SuprNation Ltd Reviews 201

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, describing it as problematic and urging others to avoid it. Customers frequently reported issues with payment, particularly concerning withdrawals, with many struggling to access their winnings due to repeated verification requests and perceived obstacles. The pricing was also a common point of contention, with users feeling that the games did not offer fair payouts compared to other platforms. Some people were satisfied with the customer service and response times, noting quick and helpful interactions. These customers also highlighted fast deposit and withdrawal processes, with funds often appearing swiftly in their accounts.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Website

Consumers express significant dissatisfaction with the website. Many reviewers describe it as a "scam site,"... See more

Price

Reviewers highlight negative aspects of price, with many feeling ripped off and experiencing significant... See more

Refund

Clients share negative opinions on refund experiences, with many reporting significant difficulties and... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero is my rating vile burguling Snakes love taking your money but can't handle any Withdrawals they just invent there own Rules & think that's ok. AVOID at all costs this site needs closing down imme... See more

Rated 1 out of 5 stars

You dont even deserve 1 star.I made 3 deposit and proof of ID and proof of adress, when l made little bit profit try to withdraw , god know how many times l been asked for verification.Please do not g... See more

Rated 1 out of 5 stars

Exactly the same as all the other recent reviews.. robbing lying people. I've already spoken to the ombudsman and shown all emaisl & chats back and forth. He is contacting them direct!!! 'NY SPINS'i... See more

Rated 1 out of 5 stars

Do not believe any of the reviews that say the withdrawal process is quick and or smooth. They will put every barrier possible in the way to stop you withdrawing your funds to the point you wil... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gaming service Provider
  4. Online Casino or Bookmaker

Information provided by various external sources

NYspins offers you a fine selection of slots in a user-friendly, secure and lightning-quick environment, regardless of which device you're playing on


Contact info

2.0

Poor

TrustScore 2 out of 5

201 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wow the fact that ive sent them my…

Wow the fact that ive sent them my details and they are now asking for a picture of me from waiste up showing the full length of my arm holding the documents that I previously sent I deposited £140 and I asked to withdraw £20 its embarrassing to do the things they are asking I've never known a casino site to do what they're doing I'm not that desperate for £20 pounds but please guys don't play on this site don't give them your money because you won't get any in return they're scamming people and asking for you go to crazy lengths to get your winnings embarrassing yourself looking desperate what a vile company.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

5 stars feedback all is fake

Wow. All 5 stars all account is fake... They only did 1 review and all words describe very similar.. Obviously they collect money but not paying out at all..

When I withdraw money.. Then I can't use live chat.. Its block by pending withdraw

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

This happened to me too a big scam

This happened to me too, I've been waiting for a week for them to put the money in my account, they told me they were checking the documents and the foto weren't clear...,anyway they are big liars
..,let's hope they give us our money back 🙏

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Deposited 500

Deposited 500, all lost, there was writed 10% cash back friday night , few ahours later get my account blocked, because i had account them in duelz, thats why i got blocked..

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Here we go again after withdrawing 50…

Here we go again after withdrawing 50 yesterday and 70 went in my account instantly withdrew 500 and 500 still waiting why so long you asked me time after time for documents 4 times I sent them in no doubt they'll try something to not pay not that there is anything unbelievable I'll update once I receive my winnings.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

1 star – Unreasonable withdrawal delays

I have been trying to withdraw my funds but the casino is deliberately stalling. They asked me for a bank statement, but my bank (NatWest) confirmed they cannot issue a statement covering the dates of my deposits until 19 September. I provided the official transaction history instead, which clearly shows all my deposits via Trustly on 1, 2 and 3 September.

Despite this showing the exact same information as a statement, the casino is refusing to accept it. This is causing unnecessary delays to my withdrawal and goes against fair practice and their licensing obligations.

If they do not resolve this soon, I will have no choice but to escalate to their regulator and ADR service.

September 3, 2025
Unprompted review
Rated 4 out of 5 stars

I love how convenient this casino is .

I love how convenient this casino is .. deposited £115 only take a minute, and withdrawals are just as fast as 2hrs ! It’s one less thing to worry about . Received also a fast response from the customer support about my inquiry ,, not hours later.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

This Company is a scam

This Company is a scam. The wagering requirements before you withdraw is astronomical. Take you money, forfeit bonuses if you press wrong key, while frustratingly trying to withdraw money 💰 where it says real money at the top!!! Stay away. Would give 0 if I could

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Coming from someone that has played…

Coming from someone that has played many of online slots please listen to me when I say do not touch NYSPINS!! Over the course of 2 weeks I have deposited roughly 2.5k and the biggest win I accumulated was just under £150. Put it in the category of sites to stay away from

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

As reported by other gamers this…

As reported by other gamers this company of crooks accept your deposits but hit you with impossible demands for ID and income verification as soon as you ask to withdraw winnings. I had over £1000 to withdraw but despite providing all the documentation they requested in all sorts of ways, they just kept on rejecting the documents provided and eventually classed the withdrawal request as rejected. I would implore you not to use this gambling site. I have never known of a worse site si keep away. Dont waist your money and be aware they have several sites under different names....ask yourself why?

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Terrible experience happily let me deposit and lose 1000s but as soon as you win and try to withdraw got hit with intrusive affordability review. Customer service do not answer your actual questions just a copy paste reply every time and refuse to pay and email final decision
Complete con artist in my eyes and try to make you feel like some criminal.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Easy casino access anywhere...

Best casino I’ve used so far .. easy to log in and play from anywhere.. I like the game and the quick payout process they have . appreciated the support team that go above and beyond to assist me about my pending withdrawal .

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Sorry to say this but New York spins is not what it all seems. I’ve not want anything. I already deposit 160 quid and this is absolutely ridiculous. They offer you free spins for every spoon that you do but at 10 piece shot it’s not really worth it shockingavoid if you can.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Never gamble on this provider…

Never gamble on this provider especially (NYSPINS) I won £31000 playing blackjack which I know will take a while to withdrawal as most casinos don’t like paying out. However I was not expecting support to say conflicting things suggesting that withdrawals take up to 72 hours after that, I was told it can be longer for a larger amount. Fast forward three days I get email that my verification I used to get on to the casino that originally had no issues was now rejected and that I needed to upload more verification to process the withdrawal. Furthermore aslong as the account is not verified the funds will remain in processing. The support team are of no help and god knows how long it will take to receive these funds. Just stick to the big bookies and don’t give these scammers your money. PLEASE STAY AWAY

August 8, 2025
Unprompted review

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