Nordic Nest Reviews 

Received two lots of damaged items Nordic West refused to give me refund after I showed them pictures of broken items

Good quality, good brands, fast delivery and 30+ % cheaper than stores.

I ordered (3 ) separate orders of candle holders and I have received 1. Some items ordered a week ago, still have not shipped and another ordered and damaged in transport has been “pending” for 10 days now. This makes holiday shopping stressful.

Cupboard door arrived damaged, tried to call customer services twice after 30 minutes waiting each time no answer. Tried to use online chat waited 20 minutes only to be given a link to return the product if it doesn’t work in the way I want and return it, which I don’t want to do then she disappeared.
Will not use this company again.

Great service. I oerdered the wrong colour and it was no problem to ring and change the order. Great products. I have bought here before

Nordic Nest - Non-delivery of Georg Jensen cutlery paid for on 14 November 2025. Not yet delivered (1December). DPD agrees the delivery photo does not show my house or where my cutlery is. Phoned Nordic Nest more than once - NO ACTION or information so far 17 days later.
Order Number - NN0007467492. So now I am faced with contacting Paypal to have my money refunded. Utterly dreadful service. I see from the reviews it would appear that IF the items are delivered OK people are satisfied but if anything goes wrong, customer services doesn't take action.
The last time I wrote a review the customer service person wished me to have a "continued nice day" - What's nice about losing hundreds of ££s and Nordic Nest not looking into it?

I ordered a rug from Nordic Nest, but when it arrived the colour was very different from the picture on the website. I asked Nordic Nest for a return label and after a week of unresponsive emails and unanswered phone calls, I finally had an email back saying that return labels aren’t provided due to Brexit. There was then a long list of requirements and hoops to jump through, as well as sourcing my own courier at my own expense. The item listing is completely misleading so I would advise future customers to be very wary of buying anything from this company, they make it unviable to return items and their customer service is non existent.

Their product are exactly what they promote, but delivery is not okay. Instead of the advertised delivery time, they waited weeks before sending out the goods. Also, you can’t reach them for questions.

Been looking for this item for years at a reasonable price and have! Can highly recommend to do business with.

Bought a set of Georg Jensen cobra candle holders. The price was good, service fast , the items were packed well ( aided by high quality Jensen primary box, and very heavy duty Nordic Nest outer box) . I love my candlesticks they are stunning and perfect. Would highly recommend Nordic nest .

This is an excellent company - if there is any problem or delay with your order they let you know promptly, and it all comes well packed and exactly as described. I have shopped with this company several times and will continue to do so - I would heartily recommend them. I am a very satisfied customer.

Excellent website! Lovely products, cheap prices and very speedy delivery. I have ordered twice already from them and have been delighted both times. Thank you, Nordic Nest!

I bought a lamp and got it on November 5th. Unfortunately, it did not fit well where I wanted to put it, even though it was good quality.
I immediately asked for a return. Instead of receiving the return ticket to send it back, I received a message saying that they were unable to register my case and that I had to contact the customer service department, which I did. Their answer is "your case has been forwarded to our colleagues who specialise in cases such as yours, they will reach out as soon as possible." I tried to know what they meant by "cases such mine", but they has not replied.
The general conditions stipulate that you can return any purchase without even an explanation. Well, it seems that you CAN'T.
I will never buy anything at NordicNest and will make sure no one close to me does either.

I ordered a product on 7th of August that was listed as being delivered within a few days, but a week after placing the order, I still hadn’t received any updates. I wrote to the store and had to wait a long time for their responses. They told me that the product was out of stock and that they needed to order it from the supplier. I asked why they were showing a fake delivery time on their website, but got no clear answer. I then asked to cancel the order, since I saw that other stores had the same product available immediately, but they said they couldn’t cancel it, ridiculous. In the end, I waited over almost 2 MONTH ( it was delivered on 26th of September) for the product, and I didn’t even get an apology or any compensation, like a discount code. Totally not recommended.

All good, no complaints

Everything I have gotten from Nordic Nest is great quality and arrives in a timely fashion. The prices are somewhat steep but the items are made well of high quality materials. So on my budget, I choose a few select pieces to boost my home decor. Small touches can add a lot to the mood.