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NOW Finance Reviews 

2,370
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being friendly, helpful, and professional. The service and customer support are consistently highlighted as excellent, with many appreciating clear communication and quick responses. People found the overall process and user experience to be simple, straightforward, and stress-free, often noting fast turnaround times. However, some customers noted difficulties with the application process, describing it as complicated or requiring excessive information. A few others felt staff interactions were unhelpful, with some experiencing a lack of communication or feeling their concerns were not adequately addressed.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the fast, simple, and efficient process,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, clear... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more

Company replied

Rated 5 out of 5 stars

I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more

Company replied

Rated 5 out of 5 stars

Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more

Company replied

Rated 5 out of 5 stars

NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more

Company replied


Company details

  1. Non-Bank Financial Service

About NOW Finance

Written by the company

Personalised Lending Made Simple

NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.

Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.

Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.


Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142

Personal & Car Loans made simple

Written by the company

NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
Check your personalised quote online in minutes and easily complete your online application straight from your phone.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142

A faster way to apply for a loan

Applying for a personal or car loan with NOW Finance is quick and straightforward:


- Check your personalised quote online

- Complete your application in minutes

- Manage everything digitally

From quote to conditional approval, the process is simple and convenient.

Get My Rate

Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142


Contact info

Promotion box for NOW Finance

Award-winning Personal & Car Loans

Get your personalised quote with no impact to your credit score.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(2,370)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t thank Now Finance enough for…

Can’t thank Now Finance enough for being a life saver.When I had no idea what to do, they stepped in and made the process simple, fast and stress-free. Their support genuinely felt like a lifeline. Highly recommend to anyone needing help during tough times 🙂

April 8, 2026
Rated 5 out of 5 stars

Now Finance was a pleasure to deal with…

Now Finance was a pleasure to deal with and it was made so simple to apply for the loan and a fast turnaround too. Will definitely continue dealing with Now Finance and I highly recommend them to anyone

April 7, 2026
NOW Finance logo

Reply from NOW Finance

Hi Steve, thank you for your 5 star review and for recommending Now Finance. It’s great to hear the application was simple and the turnaround was fast for your loan. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Where so easy to deal with

Where so easy to deal with, was quick easy stress free, highly recommended if you need a loan, an very good intrest rate..

October 14, 2025
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Reply from NOW Finance

Hi Ryan, thank you for your 5 star review and for recommending us. We are glad you found the loan process quick, easy and stress free.

Rated 4 out of 5 stars

They gave me a go when my credit rating…

They gave me a go when my credit rating wasn't the best

February 11, 2026
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Reply from NOW Finance

Danielle, thank you for sharing that we were able to help. We appreciate your 4-star rating. We’ll keep working on making the process even smoother so we can earn that fifth star next time.

Rated 5 out of 5 stars

Really good to deal with

Really good to deal with, nice staff and easy to go though the steps.

March 31, 2026
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Reply from NOW Finance

Hi Aaron, thanks for sharing that you found us really good to deal with and that the staff made the steps easy to work through.

Rated 5 out of 5 stars

Instant finance approval

Amazing finance co had money in the bank in 2 days interest rates are reasonable and affordable.

March 30, 2026
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Reply from NOW Finance

Hi Peter, thank you for the 5 star review and for sharing how quickly your finance was approved. It’s great to hear you had funds in your bank within two days and found the interest rates reasonable and affordable. We appreciate you choosing us and hope your finance continues to work well for you.

Rated 5 out of 5 stars

Secure & simple to use app.

The overall experience of applying for a loan & being able to repay it in my own designated timeline & with minimum impact on my wages, was fantastic.
Very low rates (in comparison to other lenders) & a simple to use app. Absolutely put my bank to shame.
I knew my account was very secure with NOW.
Would not hesitate to use NOW again.

April 1, 2026
Unprompted review
NOW Finance logo

Reply from NOW Finance

Hi Carmel, thank you for the 5-star review and for sharing how simple and secure you found the app. It’s great to hear the flexible repayments and low rates worked well for your budget. We look forward to helping you again whenever you need.

Rated 5 out of 5 stars

Now finance were fantastic

Now finance were fantastic , gave me a good Interest rate and low or no fees for my car loan . Other lenders quoted me outrageous interest rates and huge fees …yes you Lendlab and Driva !

Highly recommend NOW finance .

March 24, 2026
NOW Finance logo

Reply from NOW Finance

Hi Michael, thank you for the 5 star review and for recommending NOW Finance. It’s great to hear you were happy with the interest rate and low fees on your car loan, especially compared with other lenders. We’re glad we could make the process straightforward for you.

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service

March 18, 2026
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Reply from NOW Finance

Hi Raymond, thanks for taking the time to share your feedback. It’s great to hear you found our service fast and friendly, as that’s exactly what we aim for!

Rated 5 out of 5 stars

Very helpful staff

March 17, 2026
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Reply from NOW Finance

Hi Tanja, thanks for sharing your feedback and for the 5-star rating. I’m glad to hear our staff were very helpful during your experience.

Rated 5 out of 5 stars

Simple process

Simple process, very smooth right up to settlement.

March 11, 2026
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Reply from NOW Finance

Thank you for sharing your feedback. We’re glad everything went as expected and look forward to helping you again if you need us in future.

Rated 5 out of 5 stars

Nothing was a problem

Nothing was a problem. Very helpful team and every quick to respond to emails.

March 5, 2026
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Reply from NOW Finance

Hi David, thank you for the 5 star review and your kind words. I’m glad to hear our team was very helpful and quick to respond to your emails, and that nothing was a problem throughout the process.

Rated 5 out of 5 stars

Efficiency

Dealing with staff was very kind

March 10, 2026
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Reply from NOW Finance

Hi Jose, thanks for your 5-star review and for noting how kind our staff were to deal with. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good prompt service

Good prompt service

February 23, 2026
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Reply from NOW Finance

Hi Mark, thank you for your positive feedback on our prompt service. We're pleased to hear the speed of our process met your expectations.

Rated 5 out of 5 stars

Great company and fantastic service

Great company and fantastic service. My loan application was processed without any hassle and Now Finance was a pleasure to deal with

March 2, 2026
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Reply from NOW Finance

Hi Matthew, thank you for your 5-star review. I'm glad to hear your loan application was processed without any hassle and that you found NOW Finance easy to deal with. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

The best loan company I have ever used

The best loan company I have ever used. Always quick and easy and very professional.

February 25, 2026
NOW Finance logo

Reply from NOW Finance

Hi Trinity, thank you for the 5 star review. It’s great to hear the process was quick, easy and professional. We look forward to helping you again if you have any future loan requirements.

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