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Nomad eSIM Reviews 

40,090
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 19,316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of buying, setting up, and installing the service, often noting it worked flawlessly and provided reliable connectivity. Many appreciate the excellent value for money, finding the data plans significantly cheaper than alternatives while offering sufficient coverage across various locations. However, some people mentioned initial difficulties getting the service to activate or start working. A few other people also felt that the connection was unreliable, experiencing periods of no data or patchy service, particularly in specific regions. Additionally, some reviewers noted issues with topping up data or renewing their service once the initial plan was exhausted.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use, installation,... See more

Service

Clients share ambiguous opinions on service, with many praising its ease of use, fair pricing, and reliable... See more

Product

Reviewers mention ambiguous feedback about product, with some customers finding it clear, easy to install,... See more

Location

Users describe ambiguous interactions with location, with many reporting excellent coverage in various... See more

Price

Customers consistently note positive experiences with price, finding it fair for the quality of service and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super service. No issues. Easy to buy and eventually use. But as a first-time user, the instructions were not crystal clear to me. I didn't know whether I should turn on before I got on the plane so t... See more

Rated 4 out of 5 stars

The only problem I had was actually getting it to start working. It took me two days to finally understand what needed to be done. So if I was to offer any advice or what could be done better I believ... See more

Rated 4 out of 5 stars

Yes it went well. Probably next time I will take that covers all Schengen countries that will enable use it out of Switzerland. I enjoyed using it

Rated 4 out of 5 stars

Pretty good app in general, i went to France and the prices were pretty good especially with a discount from an influencer, but there were two days where it stopped working for a couple of hours witho... See more


Company details

  1. #9 of 21 best companies in Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40K reviews

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4.3

All reviews

(40,090)

21,942 reviews in the last 12 months

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Rated 1 out of 5 stars

i had no service many many times in…

i had no service many many times in normal places where other people i was with had service and it just had a lot of issues with making me have a new number and i could send or receive texts from my personal number

July 18, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi there, we're sorry to hear about the frequent connectivity issues and the difficulties you experienced with calls and texts on your personal number. We understand how frustrating it is to have no service in places where others had coverage. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate what happened.

Rated 5 out of 5 stars

Great experience

Great experience, prices are very attractive, the esim works perfectly with excellent coverage and speed

July 23, 2026
Rated 1 out of 5 stars

Never worked.

July 24, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Jessica, we're sorry to hear that your eSIM never worked. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate what happened.

Rated 5 out of 5 stars

Just got back from two weeks in Europe

Just got back from two weeks in Europe. Buy an eSIM card worked out perfectly and made the trip way better. You were by far the cheapest option for data service. I did a lot of research and I’m so happy that I chose Nomad.

July 23, 2026
Rated 1 out of 5 stars

Never again….

Never again….

Do not purchase the China ESIM. Purchased 5 days unlimited plan, connection has been patchy the whole time, today it failed completely while I was at a restaurant. No data meant I couldn’t pay for anything, had to hotspot off a stranger. Couldn’t get a DiDi back to the hotel and had to walk 4km.
I have asked for support 3 times now with the patchy connection and now no connection. Have done all the trouble shooting measures 3 times now before they said it’s a network wide outage? The AI bot told me to uninstall my eSIM and reinstall as a trouble shooting measure. Luckily I have used an eSIM before and knew if I did that I would be %!#!ed. I want my money back. Use another eSIM next time.

July 24, 2026
Unprompted review
Nomad eSIM logo

Reply from Nomad eSIM

Hi Bonnie, we're very sorry to hear about the severe connection issues you experienced in China and the difficulties this caused during your trip. We understand how frustrating it must have been to lose access to essential services and to go through repeated troubleshooting without a resolution. Please email us at hello-cs@getnomad.app with your order ID and details of the issue. Our team will review your case and assist you further.

Rated 3 out of 5 stars

I had to restart my phone every time I…

I had to restart my phone every time I changed my data from wifi to Mobile data only outside the house.

July 24, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Mannat, we're sorry to hear that you had to restart your phone every time you switched from Wi-Fi to mobile data. We understand how frustrating and inconvenient this must have been. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate the issue.

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