SuprNation Ltd Reviews 201

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, describing it as problematic and urging others to avoid it. Customers frequently reported issues with payment, particularly concerning withdrawals, with many struggling to access their winnings due to repeated verification requests and perceived obstacles. The pricing was also a common point of contention, with users feeling that the games did not offer fair payouts compared to other platforms. Some people were satisfied with the customer service and response times, noting quick and helpful interactions. These customers also highlighted fast deposit and withdrawal processes, with funds often appearing swiftly in their accounts.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Website

Consumers express significant dissatisfaction with the website. Many reviewers describe it as a "scam site,"... See more

Price

Reviewers highlight negative aspects of price, with many feeling ripped off and experiencing significant... See more

Refund

Clients share negative opinions on refund experiences, with many reporting significant difficulties and... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero is my rating vile burguling Snakes love taking your money but can't handle any Withdrawals they just invent there own Rules & think that's ok. AVOID at all costs this site needs closing down imme... See more

Rated 1 out of 5 stars

You dont even deserve 1 star.I made 3 deposit and proof of ID and proof of adress, when l made little bit profit try to withdraw , god know how many times l been asked for verification.Please do not g... See more

Rated 1 out of 5 stars

Exactly the same as all the other recent reviews.. robbing lying people. I've already spoken to the ombudsman and shown all emaisl & chats back and forth. He is contacting them direct!!! 'NY SPINS'i... See more

Rated 1 out of 5 stars

Do not believe any of the reviews that say the withdrawal process is quick and or smooth. They will put every barrier possible in the way to stop you withdrawing your funds to the point you wil... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gaming service Provider
  4. Online Casino or Bookmaker

Information provided by various external sources

NYspins offers you a fine selection of slots in a user-friendly, secure and lightning-quick environment, regardless of which device you're playing on


Contact info

2.0

Poor

TrustScore 2 out of 5

201 reviews

5-star
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How this company uses Trustpilot

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Rated 1 out of 5 stars

Absolutely terrible company avoid at…

Absolutely terrible company avoid at all costs ,honestly don't go near them .

Played there for a while had a average run on slots ,it's gambling you win some you lose some ,however on this occasion I won ,upon trying to withdraw my funds my account was restricted from games ,then came the verification process ,which we all know is normal so im thinking no problem ..

Wow could I of been more wrong the stuff they require in order to release your funds is insane (requesting my phone purchase which has Absolutely nothing to do with them)
All account details ,which I provided ,I.d I provided,usual card details used for deposits..
Still no funds!! Just constantly finding a issue in order to avoid paying out ,the amount being over 5k i might add ,currently speaking with solicitor and other professionals to get my funds ..

All screenshots etc taken to prove .

Avoid!!avoid!!avoid!!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

i've given a few of their promotions a…

i've given a few of their promotions a go and have to say, i've been really impressed . not only were they good fun, but i even managed to win a bit of money, which was absolutely brilliant . i'd definitely recommend giving them a try..

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute belter of a site..quick to…

Absolute belter of a site..quick to take your money....here comes the but....try and withdraw money and you'd thought the world had ended....can't get back on site keeps saying my daily session has expired 😂 owed just shy of 700 quid....as for customer support think ray Charles and Stevie wonder are in charge ...sent all relevant docs they asked for...not good enough sent more...haven't heard from them in two days....so last resort I've contacted casion ombudsman and my solicitor.....I only want what's rightfully mine no more no less.... AVOID AT ALL COST

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

A decent UK licenced casino

I am a regular slot player and it is something i consider my hobby, i have been looking for a decent UK casino for a long time and i have most certainly found it with NY Spins.
Great selection of games and what really makes this place 5* is the almost instant withdrawls.
Looking at the negative reviews and i would say they are from people who have lost or not read the terms and conditions of the bonus, for me this is now my number 1 go to casino.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Don't see why so many bad reviews

Don't see why so many bad reviews, I won £450 off the bonus and they paid out in 24 hours. my fiancee then did the same offer won £60 and they asked for verification again. once this was done they paid out in 2 hours. all the bad reviews must be from people who either didn't read the wagering requirements, did not correctly verify the account, or lost and sulking.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

