Nigostudio 

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Rated 1 out of 5 stars

I would give no stars if I could. Ordered perfume in April 22. Sent an email to chase up deliver in June 22. I have had one generic automated response. Perfume never arrived. Tried to send anothe... See more

Rated 1 out of 5 stars

I ordered April 8th, and I ordered LYNDEN PINK PATENT shoes. I haven’t received my order and it’s now May 3rd. I’ve emailed Nigostudios over 6 times. I’ve only received one reply From Elizabeth T, (Ni... See more

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Rated 1 out of 5 stars

ABSOLUTELY 100% a SCAM website! Never received my item as well. They provide you with bogus false tracking number and never respond to any emails. They state there’s a “Resolution dept.” you can co... See more

Rated 1 out of 5 stars

Trustpilot took down my original review because they said they "couldn't verify its authenticity". I don't know why, but I have replied to them to dispute this. This company is a complete SCAM as stat... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give them 0 stars I would

If I could give them 0 stars I would. DO NOT BUY from them. I spent $100 on shoes, got what I assume is a fake tracking number because they never came, and then they said I would receive a refund and a month later I have no refund. I’ve emailed back 10 times with no response and I can’t find a number to call. Definitely a scam!

May 26, 2022
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Rated 1 out of 5 stars

scam & no refund

got scammed ordered yeezy slides and they never showed up. Said they arrived in my 'destination country' and never received another shipping update after that. f yall

May 26, 2022
Unprompted review
Rated 1 out of 5 stars

Trustpilot took down my original review…

Trustpilot took down my original review because they said they "couldn't verify its authenticity". I don't know why, but I have replied to them to dispute this. This company is a complete SCAM as stated by all the reviews here. I ordered a pair of Golden Goose 4/19, followed up with them several weeks later when I hadn't received any updates (aside from the original message when it supposedly shipped), received a generic email reply and never heard from them after that. I had my credit card reverse the charges thankfully. This fraudulent company needs to be shut down asap!!!

May 26, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered products and never received…

I ordered products and never received any update other than order placed the response from the support email just said that the packing takes 3-4 business days and shipping is 7-14 business days and it’s been 2 weeks with no updates and the site now says cannot connect to server. Has anyone ever received an order from them?
Seems like a scam and i’m going to report it as fraud on my account and report it as a scam website

May 25, 2022
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Rated 1 out of 5 stars

Horrible

Horrible, total scam. Never received my items after more than two months, they use a fake tracking number, no one answers emails and their phone number is "offline". Filed a report with the FTC.

May 25, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of so called Yezzy …

I ordered a pair of so called Yezzy sneakers. I placed the order over a month ago. I have been tracking it online. The last update was on 5/11/22. I have emailed two different customer support emails. I have not received a response back. I am very annoyed. This place is a joke!!! No customer response back? I should of known better! I’m happy customer!

May 24, 2022
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Rated 1 out of 5 stars

Order Yeezy slides on April 11th and…

Order Yeezy slides on April 11th and still have not received them. Have emailed several times with no response. Last update on tracking was April 25th arrived in destination country. Now I can’t even log in with username and password for my account says it’s not recognized. Is this a scam? I have tried to email every email available but there is no response.that resolustion email is not valid comes back as not found.now the website does not even work.I paid through Klarna I told them I never received anything they basically told me there was nothing they can do so I paid the payments. Now it’s October and the company came back to Klarna as if I didn’t pay and is asking for 83 for something I never received and already paid. Klarna still won’t folding anything and is telling me to reach out to Nigo studio but it’s no way to because there is no website it fake. Come on Klarna wake up your going to miss out on customers.

May 15, 2022
Unprompted review
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Reply from Nigostudio

Hi, We are really sorry for the inconvenience caused. If you have tried our support team and there isn't a favorable response or maybe getting a delay in response. Please forward your issue to resolustion@nigostudio.com so our specialist team can work on your request.

Rated 1 out of 5 stars

I placed an order but did not receive…

I placed an order but did not receive an order confirmation via email. I have sent emails requesting an update, but there has been no response. This is a scam website! I should have known better and I see that one of the reviews was entered by Diana Adjadj. That name is listed on the site as the author of the articles under News. This is a scam!!!

