Nikkiflower Reviews 

128
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing significant delays, missed delivery slots, and even non-delivery of orders. Customers also frequently reported issues with customer service, describing it as unprofessional, unhelpful, and difficult to reach. Furthermore, many encountered problems with their orders, including incorrect items, missing components like greeting cards or toppers, and products that did not match the website's descriptions. Conversely, a small portion of people felt satisfied with the service, praising the quality of the flowers and cakes, timely delivery, and good customer support that kept them updated.

What people talk about most

Delivery service

Consumers express significant dissatisfaction with the delivery service, frequently reporting issues with... See more

Order

Reviewers highlight negative aspects of order, with many expressing significant dissatisfaction regarding... See more

Product

Clients share ambiguous opinions on product quality and accuracy. Many reviewers express disappointment,... See more

Service

Customers had negative experiences with service, with many reviewers expressing extreme disappointment and... See more

Customer service

People report negative experiences with customer service, often describing it as unhelpful, pathetic, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible experience – do not trust them! I placed an order for morning delivery. First, they informed me that some flowers were unavailable and offered replacements. I agreed, but they still didn’t d... See more

Rated 1 out of 5 stars

If there was option of giving zero star i would be glad to that 1.DELIVERY WAS LATE SUPPOSED TO BE DELIVERED 10am delivered at 5Pm 2.company doesn’t care about customers satisfaction 3.delivere... See more

Rated 1 out of 5 stars

I have ordered online bouquet on 10/01/2026 and i clearly mentioned that ,gift should be delivered by 4.30 PM on 11/01/2026. They said ok , i ordered, payment done and i asked for customisation, they... See more

Rated 1 out of 5 stars

Very bad experience No same day delivery is done as mentioned on website. Delayed delivery. They said remote location ven though pincode and location was mentioned upfront. They did not have the... See more


Company details


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1.7

Bad

TrustScore 1.5 out of 5

128 reviews

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1.7

All reviews

(128)

99 reviews in the last 12 months

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Rated 1 out of 5 stars

I have ordered online bouquet on…

I have ordered online bouquet on 10/01/2026 and i clearly mentioned that ,gift should be delivered by 4.30 PM on 11/01/2026. They said ok , i ordered, payment done and i asked for customisation, they agreed. Unfortunately what they delivered is entirely different what i selected from their menu. Even they charged for delivery. They didnt delivered on correct time. So i contacted them.But their response was quiet disappointing. They said ,they will deliver ASAP. Very poor customer service.

January 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Fraud and Scamsters

Fraud and Scamsters

They are big scammers and everything posted on their website is a lie. Its not free shipping and its not express delivery either. When questioned about order delivery they stopped responding to my calls or messsages so I am guessing my order will not get delivered. Such horrible people who can take someone's hard earned money. Please do not order from this website. AND DO NOT BELIEVE ANYTHING THEY HAVE ADVERTISED! ITS A HUGE SCAM.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

They advertised its free shipping but…

They advertised its free shipping but they charged at the end, that is okay I don’t mind such things, but the only reason i ordered this is to surprise my wife(back home in kerala), and they delivered the order 5 hours delay… it truly made me disappointed. Also when i contacted them via whatsapp they just casually said.. it will be 3 hours delay.. without any apology..or anything.. and they delivered delaying further 2 more hours.. also they will not update the status properly in their website .you have to constantly ask them in whatsapl… where is order…?? Is it going to deliver or not???truly disappointed..

December 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't buy online from Nikki Flower site...fraud company

I have order the rose bouquet for my anniversary online and these peole have attempted delivery late at night beyond there accepted time and now blaming me for not receiving the order. There are highly unprofessional in their serive and they don't pick up your calls and even if the pick your calls, they say your delivery be there in 15 mins but no delivery made even 1 hr has passed. They don't have any reason of the delay, when I called delivery boy, he said he had picked up my order 2 hrs prior and will take another 1 hr. They ruin my anniversary completely and denying the refund. This company is fraud and fooling customer.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Process was smooth.

Process was smooth.
Flowers and cake were delivered as instructed.
It was truly surprise gift for my wife.
Cake was also tasty.
Overall I would recommend it to all my friends and family.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a gift for my husband from…

I ordered a gift for my husband from Nikkiflower, but unfortunately the items delivered were not correct. The cake, bouquet, and card did not match what I had ordered. I was also asked to pay an additional amount, which was unexpected. Overall, I am disappointed with the service

December 17, 2025
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Rated 1 out of 5 stars

There's no responsibility

There's no responsibility. Products don't arrive on time. Service isn't good, and communication is terrible. They don't contact clients after payment. I found it very unpleasant. Please improve this, they don't understand anyone's emotions.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a bouquet from this website…

I ordered a bouquet from this website and the experience was amazing the flowers are fresh delivered on right time the customer support team also kept me updated throughout the process highly recommended for gifting

December 2, 2025
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Rated 1 out of 5 stars

Unreliable Service and Mismatched Items

I ordered from Nikki Flowers today and had a very disappointing experience. My order was booked for the 5–7 PM delivery slot, but it was delivered only at 9:10 PM, completely ruining the purpose of the gift.

To make things worse, the teddy bear delivered was totally different from the one shown in the product picture. The quality and appearance were not what I paid for.

Buyers should be very careful when ordering from this site, especially if you are expecting timely delivery or accurate products. This experience has been quite frustrating, and I will not be ordering from Nikki Flowers again unless they improve their service.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional and Unethical Behavior

The delivery was scheduled during 10 am to 1 pm slot. It never came. At 2 pm I canceled the order which the company refused to accept. Finally at 4:45 pm the delivery guy phoned to inform about the delivery. I refused to accept it as I had already canceled my order. Surprisingly within 15 minutes they sent a mail saying the delivery is complete. I have requested for refund of my payment of Rs 2142. It's a fraudulent company out to cheat the unsuspecting customers. Please be aware. Never ever use their services. NEVER.

November 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Wind up if you are not passionate!

Firstly acknowledge when somthing goes wrong especially when pics are sent as proof. In business your customer experience is important. So if someone takes the time to tell you what went wrong without a mention of a refund, it's useless to arrogantly show that you accept and offer a discount on the next order! Thank you but no thank you because I'm not going through this experience again. Sending flowers is special and don't ruin it for someone when you are not passionate about the business....pack up!

November 25, 2025
Unprompted review

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