I JOINED MONDAY 27th about 2 pm…

I JOINED MONDAY 27th about 2 pm ..deposited 100 and won so withdrew 750
It said payment pending .when i trued loggjng on latee ut said incalud details so enailed support
Tues 830 got a reply that i emailed them from a different email to the one registered so need to tell them what i used to reguster then send photo id and addressk cofirmation
I told them by reply it must of been a type error but have supplied psssport and 3 sets of bills etc confirmjng full name and address all current ...
Following morning email back again sayjng they need my old email i registered with
So i sent the same reply saying it must of been a typing error but you have all my verification id and when are my winnings being paid ...
Absolutely no reply now and believe they blocked my email
I need advjce about what to do .i have screenshots of winning and even of my withrawal 750 pending ...so effectively stolen my money as i deposited 100 and they havent paid the winnings either ....

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Horrid company

Horrid company. Kept taking me ound in circles for verification documents. Kept sending in lots of info and they kept saying wasn't correct and to send more all the while not sending me my withdrawal.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Well once I decide to withdraw they…

Well once I decide to withdraw they decide to do verification again then once I raise the concerns on the online chat they blocked my account. So I can't contact them other than email that they don't reply to.

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

An absolute nightmare do not deposit…

An absolute nightmare do not deposit money here, the verification process is a shambles, I ended closing my account with them just keeping my winnings, even after supplying the relevant documents...

Never would I reccomend playing here avoid at all costs

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

You dont even deserve 1 star.I made 3…

You dont even deserve 1 star.I made 3 deposit and proof of ID and proof of adress, when l made little bit profit try to withdraw , god know how many times l been asked for verification.Please do not give your hardworking earnings to this scammers.Very bad customer services and basicly they dont want to pay out penny.Scammers...

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Thats are bad scamers i played one game mask of amun this game defend it self from giving me a bonus i dont want explain everything but that experience what i get from playing that game i feel likt been robbed, i know you can win and loos it but that actually was bad experience avoid and find different sources of making little money its not worth it

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Exactly the same as all the other…

Exactly the same as all the other recent reviews.. robbing lying people. I've already spoken to the ombudsman and shown all emaisl & chats back and forth. He is contacting them direct!!! 'NY SPINS'i am told that I should hear back some news/update by the ombudsman by the 14th, be expecting them!! DISGUSTING COMPANY!!!!

October 5, 2025
Unprompted review
Rated 4 out of 5 stars

ChCh NZ Player Happy

im a player from christchurch new zealand and have never had a problemn with NYspins always paid me out as long as u dont bet over $5 when on a bonus, each person i have refered to NYspins all love it too and only one friend didnt get their withdrawral due to bet over max aloud on bonus so all these reviwes saying bad this bad that lost this suck it up man its gambling if u win all the time casino goes broke , however due to the many reviews of people not receiving their withdrawral i do hope u ended up getting in the end ..

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

The site itself is laid out great and…

The site itself is laid out great and easy to use. Some decent benefits with cash back etc every week. To play on, it is actually a good site. However, we are all there for one reason, which is to hopefully win and withdraw a little profit and this part, however, is what seriously changes this from a good online casino to a poor one. In my experience, and this will not be everyone’s experience though there are plenty of reviews indicating similar findings, you have to really FIGHT for your withdrawal with withdrawals rejected, emails back and forth (bear in mind every new request from support restarts the 72 hour withdrawal period again) and lots of jumping through hoops. Its disappointing, as I liked the ease of the site, but that’s probably why its designed that way, to suck you in then avoid any pay outs ever, or at least delay them for as long as possible. Up to this point I still have not been paid, but you know what, ill take it as money well spent as it only cost a few hundred to learn the lesson about this site. If they pay me, ill class it as a bonus, if they dont, which i suspect, a good LESSON LEARNED. EDIT - now paid out in full, but be prepared to suffer for your withdrawal

October 4, 2025
Unprompted review

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