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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of dreadful quality, describing them as cheap plastic, flimsy, and not at all resembling the advertised images. People frequently reported issues with sizing, with items being too small or not true to size, and noted a lack of support, making the products uncomfortable and unfit for purpose. The price was also a significant concern, with many feeling they had wasted their money on items that were not worth the cost. Reviewers also expressed strong dissatisfaction with the return policy and refund process, citing difficulties in obtaining return instructions and facing high costs for returning items, often to China. Some people were dissatisfied with the lack of response to their requests for refunds, with many feeling that the process was unfair or misleading.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers describing the sandals as cheap... See more

Quality

Customers consistently note negative experiences with quality, describing products as cheap, flimsy, and not... See more

Return policy

Users describe negative interactions with the return policy, often finding it difficult or impossible to... See more

Refund

People report negative experiences with refund, with many customers finding it difficult to get their money... See more

Price

Customers had negative experiences with price, with many feeling that the products were a waste of money and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered sandals,expecting orthopedic .They are cheap rubbish! Wouldn't and couldn't wear them.Not true to size,too small .Cheap thin plastic,flimsy,no support. Stupid white velcro ,on grey sandals,... See more

Rated 1 out of 5 stars

NEVER AGAIN! I RECEIVED SOME SANDALS ON MAY 12TH, DREADFUL FAKES BUT ALSO THE WRONG SIZE, I'VE EMAILED THEM SEVEN - YES 7 TIMES AND GET NO REPY, ON THE WEBSITE IT SAYS RETURN WITHIN 30DAYS, BUT NO R... See more

Rated 1 out of 5 stars

Dreadful product and ignoring my request for a refund, how do they get away with this! Its daylight robbery, to be able to get away with ignoring requests for returns details and refund. Absolutely... See more

Rated 1 out of 5 stars

I ordered sandals from this shop. The advert said these were ortpoedic sandals, highly recommended by foot specialists, and a doctor in Oslo/ Norway recommended them. (my home country) Well, the shoe... See more


1.2

Bad

TrustScore 1 out of 5

72 reviews

5-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Fraudulent advert

Ordered sandals,expecting orthopedic .They are cheap rubbish!
Wouldn't and couldn't wear them.Not true to size,too small .Cheap thin plastic,flimsy,no support. Stupid white velcro ,on grey sandals,which can be seen .Advert is fraudulent.
No answer for 5 days, after asking for refund and return instructions
Complete waste of £32

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money.

The order took very long to be delivered and the sandals are NOT as advertised! The straps are stiff plastic, sizing is completely out and they just look cheap and nasty! Will be returning for a refund.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

These sandals are an absolute…

These sandals are an absolute disgrace,plastic, stitching hanging off ,no support sizes do.not fit cheap plastic dont even bother to order,' they are not fit for purpose.I was shocked lookng forward to Leather sandals,which the price of £54 would have been reasonable,they are in fact cheap plastic,threads hanging out,glue on sides vsokes so hard dont even bend and look just so cheap and nasty,i would not give these away.Just rubbish DO NOT BUY THEM not fit for purpose only fit for bin You have been warned.Do not believe their advertisements.Nothing but lies

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Where’s my refund

I cancelled a pair of Sandles on 16th may ,and am still waiting for the money to be returned to my account,getting blood out of a stone would be easier

May 16, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANYThe sandals…

DO NOT BUY FROM THIS COMPANYThe sandals are awful, unbranded, cheap and nasty. I requested to return them for for a refund, but was told I would have to return them to China at my own expense and probably have to pay an import tax.
They suggested that I keep the shoes and they would refund 50%, which I agreed to. Weeks later and I have not received my refund and they keep saying "your refund has been processed"

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised

Received sandals today they are plastic with white velcro? And you can see the glue on the side of the sandal. They are not as shown in their picture, this
is fraud. If Chinese companies are selling in the UK they must abide by the Trading standard laws.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Bad quality product, customer service delaying return

I ordered sandals from this shop. The advert said these were ortpoedic sandals, highly recommended by foot specialists, and a doctor in Oslo/ Norway recommended them. (my home country)
Well, the shoes were far from ortpoedic, cheap plastic material in soles and upper 'skin'. I decided to return the delivery, sent email to their customer support, received quickly a polite answer, giving me two options :1. I send them back (advising that postal fees are going to be high etc) 2. to keep the sandals, get a 50% refund and receive another delivery for free.... I opted for nr. 1, asked for the return address... and haven't hear from them since (that is 5 days ago)

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish product

Rubbish product, cheaply made, does not fasten, very uncomfortable and looks like they would fall apart. Definitely not as advertised and I cannot see how to return them. DO NOT BUY

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible shoes

Terrible shoes
Poor package
Please do not waste your money like i
Have
Impossible to return
TERRIBLE shoes

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I bought. I agree with everything said. The sandals are not as quality as the marketing suggested they are more like something you'd buy off Temu at 8 times the price. Been trying to send them back but no joy.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Flimsy shoes with weak straps that…

Flimsy shoes with weak straps that broke after the first wear. Smell of chemicals. Have to be returned to China but the postage is high so I just threw away . Do not order from this company. I should have read the bad reviews before ordering.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Apparently not possible to return

The shoes were not comfortable at all and certainly didn't feel like they'd been designed by a podiatrist. When I tried to return them, I've twice been told I can order a different size if I pay them an additional £15 fee, but they won't give any details as to how to get a refund.

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Purchased 2 pair Sandals

Purchased 2 pair Sandals, quality disgraceful and not as shown on line. Stating that a medical company recommended them for people with foot problems. Now having trouble getting them returned wish I had read trustpilot before buying.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Returns imposssible

I bought a size 39, my size 6. They don't fit and now the problems begin. I have been advised to buy another pair for an extra £15 because returning the shoes is too costly and difficult. I do not want another pair, the shoes look flimsy and uncomfortable.

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality and not easy to return

I bought a pair of navy Sandals which I received yesterday 29/05/2026. Today I contacted them and was told that I should send £232 in order to get my refund and will only receive it once they receive it in good condition. The packaging deserves much to be desired. Sandals came misshaped. Quality is very bad, on the packaging there is a return address in Cannock, so why China. I personally don't believe those reviews on their site. I challenged them about it and they apologised if it carried the wrong message.

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Fake

0 stars! Absolutely shocking and it serves me right i should have read the reviews. They are cheap and nasty and feel like clogs with a solid plastic sole, They don't have proper buckles and the material feels like cardboard.
No comfort what so ever.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

I would like to return the sandals

I would like to return the sandals
There wS sone kind of discrepancy that landed me with.3 pairs of these marvdlous to to look at online footwear .
However I am very disappointed with the product. The design is good. If only the materials were.
I didn't want to put a review that seems to contradict others but there is nothing that I can say to praise them. How can I please return them.

May 24, 2026
Unprompted review

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