NorthWestPharmacy.com Reviews 

14,562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 842 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight significant cost savings on medications, often finding prices much lower than in the US, even with insurance, making necessary prescriptions affordable. The overall service is frequently described as excellent, with efficient, reliable, and top-notch support provided throughout the process. People find the ordering process remarkably easy and seamless, with prompt processing, timely delivery, and clear communication regarding their prescriptions. Additionally, the staff and customer service agents are consistently praised for being exceptionally helpful, friendly, professional, and informative.

What people talk about most

Price

Customers consistently note positive experiences with price, often highlighting significant savings compared... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency, helpfulness,... See more

Order

People report positive experiences with order, highlighting that orders are completed quickly and processed... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, excellent... See more

Staff

Users describe positive interactions with staff, consistently finding them professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pretty seamless customer service phone numbers, excellent website. Too many marketing emails about misc. drugs, but we absolutely have to have them for certain medications that are too pricey here in... See more

Company replied

Rated 5 out of 5 stars

I moved and supplied them with the wrong address. Customer service was very help full in looking up the shipment and seeing that it was returned to sender and probably lost in customs from US to Canad... See more

Company replied

Rated 5 out of 5 stars

I have saved money by purchasing my inhalers thru NorthWest Pharmacy. It is easy to reorder and my medication comes in an orderly fashion. I am thankful to be able do do this thru this pharmacy.

Company replied

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,562)

758 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professionalism

Professionalism. Always reliable.
I want to thank Ivory, of the International Dept. who has been a wonderful person always helpful

March 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Juan,

Thank you for your kind feedback. We’re glad to hear you’ve consistently experienced professionalism and reliability, and we appreciate your recognition of Ivory — we’ll be sure to share your thanks with them.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Excellent service and communication

Anytime I call to get help or information. Everywhere is always very nice and understanding with information that’s necessary.. I hope prices stay affordable since I continually buy Flovent for my cats asthma. Thank you, everyone

May 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Constance,

Thank you for sharing this thoughtful feedback. We’re glad to hear that our team has consistently been helpful, kind, and informative whenever you’ve reached out. We understand how important Flovent is for managing your cat’s asthma, and we’re committed to keeping our pricing as affordable as possible.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest Pharmacy has provided me with…

Northwest Pharmacy has provided me with Flecainide for several years. It is very easy to order from Northwest and order is delivered on time. I highly recommend Northwest Pharmacy for your prescriptions.

March 18, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sharon,

We are thrilled to hear of your positive experience with us. We truly appreciate your recommendation and your continued trust in us.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Excellent Pharmacy All Around.

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands and thousands of dollars each month.

May 19, 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear JB,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I always have great service from…

I always have great service from Northwest Pharmacy. They have excellent pricing and keep you informed on the progress of your order.

April 24, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear David,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to order

Easy to order, great notification, pricing, delivery

April 30, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jean,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

The customer service is just fantastic

The customer service is just fantastic. Very informative, courtious, helpful and knowledgable. The pricing is very good also. Ordering my scripts is so easy and simple I love it.

April 17, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Marianne,

We are happy to hear you had such a wonderful experience! We really appreciate your patronage and look forward to serving you in the future.

The NorthWestPharmcy.com Team

Rated 5 out of 5 stars

Very professional from ordering to…

Very professional from ordering to delivery. With all the tariffs etc, the delivery was quicker than anticipated. I will continue with NW Pharmacy with trust and gratitude.

May 27, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Deanne,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always reliable

Always reliable, always helpful, and prices are affordable.

February 9, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jodi,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Price,Service

April 20, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Long Time NorthWest Pharmacy Customers

Our family has used NorthWest Pharmacy for many years. Their customer service is top notch. I can always be assured that our order will arrive in a timely fashion and will be of the highest quality.

February 28, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Nancy,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I have been doing business for over 16…

I have been doing business for over 16 years and have never had any problems. The meds i order are the same meds that I were getting in the United States but are a lot cheaper. Very nice people that really care about their customers.

May 25, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear William,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I received my meds in a timely matter…

I received my meds in a timely matter considering the distance. No issues with the trelegy ellipta. The cost was the factor for my buying from NorthWestPharmacy

May 18, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Frank,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

A truly upright and responsive service.

They are always as helpful as they can be, reliable and honest. I can't think of a thing I would want them to do differently.

May 11, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Madeline,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

excellent Pharmacy

I have been using this Pharmacy for a few years for my cat's asthma medication. They are fairly priced, efficient, professional and have excellent customer support. I highly recommend them.

Sari Reis

May 22, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sari,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

Great prices and great website

Great prices and great website. Thanks

March 11, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Hugh,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always quick and efficient!

May 7, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Janet,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Extremely happy with Northwest…

Extremely happy with Northwest pharmacy. Their customer service is excellent and prices beat USA BIG Parma prices by far.

May 20, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Deborah,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

My experience was great as always

My experience was great as always. Very Helpful and honest in every respect. Awesome!!!!!....

May 20, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sylvia,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Easy to use website

Easy to use website, but prices are now longer beneficial with added tariff fees.

May 19, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Paul,

Thank you so much for sharing your feedback. We’re really glad to hear that you find our website easy to use, and we completely understand how frustrating the added U.S.‑imposed tariffs can feel.

These tariffs are a government requirement, and we’re obligated to collect and remit them so that U.S. Customs can clear packages for delivery. Even so, we work hard behind the scenes to keep overall costs as low as possible for our customers.

We also want you to know that we offer a Lowest Price Guarantee. If you find a lower total price—including shipping—from any CIPA‑certified international or Canadian pharmacy website, NorthWestPharmacy.com will beat it. Conditions and limitations apply, and full details are available in our legal Terms of Sale and Conditions.

If you’d like to place a price‑matching order, our Patient Care Specialists would be happy to help. Just give us a call and let them know you’d like to apply a price‑matching price.

The NorthWestPharmacy.com Team

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