It's near impossible to eat perfect in modern times. I started having allergic reactions to certain food and body products about 8 years ago. Toxin Buster Charcoal has been a God send and kept me out... See more
Company replied
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See what reviewers are saying
YAMOA is my go-to in order to help me survive my grass/ tree-pollen allergy.. unlike shop-bought drugs, it doesn't cause drowsiness, nor create side-effects. I can honestly say I'd be lost without it!... See more
Company replied
I just received my shipment, so I can't comment on how this product has helped me yet, but I ordered it for my husband more years ago than I can count and after six months on it his allergies because... See more
Company replied
This product is a complete game changer for me. Im a chronic asmatha sufferer who been admitted too many times to mention. Since taking this my asthma is barely even noticable, life improved as a re... See more
Company replied
Company details
Written by the company
Unique Natural alternative health and beauty products. Yamoa Powder and Capsules, Arthromend, Toxin Buster Charcoal, Shade & Rokai All-Natural Sunscreen.
Contact info
PO Box 197, SA31 9FH, Carmarthen, United Kingdom
- 01865 355515
- sales@not-the-norm.com
- www.not-the-norm.com
4.8
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amazing company
Amazing company, amazing customer service. I could not recommend Not The Norm highly enough! It’s so lovely to see a company working hard to make eco conscious products more accessible to buy.
October 2, 2019
Unprompted review
Reply from Not the Norm Ltd
Awww!! Thank you Lucy, so happy we have been able to work with you! :)
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Great initiative supportive of aims and policy
I am very supportive of moving away from products which include plastics and want companies to succeed like Not the Norm. I am impressed by the ethical policy but although I haven't tried the "Shade" sunscreen yet (in the next couple of weeks) I noticed it was pocket sized and the advertising says 15ml BUT it is tiny and I really don't know whether I will get more than a couple of uses. I have just noticed I ordered 2 and received one. The hair serum is fine. There was quite a bit of packaging but it is difficult with a small order.
October 2, 2019
Unprompted review
Reply from Not the Norm Ltd
Sorry to have disappointed you Viv, we have contacted you by email and sent the missing tin of Shade out to you with a gift by way of apology. Please come to us directly in future so we can have a go at remedying any issues with orders before reviewing - there's seldom an issue we can't easily fix!
as there name states
as there name states. great customer service experience
September 15, 2019
Unprompted review
Reply from Not the Norm Ltd
Thank you so much Andrew for taking the time to leave this review, we're happy to have been of service to you. :)
A good product
A good product, delivered in good time. Only one small niggle in that the instructions for use could do with an English translation.
September 3, 2019
Unprompted review
Reply from Not the Norm Ltd
I wonder if you got our product mixed up with another company's? All our instructions for Yamoa are in English, but that's OK, we'll accept the 5 stars anyway...!! ;)
Great company to do business with
Very happy with products and delivery.
I cannot recommend the Yamoa tablets enough for anybody who suffers with hayfever. These have reduced my symptoms massively and no longer have the need for daily anti-histamine tablets.
Thank you :)
August 16, 2019
Unprompted review
Reply from Not the Norm Ltd
So wonderful to hear that we've helped you with Yamoa, thank you so much for taking time to post your review. :)
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Item arrived quickly an well packaged
Item arrived quickly an well packaged, e-mail communication kept me up to date and included information on use of product.
Product was shades all natural no chemical sunscreen. Has worked well without issue following instructions given. Used on sensitive skin on face and had been great.
August 14, 2019
Unprompted review
Reply from Not the Norm Ltd
So pleased you like Shade All-Natural Sunscreen Eloise, thank you for taking the time to review us on Trustpilot! :)
Brilliant product
Brilliant product
Especially if like myself you're transgender.
Really help me out with keeping the facial growth .
Wishing there was something for area like chest.
Also I found the owner of the company to be very friendly and helpful
August 14, 2019
Unprompted review
Reply from Not the Norm Ltd
Fabrice, I am so happy to see your review on Trustpilot, thank you so, so much for taking the time to review us! ;)
Easy to use site and quick delivery
Easy to use site and quick delivery. Arrived as expected.
August 13, 2019
Unprompted review
Reply from Not the Norm Ltd
Very pleased to hear you are happy with our service, thank you for taking time out of your day to post a review. :)
Great service & product
August 10, 2019
Unprompted review
Reply from Not the Norm Ltd
Very pleased to hear you are happy with our service, thank you for taking time out of your day to post a review. :)
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Reply from Not the Norm Ltd
Very pleased to hear you are happy with our service, thank you for taking time out of your day to post a review. :)
Very quick service and trustworthy…
Very quick service and trustworthy team, thanks!
July 17, 2019
Unprompted review
Reply from Not the Norm Ltd
Very pleased to hear you are happy with our service, thank you for taking time out of your day to post a review! ;)
All natural and plastic free
All natural and plastic free. An excellent product!
July 16, 2019
Unprompted review
Reply from Not the Norm Ltd
Hi Alicia, so pleased you like Shade All-Natural Sunscreen! Thank you for taking the time to review. ;)
Amazing
Amazing, unique products that are really effective. I bought the petplus and yamoa, both for my cats and I am very happy with how they are working for them to support their raw fed diet.
Customer service is excellent, delivery very fast and the owner of the company is very knowledgeable about her products. I would not hesitate to recommend them.
July 14, 2019
Unprompted review
Reply from Not the Norm Ltd
Very pleased to hear you are happy with our products and service Karma, and that your cats are benefiting and becoming more healthy, thank you for taking time out of your day to post a review. :)
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everything goes smooth and i get what i…
everything goes smooth and i get what i want
July 12, 2019
Unprompted review
Reply from Not the Norm Ltd
That's wonderful John, thank you so much for reviewing. What could we do differently to get 5 stars from you?
Reply from Not the Norm Ltd
Very pleased to hear you are happy with our service, thank you for taking time out of your day to post a review! ;)
Reply from Not the Norm Ltd
Very pleased to hear you are happy with our service Ricky, thank you for taking time out of your day to post a review! ;)
Amazing staff and product
Amazing staff and product. We bought in bulk for our marine team as we are constantly on the beach and in the sea running events. We need the protection and this product is the BEST! Highly recommend. A little goes a long way to, it goes on easy and smells amazing. Just make sure you re-apply when you get out of the water (although that's the same with all sun cream). Plastic free and eco friendly suncream made it the UK, what a dream!!!!
June 18, 2019
Unprompted review
Reply from Not the Norm Ltd
It's been an absolute pleasure to work with you and the Cornish Wildlife team! So pleased you like Shade All-Natural Sunscreen! Many thanks for taking valuable time out of your busy day to post a review on Trustpilot, it's much appreciated! :)
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Great service Excellent product!!
May 12, 2019
Unprompted review
Reply from Not the Norm Ltd
Thanks Erran! We aim to please. ☺️
Just amazing people with amazing…
Just amazing people with amazing products
May 12, 2019
Unprompted review
Reply from Not the Norm Ltd
Awwwww! Thank you Engin!
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