Terrible experience – do not trust them! I placed an order for morning delivery. First, they informed me that some flowers were unavailable and offered replacements. I agreed, but they still didn’t d... See more
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I have ordered online bouquet on…
I have ordered online bouquet on 10/01/2026 and i clearly mentioned that ,gift should be delivered by 4.30 PM on 11/01/2026. They said ok , i ordered, payment done and i asked for customisation, they agreed. Unfortunately what they delivered is entirely different what i selected from their menu. Even they charged for delivery. They didnt delivered on correct time. So i contacted them.But their response was quiet disappointing. They said ,they will deliver ASAP. Very poor customer service.
Paid for flower delivery on December…
Paid for flower delivery on December 30.Notified that delivery had occurred. No one called. Found out later no delivery and additional fees for another attempt.
Fraud and Scamsters
Fraud and Scamsters
They are big scammers and everything posted on their website is a lie. Its not free shipping and its not express delivery either. When questioned about order delivery they stopped responding to my calls or messsages so I am guessing my order will not get delivered. Such horrible people who can take someone's hard earned money. Please do not order from this website. AND DO NOT BELIEVE ANYTHING THEY HAVE ADVERTISED! ITS A HUGE SCAM.
I ordered a Cake from abroad
I ordered a Cake from abroad, It's delivered at my home in kottayam with in 5 hrs.. very tasty cake&nice flowers .. well appreciated... I
They advertised its free shipping but…
They advertised its free shipping but they charged at the end, that is okay I don’t mind such things, but the only reason i ordered this is to surprise my wife(back home in kerala), and they delivered the order 5 hours delay… it truly made me disappointed. Also when i contacted them via whatsapp they just casually said.. it will be 3 hours delay.. without any apology..or anything.. and they delivered delaying further 2 more hours.. also they will not update the status properly in their website .you have to constantly ask them in whatsapl… where is order…?? Is it going to deliver or not???truly disappointed..
Don't buy online from Nikki Flower site...fraud company
I have order the rose bouquet for my anniversary online and these peole have attempted delivery late at night beyond there accepted time and now blaming me for not receiving the order. There are highly unprofessional in their serive and they don't pick up your calls and even if the pick your calls, they say your delivery be there in 15 mins but no delivery made even 1 hr has passed. They don't have any reason of the delay, when I called delivery boy, he said he had picked up my order 2 hrs prior and will take another 1 hr. They ruin my anniversary completely and denying the refund. This company is fraud and fooling customer.
Process was smooth.
Process was smooth.
Flowers and cake were delivered as instructed.
It was truly surprise gift for my wife.
Cake was also tasty.
Overall I would recommend it to all my friends and family.
I ordered a gift for my husband from…
I ordered a gift for my husband from Nikkiflower, but unfortunately the items delivered were not correct. The cake, bouquet, and card did not match what I had ordered. I was also asked to pay an additional amount, which was unexpected. Overall, I am disappointed with the service
The product was amazing flowers are…
The product was amazing flowers are fresh and well settled highly recommended thank you for make my day more special😊😊
There's no responsibility
There's no responsibility. Products don't arrive on time. Service isn't good, and communication is terrible. They don't contact clients after payment. I found it very unpleasant. Please improve this, they don't understand anyone's emotions.
I ordered a bouquet from this website…
I ordered a bouquet from this website and the experience was amazing the flowers are fresh delivered on right time the customer support team also kept me updated throughout the process highly recommended for gifting
Thank you NikkiFlower for make my…
Thank you NikkiFlower for make my occasion day more special with your flowers ❤️
Delivered in time and product was also…
Delivered in time and product was also good.
It fully my purposed .. thanks a lot
Unreliable Service and Mismatched Items
I ordered from Nikki Flowers today and had a very disappointing experience. My order was booked for the 5–7 PM delivery slot, but it was delivered only at 9:10 PM, completely ruining the purpose of the gift.
To make things worse, the teddy bear delivered was totally different from the one shown in the product picture. The quality and appearance were not what I paid for.
Buyers should be very careful when ordering from this site, especially if you are expecting timely delivery or accurate products. This experience has been quite frustrating, and I will not be ordering from Nikki Flowers again unless they improve their service.
Unprofessional and Unethical Behavior
The delivery was scheduled during 10 am to 1 pm slot. It never came. At 2 pm I canceled the order which the company refused to accept. Finally at 4:45 pm the delivery guy phoned to inform about the delivery. I refused to accept it as I had already canceled my order. Surprisingly within 15 minutes they sent a mail saying the delivery is complete. I have requested for refund of my payment of Rs 2142. It's a fraudulent company out to cheat the unsuspecting customers. Please be aware. Never ever use their services. NEVER.
Flowers were fresh and beautiful my…
Flowers were fresh and beautiful my friend really like them .I am really amazed with the quality of flowers
I have best experience with nikki…
I have best experience with nikki flower customer care service and delivery are amazing .I have ordered a rose bouquet for my friend and she was very happy it's make her b'day special 😇
They are realible and trustworthy very…
They are realible and trustworthy very happy with the product great job
Wind up if you are not passionate!
Firstly acknowledge when somthing goes wrong especially when pics are sent as proof. In business your customer experience is important. So if someone takes the time to tell you what went wrong without a mention of a refund, it's useless to arrogantly show that you accept and offer a discount on the next order! Thank you but no thank you because I'm not going through this experience again. Sending flowers is special and don't ruin it for someone when you are not passionate about the business....pack up!
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