I love the ability to customize the colours. The delivery timeline on this very quick. Unfortunately, the colour of the frame I ordered looked a bit different on the website's customizer rendering. I... See more
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Oakley is a sport and lifestyle brand, built on a legacy of innovative, market-leading optical technology. It manufactures and distributes high-performance sunglasses, prescription eyewear, goggles, apparel, footwear, and accessories.
Contact info
United Kingdom
- www.oakley.com
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Great service and product
It was easy to place my order and…
It was easy to place my order and delivery was fast!
My only complaint was that when my package was dropped off it smelled as if it was in a vehicle with someone smoking weed.
Easy and fast!
Easy to use website, fast service. It was easy to have my prescription verified and the glasses arrived surprisingly fast! The glasses are perfect!
Oakley Custom Line Minor Ski Goggles
Very fast shipping! Love the colors and fit of this custom Oakley ski goggles! I always trust Oakley for making these ski goggles as well as sunglasses. I wouldn’t purchase anything else!
May use AI-assist with repliesRead more

Reply from Oakley
Ordered Gibston XL
Ordered Gibston XL. Box and shipping label said Gibston XL. a set of Falk 2.0 were in the Oakley case...

Reply from Oakley
Great customer service and product
Customer support returned my email in a timely fashion with answers to my product questions.
I love the virtual "try on" feature which helped me figure out if the sunglasses would look good on me which they did!
Oakley stands by product
Actually ordered an incorrect set of replacement lenses. Oakley staff help me find the proper set, order new ones and sent me return information.
3rd time I do prescription from Oakley…
3rd time I do prescription from Oakley a total hit. So happy and satisfied
HORRIBLE PRODUCT!
HORRIBLE PRODUCT!! I just found anold pair of Oakley's. The ones they sell now feel like 3rd world knock offs!! Old ones are almost twice as heavy. They are sturdy, high quality! I cut my ear from the plastic ridge still left from their cheap production! Worst of alll, MORE EXPENSIVE

Reply from Oakley
I got the exact glasses I ordered.
I got the exact glasses I ordered.
Very fast shipping.
Thank You!!!
Color difference
The color of what I received is nothing like what I tried on virtually on the web page. Very disappointed in the product I was sent.

Reply from Oakley
I have many pair of Oakley's my only…
I have many pair of Oakley's my only complaint is that you guys send way to may emails. also I would love to have another 50% coupon as I would buy another pair. Been a fan since 1991. I do wish that your warranty last longer especially for people like me that really take care of sunglasses. Please let me know.
Customer Service Disaster
H00448719573
Ordered shades, lost by courier - this was admission from courier (Evri).
After further investigation and finalling agreeing with what the courier had already admitted, Oakley conceded package was lost by the courier, and offered a replacement.
I declined, as it would now be delivered after I had gone on vacation, therefore pointless, and also, nobody home to recieve package.
Oakley insisted despite my protests that a parcel left on the street would not be there when I returned in 3 weeks, and ignored me, said I would have to the return the package upon my return from vacation.
As predicted, the parcel was NOT waiting on my doorstep upon my return.
I have been chasing this matter since mid July 2026, it is now October 2026.
I have supplied all the evidence possible, emails, courier photo of package on street doorstep, but Oakley persist on following some form of internal investigation process.
The customer service live chat were rude, ignorant, and even tried to give me to the wrong email address to escalate.
I believe they are deliberately procrastinating and ignoring me, in the hope that I will drop the matter and give up.
I love Oakley shades, but I will never buy another pair after this, it's not worth the hassle.
So Happy!!!
The customer service was absolutely amazing. I was able to use a coupon for this purchase, which was great since my other glasses got destroyed unintentionally. I received my glasses quickly and I’m just so happy as always.
Great glasses
Just got a pair of Sutros and love the prizm lens technology. Great sunglasses for sports as well!
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