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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the quality of the food, noting issues such as cold dishes, wilted salads, and inadequate sauce on pasta. Customers also frequently reported problems with their orders, including incorrect items, missing components like shrimp or mints, and food that was not fresh or had an unpleasant texture. However, some people were satisfied with the service, describing staff as warm, pleasant, and attentive. A few other people also felt that the food, particularly certain limited-time offerings and soups, was delicious and well-prepared.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express disappointment with various dishes,... See more

Staff

Customers had ambiguous experiences with staff. Many reviewers reported highly negative interactions, citing... See more

Service

People report ambiguous experiences with service. Many customers express dissatisfaction, citing issues like... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the food as... See more

Order

Reviewers mention ambiguous feedback about their orders. Many customers report issues with incorrect orders,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've enjoyed the food at Olive Garden for several years but recently I've noticed a decline in their waitstaff service. I feel as though the restaurant was severely understaffed which is likely why we... See more

Rated 2 out of 5 stars

Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our en... See more

Rated 2 out of 5 stars

My husband and I and my daughter and her husband and my granddaughter went to the restaurant located at 3363 SW College RD in Ocala, FL. My husband and I ordered the endless soup,salad and breadsticks... See more

Rated 4 out of 5 stars

We were delightfully surprised by the level of quality and service we received during a recent visit for lunch. Everyone dining with us enjoyed their soup and entrees; there was more than enough salad... See more


Company details

  1. Food Products Supplier
  2. Restaurant

Information provided by various external sources

Visit the Olive Garden Web site to purchase gift cards, locate Italian restaurants near you and explore our menu.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

995 reviews

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Rated 1 out of 5 stars

​Olive Garden and Darden supporting sex Offenders

​August – December 2025 – Intentional Suppression: Allegations and witness statements indicate that management (specifically Brenda Hernandez) actively discouraged the minor from disclosing these events to family or law enforcement, citing "workplace drama" and potential job loss as deterrents.

​January 4, 2026 – Public Records Verification: Advocates for The Culture Effect Inc. verified via the public registry that Forbus is a Registered Sex Offender. This information was readily available, yet management allegedly failed to implement necessary safeguards or restrictive supervision.

​January 9, 2026 – Field Observation: During a site visit, our advocates observed Mr. Forbus in close proximity to minor employees, indicating a continued lack of protective measures by Olive Garden management.

Management Admission: During an inquiry by our advocates, manager Eryn Armstrong stated: "I hire sex offenders... who do you think half of the employees are?"

This statement demonstrates an institutional disregard for the safety of the minor workforce.

​Retaliatory Termination: Following the minor’s attempts to address her safety concerns, her employment was terminated.

The Culture Effect Inc. classifies this as a retaliatory action against a minor for seeking protection from a known offender.

​III. STATUTORY VIOLATIONS & LEGAL AUTHORITY
​The Culture Effect Inc. provides formal notice that the documented conduct appears to be in breach of the following Oklahoma laws:

​Mandatory Reporting (10A O.S. § 1-2-101): The duty to report child abuse is immediate and nondelegable. Willful failure to report is a criminal offense.

​Child Endangerment (21 O.S. § 852.1): Permitting a known offender access to a minor after reports of misconduct constitutes "knowingly permitting the physical or sexual abuse of a child."

From: The Culture Effect INC La’Ron Marshall

January 4, 2026
Unprompted review
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Rated 2 out of 5 stars

Ordered the lasagna family style

Ordered the lasagna family style. Food quantity was enough but the lasagna was the worst I have ever tasted. Lasagna was very dry and tasted burnt. Not a good taste to have

January 18, 2026
Unprompted review
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Rated 2 out of 5 stars

Went to Olive garden on Harden…

Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our entree until 11:45 and was told by the waiter that to go orders our priority and he never apologized for it never came back to the table to offer any soup extra and we got endless soup and salad. North Lakeland Olive garden is wonderful Harden boulevard Olive garden sucks to be honest never go back there I will never go back there.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Olive Garden Northridge CA

Olive Garden Northridge CA
Disappointment in food quality continues! Inferior chicken used in dishes. ONE pasta bite in very watered down chicken soup. Takeout dinners
should be exemplary as customer cannot request a replacement.