May 13, 2022
Unprompted review
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Reply from Nigostudio

Hi, We are really sorry for the inconvenience caused. If you have tried our support team and there isn't a favorable response or maybe getting a delay in response. Please forward your issue to resolustion@nigostudio.com so our specialist team can work on your request.

Rated 1 out of 5 stars

Shoes Have Not Arrived After 1 Month

I miraculously found a pair of discontinued Steve Madden shoes on this website. I was skeptical at first, but thought it was worth a shot as they had the size I was looking for and I got a slight discount.

I ordered the shoes on April 9th 2022. I emailed NIGO service on May 8th after 1 month (I should have emailed them sooner) and so far no response (only May 10th).

Through the Shop App I can check the tracking history. What I see here is that there are no updates beyond April 22nd where it says that it arrived in the ‘destination country,’ supposedly the USA. There have been no further tracking updates. One thing to note is that the Carrier service is from Thailand… The only option for contacting them is calling… but I don’t speak Thai………….. No point of contact for once it’s in the US.

One thing to note that most people are probably overlooking is that China has been in severe lockdowns for the past couple months due to their ‘0 COVID Policy’ which has resulted in major shipping backlogs to and from China. In the tracking history it states that origin country is China. This may explain the issue. Perhaps the US is backlogged with imports from China that are severely behind schedule. I’m not too sure, lots of skepticism.

Last note: There are only 2 reviews on this website giving NIGO 5 stars, and they seem like they are bots. There are a bunch of similar reviews to my situation from the past couple days. It’s very possible NIGO is a Chinese scam website that was up for just a couple months during this particular crisis and are trying to make quick money and blame it on shipping problems. If that’s the case they fooled me with their good quality website.

I hope I get these shoes as I spent $80 on them… why did I do that??

NIGO if you read this, please get back to me so I can either get the shoes or be refunded. And then we can settle whether this is a scam or truly a good company put in a bad situation due to lockdowns, it’s up to you to decide! Thank you.

May 11, 2022
Unprompted review
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Reply from Nigostudio

Hi, We are really sorry for the inconvenience caused.

While 98% of orders are shipped and delivered on time there are few which causes some issues.

As we are a global operator, Shipping delays cause some customer to panic and we work really hard to ensure we deliver products on time.

If you have tried our support team and there isn't a favorable response or maybe getting a delay in response.

Please forward your issue to resolustion@nigostudio.com so our specialist team can work on your request.

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Rated 1 out of 5 stars

I bought my pure yeezy slides on April…

I bought my pure yeezy slides on April 19 and they still have no shiped it says they are in the sorting center I still don't know if they are coming or not so I am not sure

Update: May 15
Nothing has happened at all I just want a refund because right now nothing is happening, even the url to my purchase confirmation is not working I am very upset about this experience with Nigo

May 8, 2022
Unprompted review
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Reply from Nigostudio

Hi, We are really sorry for the inconvenience caused. If you have tried our support team and there isn't a favorable response or maybe getting a delay in response. Please forward your issue to resolustion@nigostudio.com so our specialist team can work on your request.

Rated 1 out of 5 stars

Is this real?

Still waiting on my order from April 24th, 2022...

May 7, 2022
Unprompted review
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Reply from Nigostudio

Hi, We are really sorry for the inconvenience caused. If you have tried our support team and there isn't a favorable response or maybe getting a delay in response. Please forward your issue to resolustion@nigostudio.com so our specialist team can work on your request.

Rated 1 out of 5 stars

Terrible service

I ordered April 8th, and I ordered LYNDEN PINK PATENT shoes. I haven’t received my order and it’s now May 3rd. I’ve emailed Nigostudios over 6 times. I’ve only received one reply From Elizabeth T, (Nigosupport) stating my package would be here April 25th. I am extremely dissatisfied with this service and disappointed. I don’t want to cancel my order, I want to receive what I paid for. I’m still waiting for my package and to be contacted back.

May 3, 2022
Unprompted review
Nigostudio logo

Reply from Nigostudio

Hi, We are really sorry for the inconvenience caused. If you have tried our support team and there isn't a favorable response or maybe getting a delay in response. Please forward your issue to resolustion@nigostudio.com so our specialist team can work on your request.

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