MORE EXPENSIVE RATE - LIKE HAS ALREADY HAPPENED TO ME ONCE!!!!!!

EXCELLENT SERVICE, BUT DIRTY, FILTHY, SCUMMY BUSINESS PRACTICES LIKE HIDING CUSTOMERS EXPIRY DATE FROM THEM MEAN YOU GET A 1 FREAKING STAR REVIEW!!!!!!!!!!

DONT SCREW PEOPLE OVER!!!!!!!

IF YOU DO YOU GET A 1 STAR REVIEW, NO MATTER HOW GOOD YOUR SERVICE IS!!!!!!

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive and not trustworthy

Deceptive. Just look at all the one star reviews with people claiming all kinds of price and billing related issues. Why can't you just honor the price we all signed up for? Why would anyone trust this company with their money?

I signed up thinking I got a deal but thank god I found lots of people online complaining about deceptive bait and switch billing tactics, I checked my own account and sure enough, I was going to be a victim too. I cancelled and have found another Usenet provider.

February 28, 2025
Rated 1 out of 5 stars

Be prepared for constant price…

Be prepared for constant price increases, without proper warning. They like to make it look like they are the biggest and the baddest, but once you sign up and see the level of service you get, that is not the case. Be prepared for data to just go missing, with no explanation of why.

And they try to give away free VPN and block accounts on other sites, but these services are not useful, just a marketing gimmick.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Support

If you're trying to cancel, brace yourself for a frustrating maze.
The cancellation process is deliberately convoluted, and support is nearly nonexistent—unless, of course, you're looking to upgrade. Then they’re suddenly available. It feels like the main function of their support team is to block cancellations, not to help customers.

August 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Newshosting added VPN services to my…

Newshosting added VPN services to my account without authorization and when I tried to get them to address this, they basically said no. Lawsuit is now underway.

Do yourselves a favor and find another usenet provider.

January 9, 2025
Unprompted review
Rated 2 out of 5 stars

Pricing is getting ridiculous

The recent price hike took me by surprised, and I definitely did not get a notice in advance. I'm going to try finding another provider this year just to save some money.

It's a great service, but the price hike makes no sense. This isn't a market driven commodity they're just being greedy.

May 16, 2025
Unprompted review
Rated 3 out of 5 stars

Newshosting charged me for service I didn't order

Newshosting recently charged me for VPN service I never signed up for. Then told PayPal they had "delivered" it. I had been happy with the Usenet service over the last several years until then. Is this how they treat their best customers now? All I require is a refund and an apology, but that seems to be impossible for them. Edit: Update - after going back and forth I didn't get an apology but they did refund the extra they had charged.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

This latest price increase

This latest price increase, and no notice. That rubbish about the email notification about this never happened either. Had an account with them for years too. They will definitely lose customers, probably me too.
I am searching for other providers as well speak.
What happened to you guys, did you really think that this price increase was handled correctly?

April 25, 2025
Unprompted review
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Rated 1 out of 5 stars

No notice on price increase and cancellation pain

I have been using Newshosting since 2015 and this year they have hiked the price without notice, it auto renewed for nearly double.

They claim to have sent 30 days notice prior to increase which is not true. I check my mail (including spam) daily and i even checked my mail server logs.

Now trying to cancel is not as easy process. I have emailed support and their billing team is unresponsive.

This is how you lose customers and recommendations permanently

April 15, 2025
Unprompted review
Rated 2 out of 5 stars

Good service but make it very difficult to cancel

I have been a long time user of Newshosting and the service itself has always been very good. My main issue is the complex cancellation process. I logged on to my portal for which I need credentials. After clicking through multiple screens trying to get you to stay. (Worth doing by the way if you're an existing customer and want a better deal!) it then says will send an email which i need to acknowledge. No email arrived, checked spam. Did it again still no email. Tried to log a ticket to say I wanted to cancel, takes me in an endless captcha loop and won't let me submit the support ticket. Cancelling a service shouldn't be this hard. It's a shame as I often reinstate services but when companies make it this hard to leave I think again.

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent behavior

Fraudulent behavior
They offer a 30d guarantee cashback on their website. Please know that they will never answer you. Tried to contact them 10 times with no answer. This is a scam.

Updated: I contacted the support on the 7 (x2) march, 10, 14, 26 as requested. Still did not get any answer and cannot even cancel my subscription because the support does not answer.

March 25, 2025
Unprompted review
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Reply from Newshosting

We sincerely apologize for any inconvenience you've experienced. We do offer a 30-day money-back guarantee, and we are committed to addressing your concerns. Please email us at support@newshosting.com, and we'll ensure your issue is resolved promptly.

