North Oxford Motorrad Reviews 

127
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Poor service, incompentant, after multiple calls and emails exchanged the still can't even spell a nam correctly, avoid at all costs.

Rated 5 out of 5 stars

Fault discovered by technician as speed sensor o ring rather than the main drive shaft oil seal which meant that the cost was less than half the original estimate. Brilliant service especially when th... See more

Rated 5 out of 5 stars

Just bought a k1600gt from them and traded my bike in very easy to sort jack my sales man sorted everything he was spot on couldn't help enough so would totally recommend these

Rated 5 out of 5 stars

Had my tracker fitted at BMW Motorrad Oxford yesterday. The job was originally estimated at around two hours, but unfortunately I ended up waiting about four hours, so that was a bit longer than e... See more

Company details

  1. BMW Motorcycle Dealer

Written by the company

North Oxford Garage is a privately owned BMW Motorrad Retail Centre and is part of the William Morgan Group. Our recently refurbished retail centre stocks a range of New and Approved Used BMW Motorcycles with a state of the art brand new on site workshop with fully qualified BMW trained technicians for all of your servicing requirements, and a fully stocked BMW Motorrad Parts and Accessories shop for our customers to browse. We look forward to welcoming you to our retail centre soon.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(127)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

North Oxford - first class!!

Absolutely superb experience at North Oxford Motorrad from start to finish (which incidentally was just 72hrs from taking the test ride to riding away on my beautiful R1250 GS TE Triple Black)!

Elektra made me feel incredibly welcome and calmly put a great deal together for me, including the part exchange of my old bike. Everything she said she would do…she did well, without any prompting.

Collection of my new bike was handled by Rian who, again, was friendly & welcoming, yet thoroughly professional from start to finish.

North Oxford isn’t actually my nearest Motorrad dealer but it’s most definitely the one I’d choose to visit again - first class!!

July 9, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Robin, that's fantastic to hear! We're so glad to hear that you chose to visit us for your R1250 GS Triple black! Especially as we're not your nearest garage. So that means a lot thank you! We'll be sure to pass along your kind words to Elektra. We certainly look forward to speaking with you again in the future.

Advertisement
Rated 5 out of 5 stars

Making buying a pleasure :-)

I have had a second excellent experience at BMW, North Oxford. Having already bought a S1000RR I decided to trade it in for a GS Adventure for a European Tour I was planning. Elektra and Seb were excellent making the process super easy and enjoyable. Both went the extra mile on advice and customer service. I wouldn't go anywhere else!

June 27, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Simon, Thank you for taking the time to leave such a lovely review for the team, your feedback is greatly appreciated. It's really pleasing to know that your experience has been so positive! We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Highly recommend this dealership

Purchased a new bike through this dealership, staff members were very helpful from start to finish.
Would highly recommend to use this dealership.

June 27, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Chloe, thank you for taking the time to leave us your feedback. It's really pleasing to know that your experience with us has been positive from start to finish. We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

It was a pleasure to sell my bike with…

It was a pleasure to sell my bike with Electra. The process from start to finish was professional, quick and easy. I would definitely return to her for my next bike purchase

June 24, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hello Louise, we are blown away by your kind review, thank you most sincerely. We will be sure to share this with Elektra; she will be delighted.

Advertisement
Rated 5 out of 5 stars

Had a wonderful experience when…

Had a wonderful experience when purchasing my new bike.

Elektra made the whole process easy to follow and showed great customer service.

June 20, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Curtis, that's fantastic to hear. Thank you for taking the time to leave us your five star review and we look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Rusty BMW R1250R SE

Good buying experience !

June 14, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Philip, very glad to hear that we could provide you with the service you expected. Take care, and enjoy your BMW R1250R SE!

Rated 5 out of 5 stars

Purchase, service and sale

My experience from purchase to the sale of my bike through BMW North Oxford has been exemplary. Super efficient, clear and always with a smile. I don’t hesitate in recommending them for purchase, selling or servicing your BMW. Thanks again!

May 24, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Thank you for taking the time to leave such a lovely review for the team, your feedback is greatly appreciated. It's really pleasing to know that your experience has been so positive! We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

First class service from start to finish

I don’t usually write online reviews but I wanted to highlight the outstanding experience I had recently at North Oxford BMW Motorrad. I’ve been riding bikes for over thirty years and, in the past, found that some dealerships can feel a bit pushy and more interested in making the sale than whether I was happy with my purchase. However I’m pleased to report that this wasn’t the case when dealing with Elektra. Not only was she extremely knowledgeable and helped answer all the questions I had, but she really made me feel confident with my bike purchase. Highly recommended and give that lady a raise! A+

May 23, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi James, we really appreciate you taking the time to leave us a review, and even more so considering that you're not a regular review writer! Elektra will be really pleased she was able to make your recent purchase such a positive one. We hope you enjoy your new bike and look forward to welcoming you back again for a catch up in the future!

Advertisement
Rated 5 out of 5 stars

Great staff

Great staff, excellent service. Buy from these guys again

May 21, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Dean, thank you for taking the time to leave us such a great review. Take care, and we'll hope to see you again soon!

