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OLMA Caviar Reviews 2,428

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing the caviar as fresh, delicious, and of superior quality. Many consumers highlight the excellent service, from the ease of ordering to the prompt and reliable delivery. People are particularly impressed with the careful packaging, which ensures products arrive cold and well-preserved, making the overall experience seamless and enjoyable. However, some customers also noted issues with delivery, including packages arriving warm or being delivered to the wrong address, leading to concerns about product safety. A few reviewers also mentioned receiving products that were not as fresh as expected, or experiencing discrepancies in product weight.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the freshness and flavor of products... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other Caviar online & this time, tried Olma Caviar. I bought the: - Imperial Amur Caviar - Starlet Caviar - Osetra CAviar - Classic Caviar Gift box. They came in fresh; so I tried... See more

Company replied

Rated 5 out of 5 stars

The score was given because customer service and the quality of the caviar is excellent. I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. O... See more

Rated 5 out of 5 stars

Purchased as a gift. Recipient was totally thrilled and raved about the superior quality, obviously careful packing that ensured the caviar arrived in ice and very cold. Having tracked this gift, I w... See more

Company replied

Rated 5 out of 5 stars

My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best.... See more

Company replied


Company details

  1. #3 of 5 best companies in Gourmet Grocery Store
  2. #8 of 13 best companies in Food Manufacturer
  3. #5 of 8 best companies in Food Producer
  4. #12 of 23 best companies in Online Food Ordering Service
  5. #5 of 8 best companies in Seafood Market
  6. #3 of 5 best companies in Seafood Wholesaler

Written by the company

OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, OLMA Caviar imports dozens of varieties of the best black caviar: Beluga Sturgeon, Osetra, White Sturgeon, Kaluga Royal Caviar, Siberian Osetra Aurora, Hackleback, Paddlefish, and others from Italy, Israel, Asia, the USA, and others. We are proud to be your one-stop source for remarkably delicious, gourmet caviar.

About OLMA Caviar

Written by the company

The finest gourmet caviar since 2001
OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, we import and pack the finest international foods all over the world. We are passionate about delivering exceptional quality products to individual consumers, restaurants, grocery chains, and other food distributors.

Overnight Delivery

Order before 2 PM EST for same-day shipping

Order before 2 PM EST for same-day shipping
All orders are shipped using FedEx or UPS overnight service. You can choose your delivery date during checkout.

Contact info

Promotion box for OLMA Caviar

OLMA Caviar

the finest gourmet caviar since 2001

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

bought 250 gr of salmon Ikura caviar

bought 250 gr of salmon Ikura caviar, when I measure the caviar was only 200gr in the container. scam company. Do not trust them.

March 9, 2026
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Reply from OLMA Caviar

This product is packed with a moisture-absorbent pad to maintain product quality and freshness during shipping and storage. The net weight stated on the label reflects the weight of the product as packed, inclusive of any liquid released during thawing that is absorbed by the pad. If the pad is removed after thawing, the measured weight may be lower than the stated net weight. This is normal and does not indicate a shortage in the product you received.

Since this product is not manufactured by OLMA Caviar, we have no control over the packaging process. The manufacturer's information is printed on the label, and you are welcome to contact them directly regarding production matters.

On our end, we have verified that the product information on the label is accurate. If you are not satisfied with your purchase, you are welcome to return it for a full refund.

Rated 1 out of 5 stars
OLMA Caviar logo

Reply from OLMA Caviar

We're sorry to hear your order arrived in an unsealed can — that is not the standard of service, and we completely understand your concern. Please reach out to us directly so we can assist and make it right.

Rated 1 out of 5 stars

I bought caviar from 2 other vendors in…

I bought caviar from 2 other vendors in the same week that I bought the Olma caviar for a caviar tasting.The other two vendor's caviar expire mid May and the one I ordered from Olma expires next week. I can only come to the conclusion that the one from Olma is not as fresh.

