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Nomad eSIM Reviews 

40,151
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 19,316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of buying, setting up, and installing the service, often noting it worked flawlessly and provided reliable connectivity. Many appreciate the excellent value for money, finding the data plans significantly cheaper than alternatives while offering sufficient coverage across various locations. However, some people mentioned initial difficulties getting the service to activate or start working. A few other people also felt that the connection was unreliable, experiencing periods of no data or patchy service, particularly in specific regions. Additionally, some reviewers noted issues with topping up data or renewing their service once the initial plan was exhausted.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use, installation,... See more

Service

Clients share ambiguous opinions on service, with many praising its ease of use, fair pricing, and reliable... See more

Product

Reviewers mention ambiguous feedback about product, with some customers finding it clear, easy to install,... See more

Location

Users describe ambiguous interactions with location, with many reporting excellent coverage in various... See more

Price

Customers consistently note positive experiences with price, finding it fair for the quality of service and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super service. No issues. Easy to buy and eventually use. But as a first-time user, the instructions were not crystal clear to me. I didn't know whether I should turn on before I got on the plane so t... See more

Rated 4 out of 5 stars

The only problem I had was actually getting it to start working. It took me two days to finally understand what needed to be done. So if I was to offer any advice or what could be done better I believ... See more

Rated 4 out of 5 stars

Yes it went well. Probably next time I will take that covers all Schengen countries that will enable use it out of Switzerland. I enjoyed using it

Rated 4 out of 5 stars

Pretty good app in general, i went to France and the prices were pretty good especially with a discount from an influencer, but there were two days where it stopped working for a couple of hours witho... See more


Company details

  1. #9 of 21 best companies in Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40K reviews

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4.3

All reviews

(40,151)

22,003 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

All the process was super easy and quick. Internet worked perfectly for all the Balkan states I went through (Serbia and bonsia)

July 26, 2026
Rated 2 out of 5 stars

The SIM kept getting disconnected and…

The SIM kept getting disconnected and the network was really poor

July 21, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Vanessa, we're sorry to hear that your eSIM kept disconnecting and that the network performance was poor. We understand how frustrating it is to deal with an unstable connection while travelling. We appreciate your feedback and will share it with our team as we work to improve network stability and reliability.

Rated 1 out of 5 stars
Nomad eSIM logo

Reply from Nomad eSIM

Hi Sameeda, we're sorry to hear that the connection wasn't reliable when you needed it most. We understand how frustrating it is to be unable to depend on your mobile data while travelling. We appreciate your feedback and will share it with our team as we work to improve network reliability.

Rated 1 out of 5 stars

The quality and speed in the USA was…

The quality and speed in the USA was extremely bad.

July 26, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Magaye, we're sorry to hear that the service quality and speed in the USA were extremely poor. We understand how frustrating it is when the connection doesn't perform as expected while travelling. We appreciate your feedback and will share it with our team as we work to improve network performance and reliability.

Rated 5 out of 5 stars

Seamless

Seamless. I felt much safer being able to use translation apps and maps in real-time while navigating the Tokyo subway system for the first time.

July 23, 2026
Rated 5 out of 5 stars

I looked at the tie-ups and suggested…

I looked at the tie-ups and suggested my fellow traveler to take the same plan before we left the country. In the past, I have been charged ridiculously high charges for daily use of data outside of the Euro Zone, so I have resorted to using a second phone and local e-SIM cards on arrival at the airport.

July 23, 2026

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