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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, highlighting their ability to clean thoroughly and leave items spotless, even with tough stains. Many appreciate the pleasant scents and the eco-friendly, plastic-free nature of the offerings. The customer service also receives frequent commendation for being helpful, responsive, and efficient in resolving issues. However, some customers were not happy with the dishwasher tablets, reporting that they occasionally left white granules or did not clean dishes effectively, particularly with tea stains or baked-on food. A few other people also felt that some products did not live up to their promises, mentioning issues like damaged packaging or a lack of lathering.

What people talk about most

Product

Clients share positive opinions on product, with many praising their effectiveness, pleasant scents, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the effectiveness of products like... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm editing my initial review as I think it related to different dishwasher tabs which we put into the Ocean Saver box to save space. Unfortunately I can't remember which brand they were. Having used... See more

Company replied

Rated 4 out of 5 stars

I love the concept of this brand and some of their products are great (eg. anti-bac spray). Some, less so (eg. bathroom cleaner). But their customer service is amazing. I was having an issue with thei... See more

Rated 5 out of 5 stars

I really love the products from oceansavers. Having tried to find an ethical alternative to the chemical and plastic products and not really finding one that worked effectively, I was pleasantly surp... See more

Rated 5 out of 5 stars

Ocean Saver make lovely, vegan sustainable products that are effective, and the team are lovely. I had mistakenly filled out my shipping address wrongly so my order never arrived but OS sent me anoth... See more


Company details

  1. Cleaning Products Supplier

Written by the company

OceanSaver® exists to save Ocean life from the plastic pollution and harmful chemicals in 28 billion single- use plastic cleaning products created every year. Our plastic-free, plant-based Laundry, Cleaning Sprays, and Dishwashing products clean like the leading brands without harming Ocean life. They are affordable and easy to buy in your local Tesco, ASDA, Ocado, and Amazon. Join over 100,000 people who are saying “pollocks to plastic” and become an OceanSaver today. The Ocean will thank you


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, love popping the wee sachets in a bottle! Cant believe I have spent my life basically buying and throwing away bottles!

January 2, 2023
OceanSaver logo

Reply from OceanSaver

Thanks for your great review Karen! So pleased you've made the switch :)

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Rated 5 out of 5 stars

Return customer

Been using products for a few years now. Wouldn't change.

January 1, 2023
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Reply from OceanSaver

Thanks so much for your review Peter, we're so pleased you're a long standing OceanSaver!

Rated 1 out of 5 stars

Bottle for life

Bottle for life! Only if you're a hamster!
The original product was pretty useless, so I re-filled with a bleach solution. Am only halfway through that and the nozzle will no longer work, whereas the Cif bottle has been re-filled about 5-6 times and is fine.
Will not buy again.

December 14, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Nicolette, I'm so sorry about your experience with our bottle. This certainly isn't the standard we hope for it to keep so it sounds like you have potentially received a faulty bottle. If you drop an email to hello@ocean-saver.com we can sort this out for you.

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Rated 5 out of 5 stars

Plastic free cleaning is the future

I started using Ocean Saver just over a year ago and its maasively reduced my single use plastic consumption and kept my kitchen clean. The lemon degreaser is a must have.

December 1, 2022
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Reply from OceanSaver

Thanks so much for such a great review!

Rated 4 out of 5 stars

Good company but please sellbrush heads without handles!

Dispatch is very quick and items arrived well packaged.The kitchen cleaner is great, this is our second time getting some. Haven't tried the cloths or brush yet. However, the cloths are more expensive than our usual plastic-free cloths but now they've arrived they look a bit flimsy and like they won't last very long - that remains to be seen though. The brush looks great and so do the brush heads. My only complaint is there isn't an option to buy replacement brush heads on their own - only 3 alongside another brush handle. Our last brush handle from another company has lasted us 3 years so far (though needs replacing soon) so we'll have to buy replacement brush heads elsewhere until Ocean Savers stock them separately to the brush handles! For that reason alone it's 4 stars instead of 5.

November 30, 2022
Unprompted review
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Reply from OceanSaver

Hi Ruby, thanks so much for your lovely review. I hope you've since found that your cloths are incredibly sturdy and durable! Once wet, their appearance changes. If you do have any issues please drop us an email at hello@ocean-saver.com and we'd be more than happy to assist. Thanks so much for your feedback about the brush heads, we will pass this on to our product team straight away. We really appreciate you choosing to make the switch to OceanSaver.

Rated 5 out of 5 stars

Everything

Everything! Packaging, products,

December 2, 2022
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Reply from OceanSaver

Thanks so much Linda!

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Rated 1 out of 5 stars

Useless

I bought the bathroom cleaner as always looking for ways to be environmentally friendly. These products looked ideal. Not so. As per other reviews, this is no better than water. No scent, so doesn’t smell clean and left water marks and stains on everything. I had to redo with other tried and tested products. Big fail so won’t buy again.

November 13, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Ann, we're so sorry to hear about this. We'd love to help rectify your experience in some way - drop us an email at hello@ocean-saver.com and we'll be happy to help.

Rated 5 out of 5 stars

Products easy to order

Products easy to order, arrived promptly and I have been buying Ocean Saver products for years and they are always good

November 3, 2022
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Reply from OceanSaver

Thanks for your lovely review, Petra!

