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Nomad eSIM Reviews 

39,514
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 19,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's ease of installation and overall user experience, noting smooth setup processes and consistent service without interruptions across various international locations. Many also appreciate the affordability and reasonable pricing, finding it a cheaper alternative compared to other options, offering great value for money. However, some people mentioned experiencing connectivity issues, with service being slow, intermittent, or not working at all in certain areas or after changing regions. A few other people also felt that the initial setup process was more complicated or confusing than anticipated, requiring extra effort to get the service operational.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the eSIM easy to install and activate, with... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the good connection, fast... See more

Product

Reviewers mention ambiguous feedback about the product, with many customers reporting that the eSIM worked... See more

Location

People report ambiguous experiences with location, with many customers praising excellent coverage in various... See more

Price

Consumers find the pricing to be very positive, describing it as competitive, good, and affordable, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall worked great! I did have to use AI to make sure my settings were correct, so knocking off one star due to small lack of clarity for first time users. But overall worked great and I rarely if e... See more

Rated 4 out of 5 stars

Once set up (was more complicated than anticipated) was easy to use but was unable to switch between secondary and primary data (I needed TXT at one stage to authenticate a transaction)

Rated 5 out of 5 stars

Ipurchased two 1 months subscriptions and only got one of them working It appears that I still have one on my phone thatis unused, and Ihave NO idea how to get it working I purchased two th... See more

Rated 5 out of 5 stars

We had good coverage across the UK including Scottish Highlands and Inner Hebrides. Coverage in rural Czechia was mostly good, with only a couple weak signal experiences. The esim installation was se... See more


Company details

  1. #9 of 20 best companies in Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40K reviews

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Asks customers to review

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4.3

All reviews

(39,514)

21,387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service ! Will now use it always. Only at some places i lost connectivity otherwise fine. I took a plan for Europe yesterday !! Overall - love it

July 17, 2026
Rated 5 out of 5 stars

Nomad has been great

Nomad has been great. A slight hycup which was user error, having never used anything like this before. But they were great to deal with, quick to reply. It literally saved our trip. We usually rely on my friend's international plan from her phone plan provider but she has had nothing but issues this trip. Data was great, able to make calls to cabs, hotels. I WILL be using this app on our next trip, and I feel my friend will too.

July 18, 2026
Rated 3 out of 5 stars

Stopped working in Argentina despite…

Stopped working in Argentina despite all the help it still would not work with 3.5 gig left on it.

July 13, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Eilian, thank you for your feedback. We're sorry to hear the eSIM stopped working in Argentina even after troubleshooting, especially with data remaining on your plan. We'd like to investigate what happened. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details.

Rated 3 out of 5 stars

I am very neutral

I am very neutral. However I have many points to use, I am a truck driver, and I had issues with the internet. With 4/5G full signal Inhad to wait to load the tik tok videos. I don’t like the 5 days unlimited, it is worst. For one minute video it pauses for loading every 3-4 seconds for at least 10 seconds. I think I will use the last of my points and after I will try another eSim. Until now I am neutral, not so bad, but not so good.
Thank you!

July 13, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi there, thank you for your detailed feedback. We're sorry to hear the connection speed didn't meet your expectations, especially on the 5-day unlimited plan. We'd like to investigate the performance you experienced. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details.

Rated 1 out of 5 stars

Nomad global doesn't work

I purchased a nomad global and it never worked.
Wasted my money

July 17, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Sandra, we're sorry to hear your Global eSIM didn't work as expected. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details.

Rated 4 out of 5 stars

Good experience overall

Once set up (was more complicated than anticipated) was easy to use but was unable to switch between secondary and primary data
(I needed TXT at one stage to authenticate a transaction)

June 4, 2026

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