Product was just as described. Very happy with them right now. Definitely would purchase them again. Shipping was fast. Fedex is really letting ntw down. Their service is terrible. I had a very hard t... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ordered 2 tires From National and tracking indicated a shipping label was created but there was no movement after a few days. I called and an actual customer service representative answered and reaff... See more
Company replied
I’ve been a customer with NTW for about 13 years now, from purchasing square body Chevy parts to items for my newer ram trucks also. Always super fast shipping and the products received were always go... See more
Company replied
yall did a great job mounting and balancing my new 34x10.50x17 swamper ltbs!! the only thing i can complain about was shipping but that was fedex......it took a 3 day delivery to get the four tires an... See more
Company replied
Company details
- #6 of 8 best companies in Tire Shop
- #30 of 75 best companies in Auto Parts Store
- #42 of 90 best companies in Car Accessories Store
Written by the company
National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.
Contact info
Garden Court 5, 26003, Wheeling, United States
- 1-(800)-847-3287
- info@ntwonline.com
- www.ntwonline.com
4.5
Excellent
772 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You guys were quick with my order just…
You guys were quick with my order just would be nice if the carrier would ship all tires together got 3 but somehow 1.ended up.in new Mexico
April 4, 2023
Reply from National Tire & Wheel
Zach,
Thanks for the order and the review. I'm sorry that you had an issue during shipping. Unfortunately, we do not have a lot of control over the shippers once the order leaves our building. I just tracked the 4th tire. It looks like it is out for delivery today. If you have any more issues, give us a call.
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Great customer service and attention to…
Great customer service and attention to detail. Quick shipping and all around good buying experience
April 1, 2023
Reply from National Tire & Wheel
Brad, Thanks for the order and the review, we appreciate both.
Reply from National Tire & Wheel
Tim, Thanks for the order and the review, we appreciate both.
Fast and easy
March 24, 2023
Reply from National Tire & Wheel
Keon, Thanks for the order and the review, we appreciate both.
Unbelievable service
Unbelievable service. Call me within an hour with a question I had missed.Bought a package deal with 35 inch tire on Thursday, delivered Monday noon. Highly recommending to my 4x4 family. I will be repeat buyer.
March 20, 2023
Unprompted review
Reply from National Tire & Wheel
Thanks Dan, We appreciate the order and the review. I hope you enjoy your tires and wheels.
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Fast Shipping Awesome Product Awesome Customer Service
Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Customer service is just as good. Had questions and received honest and accurate answers. Thanks for the great service. Will definitely order from this company again in the future.
March 4, 2023
Reply from National Tire & Wheel
Thanks Johnny, We appreciate the review and the business.
Great and caring customer service,and…
Great and caring customer service,and fast shipping, though I'm not a big fan of how you have to track the shipment other than that great experience
March 2, 2023
Reply from National Tire & Wheel
Thanks Spencer, we will look into the tracking issues. We appreciate the feedback.
Reply from National Tire & Wheel
Thanks Matt, we appreciate the order and the review.
I bought swampers.SAM2-85 they had them…
I bought swampers.SAM2-85 they had them in stock.
February 28, 2023
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
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Love my tires
February 24, 2023
Reply from National Tire & Wheel
Robert, That's the kind of review that we love to see! Thanks for the order and the review.
Best communication in the business!
They shipped five tires four of them showed up one did not. I emailed within 20 minutes. I had a response and follow ups one right after another receive the fifth tire at no fault of them. It was all on the shipping carrier FedEx, but they stayed in communication really well great company to deal with.
March 1, 2023
Reply from National Tire & Wheel
John, Sorry that you had a shipping issue but we are glad that we were able to resolve it. Thanks for the order, we appreciate the business and the review.
In stock and fast shipping
Had the tires I wanted in stock. Shipping was almost too fast. Ordered them Wednesday, they arrived Saturday. Easy transaction.
February 22, 2023
Reply from National Tire & Wheel
Chad,
Don't hear that shipping was TOO fast very often. LOL Thanks for the order and the review, we appreciate both.
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i had my tires and rims in a couple of…
i had my tires and rims in a couple of days , so fast awesome service, and looks awesome on my jeep these guys know there stuff .
February 15, 2023
Unprompted review
Reply from National Tire & Wheel
Pablo, Thanks for the business and the review, we appreciate both.
2021 F350 single cab dually
This the only place to buy custom tires for work trucks in the tree industry. I was able to put narrow 35's on a 2021 F350 dually with stock suspension. 2" wheel spacers in-between the rear wheels allow the truck to now be off road ready.
February 8, 2023
Reply from National Tire & Wheel
Matt, Glad everything went well. Thanks for the order and the review.
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
My order was taken promptly
My order was taken promptly, my tracking was accurate. Sales people were helpful.
Even though one of the items has taken longer than anticipated. The communication has been top notch.
I will definitely be purchasing more through National Tire and Wheel in the future.
February 8, 2023
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
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Easy website to find the tires I wanted…
Easy website to find the tires I wanted and they shipped extremely fast
January 25, 2023
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
The best price I could find on-line and…
The best price I could find on-line and fast shipping
February 1, 2023
Reply from National Tire & Wheel
Thank you for the order and the review, we appreciate both.
Great customer service!!
Great customer service!!! Let me know the tires were on backorder and when to expect delivery.
January 17, 2023
Reply from National Tire & Wheel
Thank you for the order and the review, we appreciate both.
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