Oddbox Reviews 

20,579
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,584 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of produce, noting its freshness and how it encourages trying new foods. Many appreciate the reliable, efficient delivery service, good value for money, and the flexibility of swapping items, highlighting the positive impact of reducing food waste. However, some customers noted occasional product quality issues, with produce sometimes arriving off, mouldy, or rotten, leading to discards. Others felt the box quantity or weight was not always as expected. Some reviewers also experienced delivery problems, such as missed parcels or boxes left at incorrect locations.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the freshness, variety, and... See more

Quality

People report positive experiences with quality, often praising the freshness, taste, and longevity of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its reliability, punctuality,... See more

Value for money

Reviewers highlight positive aspects of value for money, with many stating that the quality outweighs the... See more

Service

Clients share positive opinions on service, consistently describing it as reliable, excellent, and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most times fruit and veggies are good and very good quality ,but sometimes is disappointing because the produce is off or at the limit and the weight of the box is not as expected, even though when bu... See more

Rated 5 out of 5 stars

Just started using Oddbox because I love the company philosophy and its commitment to reducing waste. I also am impressed with the offer of an XS box. As a single person I cannot use many direct deliv... See more

Rated 5 out of 5 stars

Absolutely love Oddbox! The fact that I'm helping to prevent food waste is a real bonus. It's a great opportunity to try something different that I wouldn't necessarily pick. Saying that though, I l... See more

Rated 5 out of 5 stars

Oddbox provides a consistently good selection of veggies every two weeks for me. Fresh seasonal good quality items at a brilliant price. I love the recipes and suggestions in every box and I know it’s... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,579)

1,496 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good choice

Always delivered on time, nice that there’s not too much extra packaging, good choice of foods. Only downside I’ve found is the fresh items don’t last very long and I sometimes struggle to use everything before it’s past its best.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I love my odd box

I love my odd box, always fresh and tasty, i reccomended my neighbour to try it, shes loving it too, neither are able to carry heavy bags so this is ideal for us both

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

I love my oddbox delivery

I love my oddbox delivery. We get to swap items we can’t use or have sufficient of, exclude our dislikes and add things we like the look of that need rescuing. The delivery and quality are excellent and it exciting to open the box each week to see what is inside!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely LOVE our Oddbox

We absolutely LOVE our Oddbox! Everyone should subscribe. The best decision that we ever made. The produce is so fresh and tasty! We get so excited when we receive our box. Everything is so well thought through, the communication, offers, the delivery. We recommend to everyone! Has reduced our food cost and trips to the supermarket seeking out the best fruit and veg!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I’ve been ordering my small box vegetables from Oddbox the last couple of months and can say I’m very impressed with the quality I am receiving. Would definitely recommend to anyone. A small box is plenty for my husband and I with the occasional add on. Thank you Oddbox a very happy customer.

July 15, 2026
Unprompted review
Rated 2 out of 5 stars

The produce is old or damaged

The produce is old or damaged and not a great amount provided considering would be better off buying the reduced goods from a supermarket discount section

July 14, 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Paul,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that the produce in your box arrived damaged and past its best, and that you were disappointed with the overall quantity.

While our mission is to rescue wonky or surplus fruit and veg, we never want to compromise on quality. Your produce should always arrive fresh, delicious, and ready to enjoy. If any items are ever past their best or unusable, we want to know right away so our Customer Happiness Team can investigate what went wrong and ensure you are properly compensated.

Regarding your feedback on value, we completely understand that we aren't always as cheap as supermarkets. Our prices reflect the logistical efforts involved in rescuing the produce directly from farmers, sorting, packing your box, and delivering it right to your door. That being said, we still want every box to feel full and pack a punch in terms of variety and value.

We would love to help put this right for you. We have sent you an information request via Trustpilot so we can get in touch directly, locate your account, and make things right.

All the best,

The Oddbox team

Rated 5 out of 5 stars

Excellent idea is put into joyous practice

It has become one of the simple joys of my life to open the Oddbox that is delivered to my door. It is always packed with some wonderful fruit and vegetables saved from possible waste. They are fresh and delicious and sometimes unusual so I get to try something different. I can skip a box if I am away and avoid the few things I don’t like ! I’m so glad my friend referred me!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

We were fed up with sub standard &…

We were fed up with sub standard & frankly poor veg availability in supermarkets!
Tripped over OddBox & thought we’d give it a go! Having been forced into early retirement due to illness & a 7 month hospital stay, I decided that as I’ve more time on my hands I’d like to get back into cooking from scratch again!
First box (medium) plenty for 2 people & will last us a fortnight!
And kept in the garage it’s lasted really well due to the lack of plastic packaging! Organic ✔️decent mix✔️top quality ✔️great price ✔️Delivery ✔️ Do it! You’ll definitely be satisfied 👍👍

July 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look