December 26, 2025
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Rated 5 out of 5 stars

Our Server Angelica was absolutely…

Our Server Angelica was absolutely amazing she really took care of us and we ran her. She was friendly and patient. She even brought my daughter her birthday cake without singing an announcing it and embarrassing her. Angelica is the best

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Ebony Taylor

My server, Ebony Taylor, at the Olive Garden on Whittlesey Blvd. in Columbus, GA, was incredibly warm, pleasant, and made me feel genuinely welcomed. It has been quite some time since I last visited, and I was pleasantly surprised.

The meal prepared by Chef Alex was absolutely delicious—the flavors, seasoning, and presentation were outstanding. Ebony ensured that my friends and I were well taken care of throughout our visit, and the overall ambiance was wonderful.

Thank you for such a lovely dining experience!

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Olive Garden - Austell, GA. Hate to give a 1 star...

Hate to give a 1 star.... but this location is AWEFUL. Not only is the service bad, but the management is worse. A little background: We had 5 people at our table 11/23/25 @ around 5:30 - 6:30 in the evening. Jay (Jalilah)was our server. Ashley was the manager we later talked on the phone immediately after our visit. I DO NOT RECOMMEND THIS PLACE.

To start out 3 of the 5 meals ordered were incorrect or messed up. My daughter ordered eggplant Parmigiana and received Chicken Parmigiana and was questioned about it like she didn't know what she had ordered.( she is vegan) Another ordered chicken scampi and was brought Shrimp Scampi. Also questioned her the same way. She graciously took the Shrimp Scampi assuming she could have been mistaken (She always orders Chicken Scampi when at Olive Garden) * she was told by Jay that she would bring her the chicken separately and not be charged for it! and my wife's meal was absent altogether. My meal was correct although not good. Tour of Italy and the Chicken Parmigiana was very dry. I didn't get to eat much else because of the proceeding incident about to be explained. A manager came to the table and said the cook had chopped the asparagus up for my wife's meal and was that ok? We had no problem with that and stated so. Still it took another 10 - 12 minutes before her meal actually arrived at the table. This is after everyone else had their meals. During this 10 - 12 minute time the table next to us left and a bus boy came to clean that table. He ended up spraying cleaning chemicals in a spray bottle sending these chemicals into the air in the direction of my wife who happens to be an asthmatic... sending her into an asthma attack. She tried moving to the other side of our table to get away from the airborne chemicals but continued to be in distress. Her food arrived during this time with a dried out piece of Salmon without any seasoning sauce on it, but in a plastic cup next to it. By then, she could not even attempt to eat so we asked for to go containers. My wife was accompanied by my daughter to our car to administer a breathing treatment. We proceeded to get the on table kiosk to pay the bill and after doing so, another bill pops up for the added chicken. Embarrassed to leave without this being resolved and a red flashing light on the kiosk showing an unpaid bill. No server returned within 5 minutes so it was paid begrudgingly separate. We just left.

On the way home we called the restaurant and asked for a manager. Ashley was the one we ended up talking with about our miserable experience. She apologized for them spraying airborne chemicals at my wife and stated they were not supposed to be spraying in the dining room at all. She then said unsolicited that she would take care of our ticket and reverse the second charge as well. CRICKETS..... Nothing happened.
We proceeded to email the corporate office a few days later, explaining our experience. Katie guest relations responded and she said she would follow up and talk to the restaurant management and get back with us. She later said the local manager would call us and take care of the matter. CRICKETS AGAIN. We have yet to hear back from this place!!!!!! We were frequent customers of Olive Garden and I reiterate WERE!!!!!! HORRIBLE RESTAURANT.

