Got a back mount for my christmas from my girlfriend. Belt system for kitesurfing. It did not last 2 minutes on the water. The second a small wave hit the mount, the stick detached. I almost lost my... See more
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I probably should have started here. I expected the kite line holder and gimble all together as that's how it was represented in the advertising and the photo on the invoice. What I have received is j... See more
It’s been more than a month and still didn't receive my purchase, While checking out they just mention and charge you “international shipping” and they use post office.. their support response is... See more
There are so many negative reviews I was reluctant to purchase from NoirMatter. But their V2 Harness Mount looks like an innovative product so I took a chance. The product arrived on time (shipped... See more
It’s been more than a month and still…
It’s been more than a month and still didn't receive my purchase,
While checking out they just mention and charge you “international shipping” and they use post office.. their support response is you will receive it soon.. eventually they don’t even respond to my email
I would not purchase anything from them again
Noir Matter Quark stabilizer for GoPro is not waterproof and useless for water sports
Their Quark stabilizer is launched as if it can be used for kitesurfing but the quark can not stand to get in water. Therefore, it is not okay for them to advertise that it can be used for kitesurfing and even sell mounts for kitesurfing. I have had two Quark and both have been broken by being exposed to water :-(
waiting for my item for 5 months.
I bought a product from noirmatter on 22.3.2020. they still have not delivered the product yet date 9.8.2020. I have been writing to them every month for the last 4 months and they keep saying that the item will be shipped next month but they are not shipping the item. I'm still waiting.
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