Nomador Reviews 

12,937
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

It’s a good app. They improved the interface. The bad thing is that it is not so easy to find a place to be a petsitter. There is a lot of competition. Many petsitters and a few people requesting help... See more

Rated 5 out of 5 stars

I love Nomador!!! It's such a good way to travel, to work abroad on personal projects, to visit new countries, and at the same time, do something super useful for someone who needs a house/pet-sitter!... See more

Rated 5 out of 5 stars

Nomador was great as I was only looking for French home stays and I got an amazing first sit in Lyon. We communicated well and it made me trust the process as a result of this sit. I also liked it bec... See more

Rated 5 out of 5 stars

This was our first housepet sit on the Nomador site. We have been housepet sitting non-stop , back to back, for the last 9.5years in Australia and overseas and have over 140 sits completed todate.... See more

Company details

  1. #1 of 6 best companies in Pet Sitter
  2. #13 of 71 best companies in Pet Store

Written by the company

Leave on vacation with peace of mind! Entrust your home and pets to home-sitters or browse through recent offers of accommodation proposed by our members.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(12,937)

1,428 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform idea..

great platform idea. would be nice if confirming profile and posting photos for house hosts will be requaried prior the communication starts. Thank you!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

True animal lovers and exceptional humans

Allegra and Mikel are absolutely fantastic!
They are true animal lovers. You can feel it as soon as you meet them. And I totally trusted them right from the beginning.
Plus, they had to deal with unexpected events at my place, and a last minute injury on my dog just before I left…..
They were so good at it and relay comprehensive with the situation.
Wonderful humans. Many many thanks for being you ❤️

February 14, 2025
Rated 5 out of 5 stars

Early either personal contact or by video conference

The non-commercial relation of owners and house-sitters managed by the platform and guidelines of Nomador. Safe, reliable and verified partnerships moderated by a controlled exchange of sensible information about people and their properties that is recommended to contact either personal or virtual by video conference in its final step.

February 13, 2025
Rated 5 out of 5 stars

Great website!

We've used Nomador twice and very happy about it! The website is easy to use, and the reviews of the petsitters or housesitters make it trustworthy.

February 10, 2025
Rated 5 out of 5 stars

Great experience...

Great platform idea. would be nice if confirming profile and posting and photos for house hosts will be requaried prior the communication start. thank you!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

I've visited Paris often thanks to Nomador.

I've used Nomador several times. Always an easy and happy experience, with the exception of once when the homeowner cut short my catsitting suddenly which caused a lot of inconvenience, and I was unable to leave a negative review according to Nomador' rules. It's best to have a plan b. But as for the way the site is run, in general, it's been great and very useful.

January 23, 2025
Rated 3 out of 5 stars

Nomador has potential but it's not as…

Nomador has potential but it's not as reliable as i hoped. Some hosts cancel at the last minute leaving you stuck. The platform should do more to protect sitters from unreliable listings. It's okay but not my first choice.

December 1, 2024
Unprompted review
Nomador logo

Reply from Nomador

Hi Kyle,

Thank you for sharing your experience - and we’re truly sorry to hear that a last-minute cancellation disrupted your plans. We understand how disappointing that can be.

Please know that last-minute cancellations by hosts, when not justified by exceptional circumstances, are taken very seriously by our moderation team. In some cases, they can lead to a definitive suspension of the account. Reliability and mutual respect are key to how Nomador works, and we’re committed to upholding those values.

We’ve also introduced an optional cancellation protection service in some of our subscription plans. This helps cover unexpected costs (such as accommodation or transportation) in case a host cancels. It’s one of the ways we aim to better support our members when rare disruptions happen.

We're continuously working to improve the platform, strengthen trust within the community, and provide the best possible experience to both sitters and hosts.

We truly hope that, in time, Nomador will become your first choice !

Warm regards,
Jeanne – Nomador Team

Rated 3 out of 5 stars

I really wanted Nomador to be a…

I really wanted Nomador to be a solution for free travel but I've had a hard time finding good opportunities. Most of the listings are far from where I want to go. Theplatform is also a bit confusing to navigate and I didn't get much help from customer support. Not sure it's worth the time

December 16, 2024
Unprompted review
Nomador logo

Reply from Nomador

Hi Ingrid,

Thank you for taking the time to share your experience — and we're genuinely sorry that the platform didn’t meet your expectations so far, especially since you really hoped Nomador could be a good match.

It’s true that availability can vary depending on destination and season. While France is historically our strongest base, Nomador is international, and new listings appear regularly across Europe, North America, and beyond. To help you target the places that matter most to you, we recommend setting up custom alerts — they’re free, and you’ll be notified the moment a matching opportunity is posted.

You mentioned that navigating the site felt confusing — thank you for flagging that. We’re actively working on improvements to make the experience more intuitive for everyone, especially new members.

Lastly, we’re sorry if you felt unsupported. Our team responds to every message, 7 days a week, and we’d be happy to assist you directly at hello@nomador.com if there’s anything we can do to help you move forward.

We appreciate your feedback — and we truly hope Nomador can still be part of your travel story.

Warm regards,
Jeanne – Nomador Team

Rated 5 out of 5 stars

A really efficient platform

Even if there were many sections to fill out, it was easy to complete my profile in the platform, thanks to the examples provided. In a short period of time, I was able to get in contact with the person who finally took care of my dog. When I had a doubt, I received the support I needed through e-mail.

January 5, 2025

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