Rated 5 out of 5 stars

One Happy Customer

I've been using their service for a while now, and I have no complaints so far. 👌😊

February 28, 2025
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Reply from Newshosting

Thank you for your feedback! We appreciate you!

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Rated 2 out of 5 stars

Way too pricey

My go to usenet & vpn provider for years. Unfortunately the last price hike was just pure greed. Although I have bit the bullet and paid for the year's sub, it will definitely be my last time with them as there are other providers with similar offerings and cost considerably less. To Newshosting: do not treat your customers like the golden egg goose. You'll be the one to loose in the end...

March 7, 2025
Unprompted review
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Reply from Newshosting

Thank you for your feedback. We understand your concerns regarding the recent price hike. We value your loyalty over the years and do not wish to lose you as a customer. To explore further discounts for your account, please email us at support@newshosting.com. We hope to find a solution that works for you.

Rated 1 out of 5 stars

*** Unauthorised Payment Taken ***

These Newhosting guys are crooks when I deleted my credit card details they deducted my PayPal account.
No notice that they would do this.
STAY AWAY you have been warned !!!

No you are not happy to work with me otherwise you would not have rejected my PayPal claim. You did not inform me that you would be taking payment and went ahead with authorization.
Shame on you !!!

February 24, 2025
Unprompted review
Newshosting logo

Reply from Newshosting

Thank you for reviewing our service, sorry to hear about the trouble. We will be happy to work with you to address any specific issues you may have, please open a ticket with our support team at https://support.newshosting.com/new

Rated 1 out of 5 stars

Not what it used to be

After receiving numerous special offer emails, I bought a 1 year subscription. Account never activated, cannot raise a ticket. There are messages about not being able to raise a ticket but nothing that can resolve my issue. No number to call. Just an automated answer when yo send a message to support.
Finally decided to raise a case via paypal hopefully I can avoid being scammed by this company that was quite good once, a long time ago.

January 26, 2025
Unprompted review
Newshosting logo

Reply from Newshosting

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve encountered with activating your account and the difficulty in reaching support. We understand how frustrating it must be, and we want to ensure that we resolve this for you as quickly as possible.

To help us address the activation issue, we kindly ask that you create a support ticket through our portal at https://support.newshosting.com/new. For the best experience, we recommend using Google Chrome, and if you have any ad blockers enabled, please disable them and clear your browser cache before submitting the ticket. This should ensure everything works smoothly.

We want to make sure your issue is addressed directly, and we are committed to resolving it for you.

Newshosting

Rated 1 out of 5 stars

Issues with payment

This site is seriously difficult to sign up with. IT would never take my credit card info and when I tried several times it finally just stopped submitting. My card worked at a competitor just fine. You guys need to fix your merchant account issues.

January 6, 2025
Unprompted review
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Reply from Newshosting

Hello, we are sorry for the delay this error has caused. Please try to turn off Adblock and clear the cache on your browser. You can create a support ticket through https://support.newshosting.com/new so we can help you troubleshoot.

Newshosting

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Rated 1 out of 5 stars

Nothing completes with this service

Nothing completes with this service. As of the last month, even stuff that is only a day old or maybe even 2-3 weeks old is all incomplete. I had to get an account with another provider just to download stuff a few days old.

November 29, 2024
Unprompted review
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Reply from Newshosting

Thank you for reviewing our service, sorry to hear about the trouble. We will be happy to work with you to address any specific issues you may have, please open a ticket with our support team at https://support.newshosting.com/new

Rated 1 out of 5 stars

They tried to scam me out of my money…

They tried to scam me out of my money by increasing my price and billing me without notice! I got rebilled $24 more than I expected and was never told that was going to happen.

EDIT: They have contacted me and asked for my FULL NAME and PHONE NUMBER. NO! This company clearly does not care about privacy!!! AVOID!!!

May 16, 2024
Unprompted review
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Reply from Newshosting

We are sorry to hear that you are having problems with your billing, please contact our team at https://support.newshosting.com/new and we will do our best to help you.

Rated 1 out of 5 stars

Be careful with your billing details

Be careful with your billing details! They raised my rates by $24 per year without notifying me. Thankfully I had my credit card setup with a limit on that purchase so it declined. Now I see they are offering new customers accounts for less than the $24 they tried to INCREASE my billing.

I just had them setup as my secondary and they almost never got hits, so I am happy to move on.

October 1, 2024
Unprompted review
Newshosting logo

Reply from Newshosting

We are sorry to hear that you are having problems with your billing, please contact our team at https://support.newshosting.com/new and we will do our best to help you.

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