Rated 5 out of 5 stars

First time using ocean saver products

First time using ocean saver products. Took a while to arrive but worth the wait. I like that there’s no strong chemical or bleach smell to any of the cleaning products and that they clean really well, especially the degreaser. I’m looking to reduce single use plastic as much as possible, so ocean saver is a big help

November 4, 2022
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Reply from OceanSaver

Thanks for your great review Estelle, we really appreciate it. Your switch to OceanSaver will make a big difference :)

Rated 5 out of 5 stars

Excellent products..they take very…

Excellent products..they take very little space, they are a cheaper alternatives to other brands and they are good for the environment. Win win win all around!

November 1, 2022
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Reply from OceanSaver

Thanks so much for the wonderful review Silvia!

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Rated 1 out of 5 stars

Whilst I applaud the ethos of the…

Whilst I applaud the ethos of the company using plant-based cleaners and cutting down on the plastic in the oceans, I cannot recommend the bathroom cleaner. The tablet took more than 2 days to fully dissolve meaning I couldn't use it when I wanted to. The bottle squirts rather than sprays, and then drips. The cleaner itself leaves streaks on glass meaning I have to go over the surface several times, and it doesn't clean as well as my previous one. Won't be buying again.

October 5, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Caroline, we are really sorry to hear about this. Whilst we appreciate it's been a while since this review was written we would love you to get in touch with us hello@ocean-saver.com so we can rectify this for you. We recommend mixing our Bathroom EcoDrop with warm water to speed up the mixing process. If you're finding your bottle is spraying and dripping it could be that a small piece of the EcoDrop is stuck so we'd recommend rinsing with some hot water. Once again we apologise for the experience you've had and hope that you'll be able to try other products in the range that suit your needs.

Rated 1 out of 5 stars

I’m not convinced this product it…

I’m not convinced this product it anything more than coloured water! My impression of this company was not helped by receiving 3 empty bottles (in error) at first. Why is a supposedly eco company selling empty plastic bottles? Any just ordinary bottles of the type that are thrown out every day. Looking at the people behind this company they seem to be serial eco-entrepreneurs, ie focused on making money rather than producing genuinely low eco- impact product.

October 5, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Stella, we're really sorry to hear you've had a disappointing experience. This is of course not the experience we want to be providing you with. Our bottles are made of 100% Prevented Ocean Plastic. This is 100% recycled plastic that has been sourced within 30 miles of a coastline or major waterway that is put at major risk due to plastic pollution, the plastic is collected before it reaches the Ocean where it would become unusable and then turned in to new products (including our bottles) giving it another life. Our bottles are then designed to be used for life, meaning that the plastic has been kept out of the Ocean. On top of this, using plastic for our bottle option means it's far lighter to transport these than say glass or aluminium. However, we would always encourage customers to use any old bottles they may have lying around the house before thinking of purchasing a Bottle for Life, to make sure that existing plastic's lifespan is being put to work. We can assure you that the heart of OceanSaver is about reducing single use plastic in the cleaning category and beyond, our refills are some of the cheapest on the market to keep eco friendly choices accessible. It's a shame to hear that this is the impression you've developed of OceanSaver as I can assure you it's not the case.

If you are having issues with the product, please do make sure to contact hello@ocean-saver.com and we are more than happy to help you with anything. If you can provide us with your order number we can take a deeper look in to any issues for you.

Thank you for your feedback.
OceanSaver

Rated 5 out of 5 stars

Brilliant.

Brilliant.
Excellent products, good quality, quick delivery, well priced.

October 1, 2022
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Reply from OceanSaver

Thanks so much for sharing such a positive review, Jodie! We're so pleased you're an OceanSaver. If there's ever anything we can help you with drop as an email at hello@ocean-saver.com.

Rated 5 out of 5 stars

Great products

Great products
Fast delivery
Easy to use
Saves the planet

September 30, 2022
OceanSaver logo

Reply from OceanSaver

Thanks so much for your great review! We really appreciate you joining us on our mission :)

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Rated 1 out of 5 stars

'bottle for life' doesn't squirt…

'bottle for life' doesn't squirt properly and the cleaning product isn't great. Will be returning to B&q. I seriously don't think these reviews can be real. The bathroom tab took ages to dissolve and the product did nothing to clean.

September 25, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Paul, we're really sorry to hear about this. It sounds like there may be a small piece of your EcoDrop stuck in the trigger spray which can be easily solved by running some hot water through the whole trigger to dissolve this - if you've not returned your product please do give this a go. If you still have any issues you'd like to discuss please email hello@ocean-saver.com and we'll be more than happy to help you out. We'd recommend mixing our Bathroom EcoDrop with warm water to help speed up the process if that's something you're after :)

Rated 5 out of 5 stars

💙 Ocean Saver

Love Ocean Saver. Been using for a while now & it is super easy to reorder online or grab a refill from Tesco! Used pretty much all the products available & can't say a bad thing about them. Super easy by adding the pod to a bottle and adding water, it is that simple!

September 12, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Thanks so much for such a wonderful review Georgina! We're so happy to have you as an OceanSaver.

Rated 5 out of 5 stars

I recommend Ocean Saver to everyone

I've been using Ocean Saver products for almost 2 years and recommend them to everyone. The pods clean well and I love that I can reuse spray bottles that I already own. They are so simple to use too. The scents are lovely which is an added bonus!

September 12, 2022
Unprompted review
OceanSaver logo

Reply from OceanSaver

Thank you so much Lauren, spreading the OceanSaver word helps us more than you know. Thanks for joining the mission almost two years ago!

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