February 12, 2026
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Reply from OLMA Caviar

The difference in expiration dates actually reflects the type of packaging rather than freshness. Our caviar in metal tins has a refrigerated shelf life of 4 weeks due to minimal processing, while our glass jars are pasteurized and keep for up to 6 months. The other vendors you purchased from may be selling pasteurized products, which would explain the longer shelf life.

If you'd like to extend the life of a metal tin, it can be frozen for up to a year without affecting quality.

We hope this clears things up.

Rated 3 out of 5 stars

Shipment was missing Crème Fraiche

The order containing caviar arrived, but they forgot to ship two containers of crème fraiche. Rather than ship me the missing items, I was provided a refund. Crème Fraiche is not available anywhere near where I live, and I would have rather Olma had shipped replacements instead of a refund, which was easier for them, but not for me.

March 3, 2026
Rated 1 out of 5 stars

I am disappointed this did not work…

I am disappointed this did not work out. There is no way shipping cavair with so little cold packets to maintain proper 27-35 temperature is acceptable even if just for overnight shipping. Your representatives have stated that you ship all over US and those containers guarantees adequate cold to preserve food safety. My order did not have any cold inside temperature actually was warmer than outside temperature. With this type of shipping someone is going to get sick. Please note realize your company does have polices that employees are suppose to follow. But unfortunately this does not happen all the time. Please note sales on Amazon reviews have complained about receiving your products warm also. Company shipped from NYC to North Carolina overnight. There is no way those packs were put into shipping container cold. You are stating company policy not what actually happened. If you keep denying, basically calling me a liar, the problem will never be corrected.I have no motivation for not telling the truth. i am only trying to help improve your business service. Calling me a liar is an attempt to cover YOUR mistake. Would you like me to post review from Amazon on this format. Or are they liars also? it was just a mistake on YOUR part, accept this and try to fix problem. I do appreciate refund, after one of your employees was giving me the run around. Again sorry this didn't work out. Please insure ALL shipments have adequate cold packs installed.

February 15, 2026
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Reply from OLMA Caviar

Thank you for your feedback. As we explained earlier, we ship hundreds of perishable orders daily across the U.S. Our insulated packaging and ice packs are specifically designed and tested to maintain safe temperatures for up to 72 hours in transit, including overnight shipments. Food safety is extremely important to us, and we do not cut corners on packaging.

That said, we understand your concern and take it seriously. Since there was no delay with this delivery, it seems highly unlikely that the ice packs were completely melted; nevertheless, your order has been fully refunded.

We truly appreciate your business and regret that this shipment did not meet expectations. We hope you’ll consider giving us another opportunity to provide the quality experience we’re known for.

Rated 5 out of 5 stars

Great products

Great products. I accidentally placed two identical orders and informed OLMA. They immediately corrected my mistake. Great service!

February 16, 2026
Rated 5 out of 5 stars

OLMA did great

While my wife and I did not particularly enjoy the Caviar (never had it before), the transaction was flawless and the shipping was exactly as promised. Give OLMA an A+, not on them about our palate choices.

February 12, 2026
Rated 3 out of 5 stars

The .5 oz portion is insufficient to…

The .5 oz portion is insufficient to get a real taste of the caviar. The cost is rather prohibitive to try a larger amount.

February 12, 2026
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Reply from OLMA Caviar

Thank you for your honest feedback.

The 0.5 oz size is designed as a tasting portion - enough for a small sampling, but not intended for a full experience or for sharing. For a more complete taste and better sense of the texture and finish, we typically recommend at least 1 oz/person.

We currently offer 11 varieties of caviar for every taste and budget. We also offer promotions that make larger sizes more accessible.

We appreciate you giving it a try and hope you’ll consider experiencing a larger portion in the future for the full profile.

Rated 5 out of 5 stars

Amazing

Amazing! Delicious! This company is doing everything right - keep it up!! I will definitely order from here again!!

February 7, 2026

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