Ocean Estate Agents Reviews 

5,630
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 746 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how helpful, professional, and knowledgeable the staff are, keeping them thoroughly informed and supported throughout the entire property buying or selling journey. People also deeply appreciate the smooth communication, prompt responses, and friendly approach provided by the team, which makes stressful moments much easier to handle. Some reviewers were not happy with communication issues, noting that certain email responses and interactions felt rude, unhelpful, or unnecessarily abrupt. A few individuals also experienced frustrating delays, unproactive move management, or felt overwhelmed by the numerous forms and administrative checks required during their process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Service

Consumers find service to be positive, highlighting professional teams and helpful staff throughout sales and... See more

Customer service

Customers report positive experiences with customer service, noting that staff are consistently friendly,... See more

Response time

Reviewers highlight positive aspects of response time, describing staff as friendly, proactive, and always... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We liked the honesty of the realtor in this depressed market and knew that Ocean had a good reputation and we could do everything in house, including our solicitors. The house was sold on the first v... See more

Rated 5 out of 5 stars

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. A... See more

Rated 5 out of 5 stars

We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more

Rated 5 out of 5 stars

Ocean Estate Agents in Clifton were absolutely outstanding during what proved to be a very protracted sales process. Without the determination of Andrew and his team, I do not think the sale would hav... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,630)

689 reviews in the last 12 months

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Rated 5 out of 5 stars

Nicola and Neil from the mortgage team…

Nicola and Neil from the mortgage team were super helpful in finding us the best deal to suit us, managing the whole process and making it super smooth from start to finish. Nicola was invaluable in chasing the mortgage provider when they were being slow and massively helpful throughout!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

A constant update kept …

A constant update kept and when the ther solicitors were being very slow and not at all eficient kept me informed so I could contact the buyer directly to help speed things up.

June 10, 2026
Rated 5 out of 5 stars

LIFE MADE EASY

This housing agency made life easy for me. All the hassle and complexties in looking for an apartment was just broken down into simplified bits. I recommend anyone looking for a new place to be their home to try out this agency, certainly on top of the game. Should i want to move again, i will certainly work with them again.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ocean was incredibly useful in the…

Ocean was incredibly useful in the purchase of my first property, especialy Julie from the Gloucester Road branch. She not only kept me updated throughout the whole process but also sped the other agents up whilst they were being slow with documents. Would 100% recommend ocean for other home buyers.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

A really positive experience.

We had a really positive experience with Ocean. Much more personable and responsive to calls/emails than other agents we interacted with in the process of getting valuations and house hunting.

June 5, 2026
Rated 5 out of 5 stars

We have been using Ocean to let our…

We have been using Ocean to let our property in Bristol for nearly 10 years now and cannot fault the service provided by the extremely helpful James and Jemima in finding us great tenants for our flat. They thoroughly explain each stage of the letting process and promptly answer any questions that we might have, nothing is ever too much trouble. We can thoroughly recommend Ocean and will not hesitate to use them again next time.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you very much to the amazing …

Thank you very much to the amazing team based in Clifton, not sure I can name names but the while team where great and professional in getting our property off the market and rented in within days of being advertised.

I definitely recommend their services.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sam & The Ocean Team …

I’d like to thank our Estate Agent Sam he went above and beyond his job,he very professional and thorough and steered us through every step of the way from selling and buying,I’m going to miss our catch ups and banter he’ll always be a welcome guest at our forever home. Thank you Sam & Ocean
I would also recommend the Ocean solicitors were amazing

May 27, 2026
Rated 4 out of 5 stars

Good!

Overall our property purchase went fairly smooth. The viewing appointments were very prompt & the folks over at Ocean were very helpful.

The only nitpick I have is that communication between myself and the Vendor was forwarded between the two via the Estate Agents. Meaning I had access to the vendors email address and full copies of the emails.

I think that this kind of communication regarding a purchase should be summarised and/or interpreted into the Estate Agent's own words, as we might as well have been emailing each other directly.

May 12, 2026
Rated 5 out of 5 stars

Fantastic service

Such a brilliant service. Answers all my queries very promptly and very patient in helping me to understand things. I can not fault the service in particular Luigi who has been so helpful.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

House valuation

Thanks Claire Kington for your prompt, professional and personable approach. You made what could have been a perfunctory valuation a thoughtful, enjoyable and engaging experience. Your insights and advice felt just right.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

A good experience

Everything was well taken care of and I was kept informed of progress at each stage. Charges were very reasonable and in line with original guidance given.

May 28, 2026

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