Nutec Insulations Limited Reviews 

364
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, often noting their tidy work during installations and the fast, attentive service provided. Many are also satisfied with the product's quality, highlighting its superior performance and the immediate benefits felt, such as improved temperature regulation. However, some customers also noted concerns regarding the pricing and sales approach, with several people feeling pressured by sales techniques. Reviewers mentioned initial quotes were sometimes inflated and required negotiation, with proposed costs significantly higher than alternative solutions.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Product

Customers had positive experiences with the product, with many praising its effectiveness in improving home... See more

Quality

Customers consistently note positive experiences with quality, praising the workmanship and the finished... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding the initial quoting process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent work from Mark , kaylem fitters . They were so obliging helped inbeverywsy they could , cleaned away all rubbish and re put boxes back into loft . 2 lovely pleasant guys . Mark assessor... See more

Company replied

Rated 5 out of 5 stars

The salesman Robert Callaghan was excellent, very thorough and very informative. Pleasant manner too. I hesitated afterwards as I realised I couldnt really afford the price quoted but the price was ad... See more

Company replied

Rated 5 out of 5 stars

Amazing fast and perfect service and very good product installed by Kelvin and shane. Praise must also be given to the surveyor Akash Singh who was very professional and explained the whole process... See more

Company replied

Rated 5 out of 5 stars

Had my insulation fitted yesterday after I called them for a quotation they were my third quote and were marginally cheaper than the other two but the sample I was showed was far superior to the other... See more

Company replied


Company details

  1. Insulation Contractor

Written by the company

Nutec is one of the UK’s leading installers of Space Wrap, used to insulate lofts and roofing. Based from our Head Office in Wolverhampton, we have installers operating throughout the UK, installing in both residential and commercial properties. As a result, we work closely with our customers to help them make the right decision when it comes to loft insulation. Nutec Insulations are Licensed Contractors in the UK, using qualified and Expert Installers, providing you with the most professional, cost-effective installation in the industry. We are proud to be FCA approved, ensuring our clients that we operate with the highest levels of professionalism and ethical standards in the industry. What is Space Wrap Insulation? Space Wrap is superior to other mediums because of its highly reflective properties and multi-layer construction of technologically innovative materials. When it comes to loft insulation, people often refer to fiberglass or mineral wool. There is, however, another type. This insulation is often overlooked or not even known about. That material is known as Space Wrap. Space Wrap often leaves people doubting its ability to insulate due to its thickness compared to other materials like fibreglass. Rest assured the increased flexibility and advanced technology means it far outweighs all previous efforts. It also means we can install Space Wrap in your conservatory or loft without compromising head room or air quality. Need some more technical information? The roof is a vital part of any home. It protects us from all nature of different weathers – rain, wind, snow and sun. But the roof, and the loft space beneath it, is also one of the main factors of heat loss. Additionally, it can also lead to poor ventilation, condensation, mould and water infiltration.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

364 reviews

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No recent history of asking for reviews

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Replied to 51% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(364)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

Robert Fodor , Sean Marden , Ian , Lee and Lex

Sean Marden , the surveyor , arrived at the appointed time on Monday 23rd Feb to discuss and explain everything about the product . He was very polite and helpful and answered all my questions. l then spoke over the phone and agreed the final price with Robert Fodor (the MD of Nutec) . The install team led by Ian and his assistant Lee arrived on Tuesday 24th to start work on the space wrap. The following day Lex arrived to help Ian and Lee complete the work .All 3 gentlemen worked hard , cleaned up afterwards and were friendly and polite throughout . I can highly recommend this company and their staff and am delighted with the 25 year warranty I have received from Nutec.

February 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Cold calling me constantly and I am…

Cold calling me constantly and I am sick of it.
They are in breach of GDPR. If it carries on I will report them as it is now causing me distress. They have scraped data from somewhere to obtain people's names, number and addresses. The attitude of the ;art person I spoke too was totally unacceptable and just shouted at me down the phone. I was asked to edit this review as it was apparently offensive! Above is my review and an honest account of my experience.

February 25, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

We’re sorry to hear that you feel this way about your experience. However, we would like to clarify a few important points.

We do not scrape personal data or obtain contact information unlawfully. Our contact details are sourced through legitimate and compliant data providers, and we take our responsibilities under GDPR very seriously. We certainly do not intentionally contact anyone who has asked not to be contacted.

We are also concerned to hear the claim regarding the conduct of our team member, as this is not the standard we expect from our staff. If this occurred, we would like the opportunity to investigate it properly.

As we cannot identify your details from this review, please contact us directly so we can look into this and ensure your number is removed from any future contact. You can reach us at admin@nutecinsulations.co.uk and we will address the matter promptly.

We are always happy to resolve concerns respectfully and professionally when they are brought to us directly.

Rated 1 out of 5 stars

Don’t use these people….

Don’t use these people….. totally unprofessional fitters!
Mine was fitted yesterday the fitters turned up 45 minutes late to start…
Then one stood outside most of day smoking and dropping cigarette ends all over my property. When he eventually went into my loft left two huge holes in my ceilings absolute shambles…. Fully trained staff???? No way are they

February 23, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

We’re sorry to hear that you were unhappy with parts of the installation experience.

