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Company details

  1. Telecommunications Service Provider

Written by the company

Plateforme d'envoi de SMS et E-mail Messagerie multicanale Outil support conversationnel API SMS REST FULL


Contact info

2.3

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Account permanently closed and no response regarding refund

I had a very disappointing experience with Octopush.

My account was suddenly closed after their automated systems detected activity that they considered to be in violation of their terms and conditions. I later explained to their support team that I am a cybersecurity teacher and that the activity was part of an educational demonstration to show students how phishing works and why it is a real threat.

I fully understand and respect that their systems flagged the activity. However, the main issue is what happened afterwards.

Their support informed me that my account could not be reopened, which I accepted. I then politely asked for a refund of the remaining balance on my account. Unfortunately, after that message, I stopped receiving any response.

I followed up again after more than 48 hours, but still received no reply regarding the refund or the process to recover the remaining funds.

At this point, my account is closed and my balance is still blocked with no clear communication from the company.

I hope Octopush can respond and resolve this situation.

March 9, 2026
Unprompted review
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Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Worse platform you can ever get to send…

Worse platform you can ever get to send SMS for the bussines
They don't refund if they block your account
Stay away

July 2, 2024
Unprompted review
Octopush logo

Reply from Octopush

You really have time to waste, you scammer. You've been excluded because you are trying to make scams to people.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Brilliant

Brilliant. The item came as described and quite quickly it’s well made. It was a 50cm green Octoplush for a present. The girl absolutely loved it. Thank you

January 3, 2024
Unprompted review
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Rated 1 out of 5 stars

They are fraud

They are fraud. I paid 60 EURO. After a while they closed my account. That's Very disappointing. Don't pay them, otherwise you will be the next target.

July 11, 2023
Unprompted review
Octopush logo

Reply from Octopush

You sent fraudulent SMS in order to Scam people. We have received a Warning from the operator, what is putting us at risk, because of your fraudulent activity. The SMS that you sent have been paid, it's a shame that you dare to complain about a scam when you are the scammer..

Rated 1 out of 5 stars

100% Fake

I registered to their service, expecting to promote a local product within my country, after loading $15 for their service they just block my access to the account, also refused to refund. Trustpilot do not allow screenshots, it not I can publish proofs.

May 23, 2023
Octopush logo

Reply from Octopush

Hi, You have been banned from our application because of your scamming activities, trying to get Facebook, Instagram, Google and Apple credentials of innocent people.
Scammers are not welcomed on Octopush.

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