Ocean Estate Agents Reviews 

5,630
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 746 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how helpful, professional, and knowledgeable the staff are, keeping them thoroughly informed and supported throughout the entire property buying or selling journey. People also deeply appreciate the smooth communication, prompt responses, and friendly approach provided by the team, which makes stressful moments much easier to handle. Some reviewers were not happy with communication issues, noting that certain email responses and interactions felt rude, unhelpful, or unnecessarily abrupt. A few individuals also experienced frustrating delays, unproactive move management, or felt overwhelmed by the numerous forms and administrative checks required during their process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Service

Consumers find service to be positive, highlighting professional teams and helpful staff throughout sales and... See more

Customer service

Customers report positive experiences with customer service, noting that staff are consistently friendly,... See more

Response time

Reviewers highlight positive aspects of response time, describing staff as friendly, proactive, and always... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We liked the honesty of the realtor in this depressed market and knew that Ocean had a good reputation and we could do everything in house, including our solicitors. The house was sold on the first v... See more

Rated 5 out of 5 stars

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. A... See more

Rated 5 out of 5 stars

We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more

Rated 5 out of 5 stars

Ocean Estate Agents in Clifton were absolutely outstanding during what proved to be a very protracted sales process. Without the determination of Andrew and his team, I do not think the sale would hav... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,630)

689 reviews in the last 12 months

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Rated 5 out of 5 stars

From day one Ocean were brilliant

From day one Ocean were brilliant , The team kept us informed of any changes and Tanya rang with a regular update with where we were on the chain.
Ella was our solicitor, from ocean and because of my husband's mobility she met us at the Shirehamton branch rather than going in to town. Thank you all.x

May 28, 2026
Rated 5 out of 5 stars

brilliant

thank you for evey thing you did for myself and my sister. you are all lovey and brilliant thank you all for everthing. take care x

May 13, 2026
Rated 5 out of 5 stars

Ocean were very helpful throughout the…

Ocean were very helpful throughout the whole process very curious and understanding on several complex issues I could not fault there professional
And dedicated approach and constant feedback of information from start to finish every person involved was very professional and extremely thorough and helpful

May 29, 2026
Rated 5 out of 5 stars

I highly recommend Ocean for their…

I highly recommend Ocean for their outstanding professionalism, reliability, and commitment to excellence. From start to finish, the experience was seamless, with clear communication, exceptional attention to detail, and a genuine focus on customer satisfaction.
The team consistently went above and beyond to ensure that every requirement was met, delivering high-quality results in a timely manner. Their expertise, responsiveness, and dedication made the entire process stress-free and enjoyable.
If you're looking for a company that values quality, integrity, and customer service, Ocean is an excellent choice. I would not hesitate to work with them again and confidently recommend them to anyone seeking dependable and professional service.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Our experience with Ocean has been brilliant. We have now sold our house and bought our new house through them all thanks to Claire Kington who has gone above and beyond with her communication, regular updates and excellent professionalism throughout both processes. So pleased we chose Ocean to sell our property!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Hi Tanya
We both thank you very much for selling our property in such turbulent times. It was a pleasure dealing with OceamN Estate Agents Shirehampton and would highly recommend you to everyone.
You kept us updated and informed us regularly and nothing was to much trouble. You guided us through the process giving us reassurance
Thank you very much
Very best wishes
Lesley Ringland and Tina Williams

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great knowledge of local housing…

Great knowledge of local housing market. Advised of fair price and found a buyer who paid over the asking price. Kept me updated through the whole process. From first day of advertising property to completion was less than 3 months.

May 22, 2026
Rated 5 out of 5 stars

Great service

Whole process was smooth from the beginning to the end. There was someone to assist if I needed help. Charlie was very helpful during the viewing and Liz was brilliant throughout the whole process.

May 22, 2026
Rated 5 out of 5 stars

Brilliant experience

Ocean estate agents and Solicitors were brilliant from start to finish throughout our sale and purchase. Adam was excellent in managing the sale of the property the whole way through and always kept everything moving smoothly.

The Whole Solicitors team were also fantastic, despite the case becoming quite complex at times. A huge thank you to Laura, Alicia, Mikka, and Julie for all of your hard work, communication, and support throughout the process.

We really appreciated everything you all did and would highly recommend both teams.

May 5, 2026

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