Rated 5 out of 5 stars

Informative, polite and friendly.

Great showroom, as you would expect with Bmw.
Very informative sales staff. James Kaye and Ben, where both very Polite and friendly and knew what they where talking about. A pleasure to deal with.
All in all, this made purchasing my new bike a great experience. Continued updates giving, and a fast turn around to collect my new bike.

May 12, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Stephen, that's great to hear! We'll be sure to let the team know that their help has been appreciated. Take care and we look forward to welcoming you back to North Oxford Motorrad in the future.

Rated 5 out of 5 stars

Fantastic service

I've just bought a second hand bike from North Oxford and the service was brilliant. Elektra has great product knowledge and there was none of the usual pushy sales you get from most dealers. In 40 years of experience of bike shops this was the best I've found. Throughly recommended 👍

May 5, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Julius, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Elektra. We certainly look forward to welcoming you back to North Oxford Motorrad in the future.

Rated 5 out of 5 stars

An excellent service from North Oxford Motorrad

A friend had purchased from North Oxford Motorrad previously, so, I had a degree of confidence. This was a distance sale and Electra was my first point of contact. Absolutely first class service and excellent comms. I was looked after all the way through the purchase and when the bike arrived to its new home in Scotland it was spotless and first class. I shall return here for my next BMW in two years time. Very many thanks and my best regards to all involved in the sale.

May 2, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Alex, thank you for taking the time to leave Elektra and the team such a great review, they will be really pleased to know they were able to make your recent experience such a positive one. We'll look forward to seeing you again in the future.

Advertisement
Rated 5 out of 5 stars

Excellent experience

Excellent experience.
I called in to North Oxford Motorrad spontaneously, whilst accompanying a friend who was purchasing a bike from another dealer. I had seen a bike advertised on bike trader previously and thought I would take a look whilst I was in the vicinity. Unfortunately the bike was not there as they keep many second hand bikes off site (if you are going to see a specific bike consider making an appointment). Elektra in sales however arranged for the bike to be brought over whilst we went to pick up the Ducati. An hour or so later we returned and the bike was there, I then did the unthinkable… I bought it!!! The sales team offered me a good price for my part exchange. A week later my BMW was delivered and my part exchange collected from Cheshire. Excellent service throughout from a very informative, knowledgeable and non-pushy sales person.

May 2, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Cris, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we'll be sure to pass along your kind words to Elektra. We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Excellent service even from a distance.

I must say that even although this was a distance sale, all has went really well. Also excellent service from the delivery driver, who took as much time as I required going over the workings of my new bike. I really appreciated his input. The salesman sent a video of the bike I was purchasing, and was very helpful.
Well done Northoxford motorrad.

April 20, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Thank you for taking the time to leave such a lovely review for the team, your feedback is greatly appreciated. It's really pleasing to know that your online experience with us has been so positive! We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

First bike purchase

This was my first time buying a motorcycle after passing my test. The information provided and dealing with Elektra was a pleasant experience. Elektra is very knowledgeable and went above and beyond with questions and on delivering my new bike to my work place. Elektra is a credit to North Oxford BMW .

April 11, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi Paul, Thank you for taking the time to leave such a lovely review for the team, your feedback is greatly appreciated. It's really pleasing to know that your experience has been so positive! We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Good

I was thoroughly impressed with my recent experience purchasing from BMW North Oxford. Elektra was tremendously helpful, and by very readily arranging test rides allowed me to make the best decision. The entire team have a positive attitude and are more than willing to assist, while the overall service was exemplary.

April 11, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Hi John, Thank you for taking the time to leave such a lovely review for the team, your feedback is greatly appreciated. It's really pleasing to know that your experience has been so positive! We certainly look forward to speaking with you again in the future.

Advertisement
Rated 5 out of 5 stars

Great Experience

I’ve already recommended North Oxford to my motorcycling mates. From the first phone call with Elektra, to the bike exchange less than a week later, everything went smoothly. My p/ex was valued via photos, the offer was very good, and the communication before and during handover was super.
They will be my first port of call next time I change.

April 9, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Thank you for taking the time to leave such a lovely review for the team, your feedback is greatly appreciated. It's really pleasing to know that your experience has been so positive! We certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Fantastic Service

Fantastic service as always. Thank you to Simon and the team for looking after me.

April 7, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Thank you for the great review Elizabeth, Darren. We'll look forward to seeing you again in the future.

Rated 5 out of 5 stars

Op Commando

I recently PX'd my beloved Norton Commando 50th Anniversary for a more up to date Triumph Speed Triple. Even though both bikes are not BMW branded bikes, the transition of the deal was executed by Elektra to the highest of standards. Top class comms via emails and telephone calls secured the deal. On the day of the exchange, everything was done perfectly.
This is my second PX deal with Oxford Motorrad and would highly recommend the dealership and inviting staff to anyone looking to secure their next deal.

April 7, 2022
Unprompted review
North Oxford Motorrad logo

Reply from North Oxford Motorrad

Thank you for the great review Stuart. Elektra and the team will be delighted, we certainly like to go above and beyond for our customers. We'll look forward to seeing you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look