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Nomad eSIM Reviews 

40,168
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 19,316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of buying, setting up, and installing the service, often noting it worked flawlessly and provided reliable connectivity. Many appreciate the excellent value for money, finding the data plans significantly cheaper than alternatives while offering sufficient coverage across various locations. However, some people mentioned initial difficulties getting the service to activate or start working. A few other people also felt that the connection was unreliable, experiencing periods of no data or patchy service, particularly in specific regions. Additionally, some reviewers noted issues with topping up data or renewing their service once the initial plan was exhausted.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use, installation,... See more

Service

Clients share ambiguous opinions on service, with many praising its ease of use, fair pricing, and reliable... See more

Product

Reviewers mention ambiguous feedback about product, with some customers finding it clear, easy to install,... See more

Location

Users describe ambiguous interactions with location, with many reporting excellent coverage in various... See more

Price

Customers consistently note positive experiences with price, finding it fair for the quality of service and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super service. No issues. Easy to buy and eventually use. But as a first-time user, the instructions were not crystal clear to me. I didn't know whether I should turn on before I got on the plane so t... See more

Rated 4 out of 5 stars

The only problem I had was actually getting it to start working. It took me two days to finally understand what needed to be done. So if I was to offer any advice or what could be done better I believ... See more

Rated 4 out of 5 stars

Yes it went well. Probably next time I will take that covers all Schengen countries that will enable use it out of Switzerland. I enjoyed using it

Rated 4 out of 5 stars

Pretty good app in general, i went to France and the prices were pretty good especially with a discount from an influencer, but there were two days where it stopped working for a couple of hours witho... See more


Company details

  1. #9 of 21 best companies in Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40K reviews

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4.3

All reviews

(40,168)

22,003 reviews in the last 12 months

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Rated 2 out of 5 stars

The network was very bad at edinburgh

The network was very bad at edinburgh. It take few minutes to have an itinary on Google Map. But it's still easy to install and use.

July 25, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi there, thank you for your feedback. We're glad to hear the eSIM was easy to install and use, but we're sorry about the poor network performance in Edinburgh, especially when using Google Maps. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate the issue.

Rated 5 out of 5 stars

Nomad eSIM is awesome and economical

I’ve used Nomad twice in Europe and it has worked extremely well with no issues whatsoever!! Since I had used it last year, I was given a discount this year for my eSIM, and it was economical to begin with! Will definitely use it again!!

June 21, 2026
Rated 1 out of 5 stars

poor internet quality

poor internet quality, unable to contact customer support

July 17, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi there, we're sorry to hear about the poor internet quality and that you had difficulty reaching our customer support. We understand how frustrating this can be when you need help while travelling. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate what happened.

Rated 5 out of 5 stars

Nomad

This is my third year of using Nomad, it's great. First year a i had a problem to install esim and I contact support and they helped me in short time. It's a lil bit hard to install esim on some android, on new ones it's easy. It's really great app, works everywhere.

July 25, 2026
Rated 5 out of 5 stars

Absolutely life Saverr…

Very easy to use and reliable data worth every penny. I recommend it to so many friends and family and they are all happy with the service.

July 25, 2026
Rated 1 out of 5 stars

I was refer by a friend

I was refer by a friend. Nomad offered $5 for referring and $5 for the friend. Neither of us received the credit.
When attempting to use the referral code, Nomad provided, it could not be used and a message stated it was for my next purchase. However, no credit had been applied to my account and when I attempted to purchase another esim recently the $5 was not applied.
On contacting customer services, several times, they basically didn't want to know and kept replying to me in, in a parrot fashion script, that the referral code couldn't be used twice! Completely missing the point. No resolution was offered.

May 7, 2026
Unprompted review
Nomad eSIM logo

Reply from Nomad eSIM

Hi Hazel, we're sorry to hear about the issues with your referral credits and the frustrating experience you had with our support team. We understand that your concern was about the missing $5 credits, not using the referral code twice. Please email us at hello-cs@getnomad.app with your order ID and the details of the referral, and our team will look into this further and assist you.

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