During the work, two holes were unfortunately created in the ceiling while accessing the loft space. As soon as this was brought to our attention, we acted immediately to resolve the issue the very same day. The damage was fully rectified at our expense and we ensured everything was put right before leaving.

We always aim to provide a professional service and our installers are trained, but on rare occasions issues can occur during loft access in older or restricted spaces. What’s important is that we take responsibility and fix any problems straight away, which is exactly what we did in this case.

If you would like to discuss anything further, please feel free to contact us directly at admin@nutecinsulations.co.uk and we would be happy to assist.

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Rated 3 out of 5 stars

This is an Altered rating from the original Dec 2025

This is my second rating of this company. I do not know how to delete my earlier one dated in December 2025.
6 months after the bad work was done in our loft (covering the house wall including the light switch and the Inverter for our solar panels) two qualified people came from Nutec and removed the Spacewrap from that house wall. I asked for a refund due to the stress I suffered but they refused. I have learnt not to agree to any cold calling in future. When I complained about the pressurised sales technique, I was told that Loft Inspectors was a different firm but when I phoned the number for Loft Inspectors the answer I heard was "Welcome to Nutec Insulation, " Press a number for Loft Inspectors"
So the 2 firms are very close.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

I regret answering

I was stupid enough to agree for their loft inspector to come to our house. At first, he was nice but when he gave us the quote for the job he got pushy. The cost was 7K, but if we agreed there and then, there was a big discount taking the job to 4k. We said we had to think about it, and he left and took the quote away.
From that day, I am receiving between 1 and 3 phone calls a day from this company. I have asked many times to stop!!!

February 20, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

Our loft inspections are carried out to assess the property and provide a quotation based on the work required. Any discounts offered during the visit are part of our standard promotional pricing and there is absolutely no obligation for customers to proceed on the day. We fully respect that homeowners may wish to take time to consider their options.

We also take claims about repeated calls seriously. We do not intentionally continue contacting anyone who has asked to be removed from our records. If this has happened, it may be due to an administrative error and we would like the opportunity to correct it immediately.

As we cannot identify your details from this review, please contact us at admin@nutecinsulations.co.uk so we can ensure your number is removed from our system and address any concerns properly.

We are always happy to resolve matters directly and professionally.

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Rated 5 out of 5 stars

Reluctant Customer

Salesman - straight-talking, informative, personable
Surveyor - efficient, reassuring
Installers - quiet, tidy, effective
Admin - on-the-ball
Overall a good company to do business with!

February 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Very poor customer service .

A very efficient salesman came to inspect the loft & gave us a quote of £6535. He was with us for 3 hours. We signed the contract & paid a deposit of £535. The next day we changed our minds & emailed the company asking for our deposit to be refunded. A senior manager then phoned to say the work could be done for £4000 if we were in agreement. We did not want to proceed & asked again for the refund of our deposit. It is now well over 30 days as per the terms & conditions. We have made several phone calls but still not received our deposit back
UPDATE: 2 hours after posting this review the accounts manager phoned us and refunded the deposit into our bank account. I was asked to delete the review but refused

January 7, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

Hi Mr & Mrs Pember,

In response to your comments, I wish to elaborate and clarify the situation, as what you have written is not altogether correct.

Should there be any cancellations to an order, we always, and I repeat, always pay deposits back to our customers.

On 5th February, we sent out a cheque to you for the full deposit amount and posted it via Royal Mail.

We cannot take personal responsibility for you not receiving your cheque. However, when we found out that you hadn’t received it, the Accounts Department made a bank transfer.

The Accounts Manager did the bank transfer over the phone with Mrs Pember, and both of you confirmed you had received it into your joint bank account.

In return, for doing this so quickly and honestly, The Accounts Manager requested Mrs Pember if something could be done to adjust the negative review. Mrs Pember didn’t hesitate and seemed keen and happy to change and adjust the review, after receiving the bank transfer, but Mr Pember, was against the idea of any changes being made to the review.

Mr Pember, I understand you are unhappy to change the review and cut the phone off on me, but if you still wish to talk, I would be more than happy to have a conversation.

King Regards

Haroon Marshall
Head of Accounts Department

Rated 5 out of 5 stars

Ricky and Dean from the Coventry Team…

Many thanks to Surveyor Akash Singh who carried out a thorough Loft Health Assessment.
Akash demonstrated his professionalism and knowledge, giving me a very comprehensive report and in depth explanation about the benefits of Nutec Space Wrap (with no pressure).
Ricky and Dean from Nutec Insulations Coventry Team were friendly, professional and very informative about the Nutec insulation process throughout the whole installation. I was able to see what they were doing which was very reassuring given the recent discovery of my loft’s condition which consisted of condensation, damp and mould which they heroically dealt with. Added to that, they found a Queen wasp which would have caused other problems later on in the year if not noticed. My loft now looks amazing and is a lot healthier and environmentally friendly. Good job chaps, and many thanks for tidying up after yourselves too.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Marvin & Curtis from the Wakefield team…

Marvin & Curtis from the Wakefield team were great. Very helpful very efficient, kind and polite, they even helped me put my blind back up after they had finished the job. Happy with the work and the full process. Highly recommend

February 10, 2026
Unprompted review

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