Oddbox Reviews 

20,570
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,584 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of produce, noting its freshness and how it encourages trying new foods. Many appreciate the reliable, efficient delivery service, good value for money, and the flexibility of swapping items, highlighting the positive impact of reducing food waste. However, some customers noted occasional product quality issues, with produce sometimes arriving off, mouldy, or rotten, leading to discards. Others felt the box quantity or weight was not always as expected. Some reviewers also experienced delivery problems, such as missed parcels or boxes left at incorrect locations.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the freshness, variety, and... See more

Quality

People report positive experiences with quality, often praising the freshness, taste, and longevity of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its reliability, punctuality,... See more

Value for money

Reviewers highlight positive aspects of value for money, with many stating that the quality outweighs the... See more

Service

Clients share positive opinions on service, consistently describing it as reliable, excellent, and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most times fruit and veggies are good and very good quality ,but sometimes is disappointing because the produce is off or at the limit and the weight of the box is not as expected, even though when bu... See more

Rated 5 out of 5 stars

Just started using Oddbox because I love the company philosophy and its commitment to reducing waste. I also am impressed with the offer of an XS box. As a single person I cannot use many direct deliv... See more

Rated 5 out of 5 stars

Absolutely love Oddbox! The fact that I'm helping to prevent food waste is a real bonus. It's a great opportunity to try something different that I wouldn't necessarily pick. Saying that though, I l... See more

Rated 5 out of 5 stars

Oddbox provides a consistently good selection of veggies every two weeks for me. Fresh seasonal good quality items at a brilliant price. I love the recipes and suggestions in every box and I know it’s... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(20,570)

1,492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good variety and quality

I love the variety you can get in oddbox, which has led me to try new fruit and veg.

Most of the time it's good quality, and I love the fact it's helping to reduce waste.

However, it is quite expensive for what you get - particularly with delivery costs. It would be great if this was available in supermarkets.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is great!

Oddbox is great! Easily the best value for money. Great fruit & veg, delivered really fresh & they are extremely helpful if you contact them.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing fresh veg and fruit

Amazing fresh veg and fruit. Was dubious at first about what id get but the chance to swap and change bits I don't want or like is a bonus and enjoyable too!

Never eaten as many fresher meals and felt healthier!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience of Oddbox

We have been receiving an Oddbox over the last few months, and are very pleased with the quality of the produce. It is especially good trying vegetables that we wouldn't have normally thought about buying. The accompanying leaflet is always interesting too!

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Antisocial delivery

My neighbour gets a box every couple of weeks. I can’t comment on the product but the delivery is a nightmare - every time it’s around 1am to 2am and the driver crashes around, slamming doors and then the reversing alarm goes off as he manoeuvres to turn around. I pointed out to Oddbox that making a load of noise in the middle of the night is a statutory nuisance and I got a very apologetic email back but a refusal to deliver between 7am and 11pm (not efficient apparently). To date, they have carried on exactly as before making no apparent effort to address my concerns. So, my wife and I get woken up every time Oddbox delivers and they don’t give a damn. Avoid is my advice if their total absence of customer service is anything to go by.

July 6, 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi there Tom, thank you for taking the time to share your feedback with us.

We're so sorry to hear that our deliveries in your area are causing such severe disturbances. This is certainly not the standard or the experience we want to be providing to the neighbourhoods we deliver to.

So, our overnight deliveries are to help keep our carbon footprint and emissions to a minimum, as our vans can avoid daytime traffic, spend less time on the road overall, and drive the most efficient routes. Because of this structured routing system, we are unfortunately unable to guarantee a specific delivery time or accommodate requests for daytime delivery windows.

That being said, our delivery partners are expected to work hard to ensure their drivers are as quiet, respectful, and considerate as possible - so we're really sorry to hear this hasn't been your experience.

We take issues regarding driver behaviour very seriously and we're committed to finding a solution to minimise the noise.

To ensure this is properly addressed and corrected, we have reached out to you via Trustpilot to gather a few more details so we can pinpoint the exact delivery route and escalate this with the delivery fleet in your area right away.

We hope to hear from you soon so we can get this resolved for you.

All the best,
The Oddbox team

Rated 5 out of 5 stars

We have the medium Odd Fruit & Veg Box…

We have the medium Odd Fruit & Veg Box and are always pleased with it. The box is packed with a great variety of fresh fruit and vegetables, all in good condition despite being "odd" in shape or size. Everything is always fresh and last well throughout the week.

It's excellent value for money, helps reduce food waste, and encourages me to try a few things I wouldn't normally buy. The medium size is perfect for my household and provides plenty of produce without anything going to waste. I'd definitely would recommend it to anyone looking for fresh, affordable fruit and veg while supporting a more sustainable way of shopping.

July 5, 2026
Unprompted review
Rated 4 out of 5 stars

Love the ethos of "saving" produce…

Love the ethos of "saving" produce deemed "not suitable" eg wonky veg, too big or small for supermarket standards. Also items that are surplus or close to best before date. Generally the quality of fruit and veg has been excellent, on the odd occasion some items have been slightly damaged or bruised, and salad items have had heavier produce on top. Delivery has been exceptional, the driver (Sandunik) is very friendly and helpful, always follows instructions and handles the parcel with extreme care.

July 4, 2026
Unprompted review
Rated 4 out of 5 stars

Box left in a puddle.

I've been getting Oddbox for a few weeks now and so far it's been great except one time when the driver delivered to the specified place but didn't take into account that the place was partially flooded, unknown to me, and the box was sodden. I've changed the delivery spot now. The fruit and veg are always good.

June 1, 2026
Unprompted review

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