Notrunofthemill Reviews 

12
TrustScore 4.5 out of 5

4.4

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Company details

  1. Shopping & Fashion

Information provided by various external sources

For a life less ordinary choose Notrunofthemill! From an old mill in Devon, we send inspiring gifts, lifestyle products & much more - Free UK delivery available


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

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Rated 5 out of 5 stars

Great service

I live not too far from this shop, but what I wanted had a special online only discount.
I ordered some other bits too and got free delivery. I chose not to select the express delivery and went for the basic (no rush) to save them a bit of expense.
I ordered it at 1.30pm and it was delivered at 4.30pm the same day! Amazing customer service.
I would definitely recommend them.

As a message to the mill - if you had click and collect, I'd have been happy to have done that and collected it next time I was passing.

July 26, 2024
Unprompted review
Notrunofthemill logo

Reply from Notrunofthemill

Thank you for your review. We are very happy to hear how pleased you were with our customer service. We do offer a 'Click & Collect' service for local customers. If you order from our website before 10am you can collect in store, with FREE parking between 12pm - 5pm the same day! Just add 'collect in store' in special instructions at check out.

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company!
At first I was sceptical being that this company didn’t have many reviews on here but I took a chance as they was selling a Charlie bear that I couldn’t find anywhere else
I managed to get my bear and would highly recommend this company! And will be buying from you in the future
Thank you

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I'm incredibly impressed. Ordered and received (on almost the opposite end of the country) within less than 24 hours. Would absolutely buy from here again - highly recommend.

June 29, 2023
Unprompted review
Notrunofthemill logo

Reply from Notrunofthemill

Thank you for taking the time to post a review. We are very happy to hear you received your order promptly and received great customer service.

Rated 5 out of 5 stars

Good company

The website was clear and the speed of delivery was great. Great reviews on trustpilot and they deserve it. Just put my 2nd order in

October 28, 2022
Unprompted review
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Rated 5 out of 5 stars

The Liquid Soap I Ordered Got Lost

The liquid soap I ordered got lost in the post, although I alerted them to the issue on Saturday night they got back to me straight away. I was sent a replacement which arrived very quickly. The customer service was brilliant and there was no stress with the problem at all.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

Truly amazing service

I am so impressed with the service provided by this company!
Despite the extremely difficult situation all businesses are at the moment, due to the pandemic, their customer service is incredibly fast in their response.
My order was prepared and shipped even faster.
I’m absolutely delighted with the quality of the products and how carefully they were packed. I will definitely keep an eye on their new products and order again soon.

April 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Reliable

Reliable, quality product, fair price, good service. Never normally recommend - this time no hesitation - thanks

July 20, 2018
Unprompted review
Rated 5 out of 5 stars

Not Run of The Mill....................better!

I ordered a Voyage Maison Bramblewood Cushion on Sunday and expected it to take up to five working days to get to me, the web site did state you could pay for express or next day delivery, but on check out it just defaulted to free post and packing. I was most surprized to receive The Cushion on Tuesday, sent out as next day delivery, which not only is a nice gesture, but totally unexpected!

Cushion wrapped up great and looks great also, would have NO hesitations on recommending The Company and certainly I will be ordering again.

June 28, 2018
Unprompted review

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