I have been buying wine from O'Briens shops for years, but, marooned at home by the current lockdown, I recently tried the firm's on-line service. I can have no complaints:the web-site was very easy t... See more
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Delighted with O'Brien's communication, service and products. Spent days trying to purchase and deliver champagne to a friend in ROI from UK but to no avail. Then I came across O'Brien's online. There... See more
I had trouble ordering the quantities I needed for my wedding via the website, and so got in touch with O'Briens to see if they could help out. James A was a big help, sourcing the Malbec we wanted, a... See more
Company replied
Such a breath of fresh air to pop into the Templeogue branch and come out with 3 beautifully gift wrapped bottles of Prosecco… fab service… lovely staff… why would I ever buy booze in a supermarket e... See more
Company details
Information provided by various external sources
O’Briens Wine Off-Licence Group is Ireland's largest family owned drinks retailer. We import directly and exclusively from over 100 wineries worldwide. We have a strong relationship with each of our suppliers which enables us to offer our customers a range of excellent quality wines at the very best value. We also work with local suppliers to deliver a complete range of over 1,000 wines, more than 500 world and craft beers and a constantly growing spirits range from Ireland and around the world. In visiting any of our 33 stores, you will enjoy a unique shopping experience thanks to our modern, contemporary layout, daily in-store tastings, monthly promotions and excellent service from our knowledgeable and friendly staff. Our staff are passionate about wines, beers and spirits and most of them have completed WSET (Wine & Spirit Education Trust) exams. Our online offering is also brought to you by the same innovative team of staff, who provide excellent descriptions of the wines and winemakers, useful serving suggestions & handpicked mixed cases of their personally recommended favorites.
Contact info
33 Spruce Avenue, Stillorgan Industrial Park, Blackrock
- +353 1 2693139
- online@obrienswine.ie
- www.obrienswine.ie
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Hasn’t replied to negative reviews
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Efficient delivery service in difficult…
Efficient delivery service in difficult times. Delivery driver adhered to social distancing rules by attracting our attention and stepping back when he placed the bow on the door step. Excellent wine - exactly what we had ordered Many thanks !
Great to have the delivery to your…
Great to have the delivery to your door. Driver kept social distance!
Excellent service,value and quality
Slower and than usual. “It’s CoVid..” 🙄
Even without CoVid. These guys take ages to pick an order and ship. More than a week....seriously super slow. Small county no excuse.
Had issue w Courier being 2 days later.
Customer Service has no clue.
Clearly don’t track once is paid for and leaves.
Efficient and reliable
Efficient and reliable. Kept me informed about delivery and order arrived on time.Thanks!
Excellent, reliable service as usual! I highly recommend.
Excellent, fast & efficient service as usual. They delivered a present I had to shipped to a friend in Ireland within two business days. I would highly recommend O'Briens.
I will definitely be ordering from…
I will definitely be ordering from O'Briens again! The online shop had a load of selection and the delivery process was ideal. The delivery man went out of his way to ensure that the person that I bought the wine for as a gift got her bottle when she was home from work. He was friendly and efficient! Love this service and would recommend it to anyone looking to buy for themselves or as a gift for others.
The wine came in perfect condition and…
The wine came in perfect condition and well boxed up in secure strong cardboard boxes.
My only gripe is that I couldn't seem to register my loyalty card on the website.
Top marks!
The service was efficient, delivered in the time frame promised. The driver was friendly, understood social distancing and was very helpful in placing the boxes exactly where I wanted them. Great.
Satisfied
Great choice, delivery was fast. Didn’t get loyalty points however for €260 wine purchase.
Thank you my parents are self isolating…
Thank you my parents are self isolating in Tipperary and I’m their only child living in England. Delighted I could get them a little treat to make self isolating a little bit more bearable
Big fan of O'Briens!
My order was delivered within 3 days of ordering - which was a great service considering the challenges of Covid-19. Only thing was that amongst my order I'd ordered 4 bottles of a certain wine and they were not in the box - a different 4 were sent to me (same price as ones I'd ordered, same country of origin and and same colour) - perhaps in 'normal' circumstances I would have been asked in advance if this was ok or a note put in the box to explain the replacements - but this is not the time to be carping over such minor matters when everyone is facing challenging times and I'm sure the guys in O'Briens are working flat out to fulfil orders whilst adhering to the HSE guidelines. O'Briens is my go-to off-licence and I am very happy with their knowledge and friendliness.
my first time buying wine from o briens…
my first time buying wine from o briens online.
very pleased with the service..wine received as they said.
Their descriptions of the wines was good and I have had no disappointments
will use them again
Great service thanks
Great service
Great service, fast delivery, clear website. Selection is good, prices when on special are reasonable
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