November 23, 2025
Unprompted review
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Rated 3 out of 5 stars

The food has changed

The food has changed. There is too much garlic salt on the breadsticks, the salad didn’t look fresh (colors), my eggplant Parmesan was over cooked and the food just wasn’t like it once was. We had a very nice young man as our server though. I just don’t think we will be coming back anytime soon.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Olive Garden's Generosity to Cancer Patients

I’d like to share with others that Olive Garden generously provides FREE SOUP to the residents of Hope Lodge, Jacksonville, FL. Hope Lodge provides free lodging and support to people with cancer and their caregivers far from home for treatment. It means a lot to us have the warm delicious soups right in the Lodge. THANK YOU FOR YOUR GENEROSITY.

December 6, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

Ordered 2 meals to go in lobby. Several people came in with kids in which kids acted like they were at a playground instead of a restaurant. No discipline at all...What in the world has happened.....ridiculous

December 6, 2025
Unprompted review
Rated 2 out of 5 stars

My best friend takes me on my birthday

My best friend takes me to eat in November on my birthday every year. We hadn't been to the Olive Garden in two years so the last time I was there it was cheerful, clean , and festive.
Not this year. The restaurant looked abandoned from lack of care, and dingy, also dirty.
The host took us to a table that had been very evidently wiped down with a dirty cloth. The streaks were proof. We ordered the soup and salad. She usually orders the potato soup w/ kale. I am newly diagnosed diabetic so I choose the one with the veggies in the tomato base with pasta shells. The waiter brought the plain teas, no ice. The salad was ,3/4 lettuce, with three tomatoes slices, two peppers, 12 croutons and a smattering if purple onion pieces.
The parmesan cheese saved it.
When our soup arrived it wasn't hot, mine was about a cup and a half and the tomatoes soup base was about one cups worth. It tasted terrible.
My friend was unable to eat her soup because the kale wasn't in diced pieces but big chunks and there wasn't any potatoes but five pieces.
I could not eat the bread sticks because of my sugar issue.
My best friend paid$ 35.00 plus gratuity for the worst experience we ever had in this restaurant.
After years of coming here I will make sure never to return.
It use to be charming, fun, and clean with excellent food and flavors. Public equity must have bought it. They can have it.

November 23, 2025
Unprompted review
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Rated 1 out of 5 stars

this company is a dihsgrace

this company is a dihgrace. MY LITTLE TIMMY WAS ATTACKED WITH A BUTTER NOODLE WHICH SENT HM INTO SHOCK. HE SEIZED ON THE GROUND. THE EMPLOYEES STANDING ABOVE HIM AND I QUOTE "GANGDAMSTYLED" THEN PROCEEDED TO DANCE WHILE SINGING A FORTNITE SONG AND THE WORST PART I GOT FOOD POISONING AND HAD DIAHRAH FOR 5 WEEKS. little Timmy died, BUT IM MORE IMPORTANT. AHHAGAHAGHAAHAGAAAHAHHAGAJAAEHHHHHHHHHHHAAAAAA

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

A cut above some of our recent dining experiences.

My wife and went to the location at 5740 Youngstown Warren Rd, Niles, OH 44446 about three PM, Nov. 23 Our waitress, Mary, was very pleasant and took every means to make our experience exceptional.
The food was tasty, hot & There was plenty.
The background music was muted, not blaring to the point of pain & came from an age long gone by.
We left feeling relaxed.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

8136 W Irlo Bronson Highway

Have eaten at the 8136 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747 for years but tonight 18th was diabolical - if it had been my first visit I would never go back . Arrivied 5.30pm - 4 adults and 2 infants . Requested 2 high chairs. The place was perhaps 20% capacity but the guy insisted in putting us in a corner in the BAR under freezing fans - and only one high chair- he said they only had one avaiallbe which was tubbish- he did this because the table they gave us in the bar had no room for 2 high chairs yet the main resturarant had many free large tables . spaghetti with meat sauce was one of the mains which was cold so sent back and changed - sauce came back hot , pasta still luke warm -, but had to eat as rest of family wanted to get going . NO water brought with drinks for 1 of the infants - when we asked for the check it took an age - was this a training day for new staff?

November 16, 2025
Unprompted review

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